Owners Manual

ES20LXR

Troubleshooting

Problem Possible Cause Solution

Tool is does not activate when

pressing trigger.

Contaminants (dirt, rust etc.) in Cutting

Head.

Remove battery and clean tool head thoroughly.

Components Worn or Damaged Send in for service.

Motor is Not Working

Check battery charge and change battery if necessary.

Check for broken switch components and send in for service.

Tool Set in Remote Proﬁle Change proﬁle to Handheld.

Low or Expired Battery Charge or Change battery.

Broken Components Send in for service.

Tool is does not activate when

pressing remote toggle.

Tool in Handheld Proﬁle Change proﬁle to Remote.

Wireless Receiver Damaged Send in for service.

Another Remote is Paired with Tool

Remove then replace battery to reset and follow steps to set up

Remote proﬁle.

Motor runs but tool will not

complete a cycle.

Low Oil Send in for service.

Air in Hydraulic System

Press trigger and hold retract button simultaneously. Run

for approximately 10 seconds, and then attempt to cut. If

unsuccessful, contact Greenlee customer service at 800-435-

0786 for warranty service or repair.

Cold Oil

Press trigger and hold retract button simultaneously 10-20

seconds to warm oil. Press trigger and complete a cycle. Repeat

until tool completes a cycle successfully.

Red LED glows for 20

seconds.

Low Battery Charge or replace battery.

Tool loses oil. Damaged Seal Send in for service.

1. Check that the battery is charged. If drained, charge and recheck the battery after several minutes to make sure

the battery is holding its charge.

2. Remove battery from tool.

3. Check the tool, see Pre-Operation Inspection.

4. Reinstall the battery and check the tool over again.

Consult the tables below for solutions to troubleshoot possible issues the tool may face. To aid troubleshooting, The

Tool Indicator LED Table (pg. 8) explains signals from the red LED on the tool that may occur.