User manual
H60.0.11.6C-16   Operating Manual GMH 3830  Page 11 of 18 
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9  Fault and System Messages 
Display 
Meaning 
Remedy 
Blinking curve display: Displayed value is out of 
specified range (Wood: 8..40%u) 
Limited measuring precision! 
The display value is only usable as indication, 
not as measurement! 
low battery voltage, device will continue to work for 
a short time 
replace battery 
If mains operation: wrong voltage 
replace power supply, if fault continues to 
exist: device damaged 
low battery voltage 
replace battery 
If mains operation: wrong voltage 
Check/replace power supply, if fault continues 
to exist: device damaged 
No display 
or 
weird display 
Device does not 
react on keys 
low battery voltage 
replace battery 
If mains operation: wrong voltage 
Check/replace power supply, if fault continues 
to exist: device damaged 
system error 
Disconnect battery or power supply, wait 
some time, re-connect 
device defective 
return to manufacturer for repair 
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Sensor error: no material connected (meas. Value 
below permissible range), no valid signal 
Connect meas. material 
charge at the probe, device will discharge (esp. at 
dry wood) 
Wait until probe has discharged 
Sensor broken or device defective 
return to manufacturer for repair 
Err.1 
Value exceeding measuring range 
Check: Is the value exceeding the measuring 
range specified? ->temperature too high! 
Wrong probe connected 
Check probe 
Probe or device defective 
return to manufacturer for repair 
Non-floating probe near the unshielded electrode 
Insulate probe or measure at shielded 
electrode 
Err.2 
Value below display range 
Check: Is the value below the measuring 
range specified? -> temperature too low! 
Wrong probe connected 
Check probe  
Probe, cable or device defective 
return to manufacturer for repair 
Err.7 
system error 
return to manufacturer for repair 
10 Inspection oft the accuracy / Adjustment Services  
Accuracy can be inspected with the testing adapter GPAD 38 (extra equipment). 
To check precision select material characteristic curve “.rEF”, choose display „%u“ and connect the testing adapter. The 
device must display the printed value for the GMH38xx. If the precision is bad, we suggest to send the device to the 
manufacturer for a new adjustment. 
11 Measuring precision 
  Frozen wood cannot be measured! 
  The measuring needles have to be fixed very well e.g. by means of a wrench 
Loose needles can disturb the measuring 










