User Guide
Welcome to GreatCall! Thank you for choosing the GreatCall Touch3. We’ve made it easy for you to stay connected to friends and family with the simplicity of GreatCall. Additionally, our service professionals and health and safety services are designed to keep you protected, connected and in control of your life. This helpful guide contains information you need to start using your new smartphone. And if you have any questions or need assistance, you can count on us to be here day and night.
Section 1: Getting Started...................................................................1 Key Items in the Box.................................................................................................2 The Front of your Touch3..........................................................................................4 The Back of your Touch3...........................................................................................6 Understanding Touch Gestures......................................
Table of Contents Section 2: Understanding the Basics..................................................20 Navigation Buttons................................................................................................21 Using the Lock Screen............................................................................................23 Lock Screen Features....................................................................................... 23 Unlocking your Phone.........................................
III Table of Contents Table of Contents Notification Panel..................................................................................................36 Expanding the Notification Panel..................................................................... 36 Clearing Notifications...................................................................................... 38 Quick Settings.................................................................................................
Table of Contents Section 3: Placing and Receiving Calls...............................................54 Dialing a Number...................................................................................................55 Redialing a Number...............................................................................................57 Answering or Ignoring a Call...................................................................................58 Answering the Call.......................................
Section 4: Text Messages...................................................................76 Composing and Sending Text Messages.................................................................77 Reading and Replying to Text Messages.................................................................79 Sending a Photo or Video Message........................................................................80 Section 5: Camera and Photo Album..................................................81 The Camera App..
Table of Contents Changing the Camera Mode...................................................................................84 Recording a Video..................................................................................................85 Viewing your Photos and Videos............................................................................86 Sharing your Photos and Videos............................................................................87 Section 6: Email..............................
5Star.....................................................................................................................97 Urgent Care............................................................................................................98 MedCoach.............................................................................................................99 Section 8: Managing your Settings...................................................100 Wi-Fi...................................................
Table of Contents Changing your Color Theme..................................................................................108 Changing the Lock Screen Photo..........................................................................109 Adding a Lock Screen Photo........................................................................... 109 Removing a Lock Screen Photo....................................................................... 109 Changing the Sounds.............................................
This section explains how to get started using your GreatCall Touch3 phone. Topics • Key Items in the Box • The Front of your Touch3 • The Back of your Touch3 • Understanding Touch Gestures • Turning your Phone On and Off • Activating your Touch3 • Sign into GreatCall • Charging the Battery • Battery Level Indicator • Getting More Information • GreatCall Customer Service For additional support, visit us online at greatcall.com/support.
Getting Started Key Items in the Box The GreatCall Touch3 box you received includes everything you need to get started: Wall Charger ide r Gu Use Link, With GreatCall ted, nec families stay con apart. y’re even when the TM GET 2 $ BAC5 K For yo u & a fr iend.
Wall Charger – allows you to charge your phone using any wall outlet USB Cable – allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides – contains important information about activating and using your phone 3 Getting Started Getting Started GreatCall Touch3 – your easy-to-use smartphone with the Battery pre-installed
Getting Started The Front of your Touch3 Front-facing Camera Earpiece Power/Lock Button Display Menu Button Back Button Home Button 4 Getting Started
Earpiece – lets you hear the caller loud and clear Power/Lock Button – allows you to lock and unlock your phone as well as power it on and off Display – shows all the information you need to operate your Touch3 ) – displays additional options that may be available for the Menu Button ( current screen you are viewing Back Button ( Home Button ( ) – takes you one step back from your last action ) – takes you back to the Home Screen 5 Getting Started Getting Started Front-facing Camera – allows you to take
Getting Started The Back of your Touch3 Headset Jack Battery Cover Release Main Camera Speaker Volume Button Battery Cover Microphone 6 Getting Started Power Connector
Battery Cover Release – allows you to remove the Battery Cover to replace the Rechargeable Battery or insert a microSDTM card to expand storage capacity Speaker – lets you hear the caller loud and clear when Speakerphone is enabled Main Camera – allows you to take pictures or videos Volume Button – allows you to adjust the volume of calls and notification sounds Battery Cover – protects the Rechargeable Battery and the back of your Touch3 Microphone – picks up your voice loud and clear while on a phone call
Getting Started Understanding Touch Gestures Your smartphone features a large, responsive touch screen that allows you to use your fingers to interact with what you see on the Display. If this is your first time using a smartphone, understanding how to use these touch gestures will ensure that you get the best Touch3 experience.
