Use and Care Manual

8
LIMITED WARRANTY
GreenLife Electrics are covered by a
limited warranty against defects in
materials and workmanship, beginning on
the date of purchase and lasting for two
years. If your GreenLife Electrics product
has a defect during the warranty period,
The Cookware Company (USA), LLC
will either repair or replace the product.
Further information on the warranty
claim process, exclusions from warranty
coverage, and other terms can be found
in the complete limited warranty for this
product, available online at www.greenlife-
cookware.com/pages/warranty.
TERMS OF SALE; ARBITRATION
The terms on which The Cookware
Company (USA), LLC sells GreenLife
Electrics are available online at www.
greenlife-cookware.com/pages/terms-of-
sale (the “Terms”). The Terms contain very
important information regarding your rights
and obligations, as well as conditions,
limitations, and exclusions that may apply
to you. Please read them carefully.
In particular, the Terms provide that,
by your purchase of this product, you
and The Cookware Company (USA),
LLC are agreeing to give up any rights
to litigate in a court or before a jury,
or to participate in a class action or
representative action with respect to
a claim. Other rights that you would
have if you went to court may also be
unavailable or limited in arbitration.
Any claim, dispute, or controversy
between you and The Cookware
Company (USA), LLC arising from or
relating in any way to your purchase of
products or services will be resolved
exclusively and nally by
binding arbitration.
The arbitration will be administered by
the American Arbitration Association
(“AAA”) in accordance with the
Consumer Arbitration Rules (the “AAA
Rules”) then in effect, except as modied
hereby. (The AAA Rules are available at
adr.org or by calling the AAA at 1-800-
778-7879.) The Federal Arbitration Act will
govern the interpretation and enforcement
of this arbitration and waiver provision.
The Cookware Company (USA), LLC will
be responsible for the AAA ling fee of
any such proceeding. Other than your
right to pursue a claim in small claims
court, as described in the Terms, the
arbitrator will have exclusive authority to
resolve any dispute relating to arbitrability
and/or enforceability of this arbitration
provision, including any unconscionability
challenge or any other challenge that the
arbitration provision or these Terms are
void, voidable or otherwise invalid. The
arbitrator will be empowered to grant
whatever relief would be available in
court under law or in equity. Any award
of the arbitrator(s) will be nal and
binding on each of the parties and may
be entered as a judgment in any court
of competent jurisdiction. Attorney fee
shifting in this case is governed by the
Terms. You agree to an arbitration on an
individual basis. In any dispute, NEITHER
YOU NOR THE COOKWARE COMPANY
(USA), LLC WILL BE ENTITLED TO JOIN
OR CONSOLIDATE CLAIMS BY OR
AGAINST OTHER CUSTOMERS IN COURT
OR IN ARBITRATION OR OTHERWISE
PARTICIPATE IN ANY CLAIM AS A CLASS
REPRESENTATIVE, CLASS MEMBER
OR IN A PRIVATE ATTORNEY GENERAL
CAPACITY. The arbitral tribunal may
not consolidate more than one person’s
claims, and may not otherwise preside
over any form of a representative or class
proceeding. The arbitral tribunal has
no power to consider the enforceability
of this class arbitration waiver and
any challenge to the class arbitration
waiver may only be raised in a court of
competent jurisdiction. If any provision of
the arbitration agreement described herein
and in the Terms is found unenforceable,
the unenforceable provision will be
severed and the remaining arbitration
terms will be enforced.