Your phone is off if the Display does not turn on when the Home Button or Power/Lock Button are briefly pressed. Power/Lock Button Turning On your Phone PRESS AND HOLD the Power/Lock Button on the right side of your phone until the Display turns on. NOTE: If your phone does not turn on, the battery may need to be charged. See “Charging the Battery” on page 16 for more information on how to charge your phone.
Getting Started Turning Off your Phone 1. PRESS AND HOLD the Power/ Lock Button on the right side of the phone until the “Phone options” screen appears. 2. TAP the Power off ( ) option on the Display. The phone will ask if you want to proceed. 3. TAP the OK option on the Display.
Getting Started Activating your Touch3 Before using your phone for the first time, it needs to be activated. The Setup Wizard built into your phone will help guide you through this process. 3 1. Power on your phone. 2. TAP Next at the “Welcome” screen. 3. TAP the check box next to “I understand and agree to the terms and conditions above” and then TAP Next.
Getting Started 4. IMPORTANT: TAP the “Easy-touse GreatCall” option and then TAP Next. 5. TAP the option that best describes where the phone was purchased. Continue following the on-screen instructions until you have successfully activated your phone.
NOTE: If you are instructed to go online or call to complete activation, please have the following information ready: • Home and billing address • Phone number • Email address • Credit or debit card information • Emergency contact details • Serial Number – This can be found on the Setup Wizard screen, printed on the Activation Card included in the box or on the side of the Touch3 box .
Getting Started Sign into GreatCall Once your phone has completed activation, you may be prompted to log into your GreatCall (also known as “MyGreatCall”) account so that your built-in GreatCall health and safety Apps are ready to go. Depending on how you purchased your Touch3 smartphone, a MyGreatCall account may already have been created. If you’re not sure, that’s alright; we’ll help you set one up. 1. At the MyGreatCall welcome screen, TAP the Set Up button to continue.
NOTE: If you have a MyGreatCall account but you forgot your password, TAP “Forgot Password” on the GreatCall login screen. An email will be sent to you with instructions on how to reset your password. If you are not comfortable signing in to your MyGreatCall account or you just want to get started using your phone quickly, you can TAP the “Skip this step” button to skip logging in to MyGreatCall. Just be aware that you will need to log into any of the built-in GreatCall Apps before using them.
Getting Started Charging the Battery Your phone is powered by a Rechargeable Battery which has been built-in for your convenience. Before using your phone for the first time, it is recommended that you fully charge the battery. A Wall Charger is included with your phone. 1. Connect the larger end of the USB Cable to the Wall Charger. 2. Insert the smaller end of the USB Cable into the Power Connector located at the bottom of the phone. 3. Plug the Wall Charger into a standard wall outlet.
The battery level is represented as a colored battery icon at the top right of the Display in the Status Bar. You will also find a larger battery level indicator on the Lock Screen (see page 24 for more information). Charging Fully charged The battery is fully charged when the battery icon is completely green. When the battery level is low, a warning tone and a “Battery low” message will repeat at regular intervals on the Display.
Getting Started Getting More Information GreatCall customers have access to two unique websites that are easy to navigate and explore: greatcall.com and mygreatcall.com. The main GreatCall website, greatcall.com, is the place to learn more about the company, read about new services available, shop for accessories and get answers to frequently asked questions. As a GreatCall customer, you have exclusive access to mygreatcall.
If you have any questions or comments, use any of these ways to contact us: • Send us an email at customerservice@greatcall.com • Call us toll-free at 1-800-733-6632 • Write to us at GreatCall Customer Service P.O.
Understanding the Basics Section 2: Understanding the Basics This section introduces you to key features of your phone such as important buttons, screens and navigation concepts. Topics • Navigation Buttons • Using the Lock Screen • Shake for Help • GreatCall Home Screen • Status Bar • Notification Panel • Ringer and Notification Sounds • Adjusting the Ringer Volume • Adjusting the Screen Brightness • Using the On-Screen Keyboard • Managing your Usage For additional support, visit us online at greatcall.
At the bottom of your Touch3 you will find three buttons that are used frequently to navigate around your phone. 1. Menu Button ( ) – this gives you additional options for the screen you are actively viewing. Details on additional options available for certain screens will be covered later in this User Guide. ) – no matter what you’re doing, this will take you back to 2. Home Button ( the Home Screen on your phone. If you ever get lost, you can press this button to help you get back on track. 3.
Understanding the Basics Menu Button Home Button Back Button NOTE: If you get lost while navigating through your phone, just PRESS the Home Button to take you back to the Home Screen. If you PRESS AND HOLD the Home Button your most recently opened Apps will appear. TAP the App you would like to go to or tap the Back Button ( ) to close.
Your phone is equipped with a Lock Screen that appears when your phone is not in use to prevent accidental dialing.
Understanding the Basics Current Time, Date and Your Phone Number Battery Level 5Star Button Missed Events Unlock Buttons 24 Understanding the Basics
25 Understanding the Basics Understanding the Basics Unlocking your Phone If the Display is off, you can PRESS the Power/Lock Button to display the Lock Screen: • At the Lock Screen, TAP 1 , 2 , then 3 in order.
Understanding the Basics Locking your Phone Lock your phone if you are no longer using it to save power and prevent accidental dialing: • On any screen, PRESS the Power/Lock Button until the Display turns off. NOTE: If your phone hasn’t been used after several minutes, it will automatically lock and turn off the Display to save power and extend the battery life. The phone will take you back to where you left off once you unlock the phone.
If you need help with commonly used features on your Touch3, you can shake your phone at any time to bring up the Help Bubble. TAP anywhere inside the Help Bubble to open the Help Guide. Here you will find useful help topics such as how to make and receive calls, access your Voicemail and use the Camera. If you accidentally opened the Help Bubble you can TAP the Back Button to close it.
GreatCall Home Screen Understanding the Basics As soon as you unlock your phone for the first time, you will see the GreatCall Home Screen. From this screen you can access all features of your Touch3. The Home Screen is organized with two main tabs—Home and People. It was designed to be simple, so you can easily access Apps and contact People that are the most important to you without having to search through numerous icons.
• Phone ( ) – make and receive calls (See “Section 3: Placing and Receiving Calls” on page 54) • Voicemail ( ) – listen to voice messages people have left for you (See “Voicemail” on page 62) • Text Messages ( ) – send and receive text messages (See “Section 4: Text Messages” on page 76) • Camera ( ) – capture photos or videos (See “The Camera App” on page 82) • Photo Album ( ) – view your favorite photo or video moments (See “Viewing your Photos and Videos” on page 86) • Urgent Care ( ) – get unlimit
Understanding the Basics Organizing your Home Tab You can change the order of your Apps under the Home Tab by PRESSING AND HOLDING the App and DRAGGING them up and down the list. To remove any App from the Home Tab, TAP the Menu Button ( ) and TAP “Remove Favorites.” From there you can check any App you would like to remove from the Home Tab and TAP “OK” to confirm. NOTE: You cannot change the order or remove the Phone App from the Home Tab.
GreatCall Button In both the Home and People Tabs, you’ll see the GreatCall Button at the bottom right corner of the screen. TAP this button to see the following options: • Usage – view how many minutes, text messages and data megabytes you’ve used and have left, as well as when your next bill date is. • Need Help? – get additional information on how to use your Touch3, or contact our Customer Care Agents for assistance.
Understanding the Basics • 5Star, Urgent Care and MedCoach – See “GreatCall Health and Safety Apps” on page 103 for more information. • Brain HQ – a brain training system from Posit Science® to exercise your attention, memory, intelligence and more. • Featured Apps – several featured apps recommended by GreatCall • Sign In/Sign Out – access your built-in GreatCall health and safety Apps. 5Star Button Get access to help in an uncertain or unsafe situation, 24/7.
Status Bar Notification Area Status Area 33 Understanding the Basics Understanding the Basics Status Bar The Status Bar, located at the top of the Display, shows information about the connection status, signal strength, battery level and time, and displays notifications about incoming messages, calls and other actions. The Status Bar consists of two halves—a Notification Area on the left and a Status Area on the right.
Understanding the Basics Notification Area The Notification Area displays icons associated with important events that occur such as new email messages, missed calls, new voicemails and new text messages.
Your current cellular signal strength. The more bars, the stronger the signal. Airplane Mode has been turned on. Features such as phone calls, text messages, email or access to the Internet will be unavailable in this mode. No cellular signal is available. Try moving to a different location to improve your cellular signal reception. Your phone is in Vibrate mode. Incoming calls and notifications will not make a sound, but instead will discretely cause the phone to vibrate.
Notification Panel Understanding the Basics While the icons that appear in the Notification Area of the Status Bar are useful for a quick glance of your missed events (missed calls, unheard voicemail, new text messages, etc.), expanding the Notification Panel will allow you to see more detail about each notification. Expanding the Notification Panel 1. PRESS AND HOLD anywhere in the Status Bar and DRAG your finger down until you reach the bottom of the screen. The Notification Panel will expand. 2.
Understanding the Basics 37 Understanding the Basics
Understanding the Basics Clearing Notifications There are two ways you can clear notifications that appear in the Notification Area or Notification Panel. • One-at-a-time: With the Notification Panel expanded, you can clear each notification in the list by DRAGGING it to the left or right off the screen. If you TAP any notification in the list to view more details, it will automatically be removed from the Notification Panel.
39 Understanding the Basics Understanding the Basics Quick Settings At the top of the Notification Panel you will see five Quick Settings buttons that allow you to quickly enable or disable phone functionality. Just TAP the Quick Settings button you would like to adjust. A green colored button indicates that the Quick Settings functionality is on. • Sound – allows you to change the ringer and notification sound behavior to Sounds On, Vibrate or Silent. • Wi-Fi – allows you to turn Wi-Fi on or off.
Understanding the Basics • Screen Rotation – allows you to turn the Screen Rotation feature on or off. With this feature on, the screen will automatically rotate on certain screens depending on how you hold the phone. • Airplane Mode – allows you to turn all cellular and data connectivity off. When this feature is enabled, you will not be able to make or receive calls, send or receive messages or access the Internet. See “Airplane Mode” on page 105.
Understanding the sounds that come from your phone will help you determine if you’re receiving a call or simply getting a notification that you just received a text message, email or voicemail. Notification sounds are typically shorter and are only played once per message received. Ringer sounds, on the other hand, are typically longer and will loop until the caller hangs up, the call is directed to your voicemail or the call is answered, similar to a landline phone.
Adjusting the Ringer Volume Understanding the Basics The Ringer volume can be adjusted using the Volume Button, on the left-side of the phone, whenever the phone is unlocked and not actively on a call. • TAP the upper part of the Volume Button to increase the ringer volume. • TAP the lower part of the Volume Button to decrease the ringer volume. Lowering the ringer volume all the way will allow you to set the ringer to Vibrate or Silent.
Sometimes you may find the screen too dim or too bright depending on the environment you’re in. To adjust the screen brightness: 1. TAP the All Apps Button located at the bottom of the Home Tab. 2. Scroll through the All Apps list by DRAGGING your finger up the Display until you see “Settings.” 3. TAP “Settings.” 4. TAP “My Device.” 5. TAP “Display.” 6. TAP “Brightness.” 7. DRAG the slider until you reach the desired brightness. 8. TAP “OK” to save your brightness setting.
Using the On-Screen Keyboard Understanding the Basics The On-Screen Keyboard will automatically appear on the Display when you have the ability to input text. • Shift – changes the text from lower case to upper case. TAP twice to use Caps Lock. • Numbers and Symbols – allows you to enter numbers and symbols. Once in the Numbers and Symbols keyboard, you can TAP 1/3 to view additional symbols. TAP ABC to return to the standard keyboard.
Shift Backspace Numbers and Symbols Enter Voice Typing Spacebar Period 45 Understanding the Basics Understanding the Basics Predictive Text
Understanding the Basics Landscape Keyboard Some screens automatically rotate on the Display when you hold your phone horizontally (landscape). If the On-Screen Keyboard is visible, it will be displayed in a wider format than it usually is when the phone is held vertically (portrait). NOTE: To close the On-Screen Keyboard, TAP the Back Button ( 46 Understanding the Basics ).
Understanding the Basics Voice Typing Your Touch3 smartphone features built-in Voice Typing as an alternative option for text entry. With Voice Typing activated, the phone will convert your spoken words into on-screen text. when the On-Screen Keyboard is 1. TAP visible. Your Touch3 will display “Speak Now” and begin listening to your voice. 2. Speak clearly and distinctly into the Microphone. Your spoken words will begin appearing on the screen. 3. TAP to pause Voice Typing.
Understanding the Basics Predictive Text The Predictive Text feature will predict what word you may be entering based on each letter you type. This feature will also try to predict the correct word even if you accidentally mistype. 1. Use the On-Screen Keyboard as you normally would. As you type, a list of predicted words will appear directly above the On-Screen Keyboard. 2. If you would like to use the predicted word provided, TAP the word you would like to be inserted into your message.
Your Touch3 phone allows you to do much more than just calling your friends and family. It’s an easy-to-use smartphone with a broad range of capabilities, from sending pictures and videos via email, sharing pictures on Facebook, browsing the Internet to catch up on the latest news or recipes, to downloading the latest Apps and games. All of these great features require a data plan, and GreatCall offers a variety of flexible plans that will fit your needs.
Understanding the Basics What is Data? Data is electronic information sent between your phone and other devices.
IMPORTANT: When using a Wi-Fi network for data, periodically check the Status Bar to see that the Wi-Fi icon ( ) is there indicating you are connected. If not, data usage may be applied to your monthly GreatCall data plan. Data overage fees will be applied if you exceed your monthly allowed data usage. Always check your usage periodically using the built-in Usage App on your Touch3 phone or online via your MyGreatCall account at mygreatcall.com.
Understanding the Basics Checking your Usage It is recommended to periodically check your usage to avoid any overage fees. GreatCall provides you two convenient ways for you to check your talk, text and data usage: • Access the Usage App directly on your Touch3 by TAPPING the GreatCall Button at the bottom-right corner of the Home Screen and then TAPPING the Usage App. • Access the “My Usage” tab online via your mygreatcall.com account. If you haven’t created a MyGreatCall account yet, it’s easy.
Understanding the Basics Usage App on the Touch3 “My Usage” tab at mygreatcall.
Section 3: Placing and Receiving Calls Placing and Receiving Calls This section describes how to place and receive calls, listen to your voicemail and manage your contacts. Topics • Dialing a Number • Redialing a Number • Answering or Ignoring a Call • Speakerphone • Adjusting the Call Volume • Accessing the Keypad during Calls • Voicemail • People Tab For additional support, visit us online at greatcall.com/support.
Making phone calls is easy on your Touch3. Make sure you are in an area where cellular service is available. Check that the signal strength icon ( ) in the Status Bar has at least one bar. More bars in the signal strength icon ( ) mean a stronger and clearer connection. ) on the Home Tab screen. 1. TAP Phone ( 2. Using the Dial Pad, enter the phone number you would like to call. If you make a mistake, TAP the Delete Button ( ) to make any corrections. 3. TAP the green Call Button to place the call. 4.
Placing and Receiving Calls 1 2 3 56 Placing and Receiving Calls 4
Previous numbers you have called are saved in your Call History. You can TAP any of your call history contacts to quickly redial the number. 2 Placing and Receiving Calls Redialing a Number ) on the Home Tab. 1. Tap Phone ( 2. TAP the Call History Button. 3. TAP the phone number or contact in your call history that you wish to redial. 4. When you’re ready to end your call, TAP the End Call Button.
Answering or Ignoring a Call When receiving an incoming call, two icons appear on your screen. Placing and Receiving Calls Answering the Call • PRESS AND HOLD the Green Phone Button ( ) and DRAG it to the right. Ignoring the Call • PRESS AND HOLD the Red Phone Button ( )and DRAG it to the left. • Alternatively, you can PRESS the Volume Button while the phone is ringing to stop the ringer sound. NOTE: Ignoring incoming calls will send the caller to your voicemail.
The Speakerphone provides the convenience to make a call without holding the phone to your ear. The Speakerphone can be turned on at any time while you are actively on a call. While in an active call, TAP the Speaker Button on the screen to turn on the Speakerphone. TAP the Speaker Button again to turn the Speakerphone off and send audio back to the Earpiece. To end the call, TAP the End Call Button.
Adjusting the Call Volume Placing and Receiving Calls While on an active call, TAP the Volume Button up or down until the sound reaches a desirable level. The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled. NOTE: The Call Volume can only be adjusted with the Volume Button during an active call.
Accessing the Keypad during Calls Placing and Receiving Calls There are some situations that may require you to use the keypad in order to enter a number or phone extension while in a phone call. 1. While on an active call, TAP the Keypad Button to bring up the keypad. 2. Once you’re finished with the keypad you can TAP the Hide Button to hide the keypad and take you back to the contact details screen.
Voicemail Placing and Receiving Calls Your Touch3 smartphone features a visual Voicemail Inbox that allows you to quickly listen to and manage your voice messages directly from the touch screen. To access ) next to Phone ( ) from the your Voicemail Inbox, TAP the Voicemail Button ( Home Tab. Before your Touch3 can receive a voicemail message, you need to record a personal greeting.
63 Placing and Receiving Calls Placing and Receiving Calls Setting up your Personalized Voicemail Greeting Your personalized greeting will be heard by anyone who reaches your voicemail when you miss their call. If you do not record a personalized greeting, a standard pre-recorded message will be played. To record a personalized greeting: 1. At the Voicemail Inbox screen, TAP the Menu Button ( ) at the bottom of your Touch3 phone. 2. TAP “Personalized Greeting.” 3.
Placing and Receiving Calls 64 Placing and Receiving Calls
When to Check Voicemail You have a new voicemail message to listen to if you see the voicemail icon ( ) in the Status Bar, the voicemail icon ( ) in the Lock Screen Missed Events panel or a number on the Voicemail Button ( ) in the Home Tab indicating the number of unheard voicemail messages. 65 Placing and Receiving Calls Placing and Receiving Calls Listening to your Personalized Voicemail Greeting 1. At the Voicemail Inbox screen, TAP the Menu Button ( ) at the bottom of your Touch3 phone. 2.
New Voicemail in Lock Screen Placing and Receiving Calls New Voicemail in Status Bar Number of Unheard Voicemail Messages 66 Placing and Receiving Calls
By default your voice messages are played through the Touch3 Earpiece. If you would like to hear the voice message through the Touch3 Speakerphone TAP the Speaker Button ( ) at the top of the voicemail inbox screen. Deleting Voicemail Messages After playing any voice message, you will have the option to delete the message by TAPPING the red Delete Button ( ) to the right of each message. You can delete all of your voice messages at once by TAPPING the Menu Button ( ) and then “Delete All.
Returning a Call If you would like to call back a person that left you a voice message, TAP the Call ) at the top of the screen after listening to their voice message. Button ( Placing and Receiving Calls Checking Voicemail by Calling Your Voicemail Inbox requires wireless data connectivity in order to download your latest voice messages. If for some reason you do not have access to wireless data, you can always call the voice message system to manage your voicemail through a traditional voice prompt.
The People Tab was designed to give you easy access to the contacts that are the most important to you. Creating a list of your favorite contacts will make dialing friends or family quick and convenient. Once you’ve added your first People contacts, you will be able to quickly call them just by tapping their name in the People Tab. Much like an address book, you will also be able to save other contact details like their email and mailing address.
Placing and Receiving Calls Creating a People Contact 1. While on the People Tab, TAP the Menu Button ( ). 2. TAP “Add New” to add a new person to your People contact list. 3. TAP the “Name” field to enter the name of the contact with the OnScreen Keyboard. 4. TAP the “Phone number” field to enter the number of the contact. You can TAP the description field to the left of the phone number to identify if it is a home, mobile, work or fax number.
NOTE: You can even add a photo to your contact which will be visible in your People list and every time you are on a call with them. While adding your contact, just TAP the “face icon” ( ) to the left of the Name field and take a new picture or select an existing image. See “Taking a Photo” on page 84 for more information on how to take a photo. Managing your People Contacts Once you have added your People contacts, you can organize who appears in the “People” Tab and “All People” List.
Placing and Receiving Calls Adding Favorites 1. While on the People Tab or All People List, TAP the Menu Button ( ). 2. TAP “Add Favorites.” A list of all of your People contacts will appear. 3. TAP the check box next to each of the names you would like to be set as favorites. 4. TAP “OK” at the bottom-left of the screen to save your selection. The checked contacts will now appear in the People Tab as favorites.
Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the list. NOTE: You can’t change the order of the All People list which is always sorted alphabetically. PRESSING AND HOLDING on a contact while in the All People list will move that contact into your favorites under the People Tab.
Placing and Receiving Calls Editing a People Contact 1. TAP the People contact you would like to edit either from the People Tab or from your All People List. ). 2. TAP the Menu Button ( 3. TAP “Edit”. TAP any of the contact information fields to make your edits with the On-Screen Keyboard. 4. When done editing, TAP “Save” at the top-right of the screen. Deleting a People Contact 1. TAP the People contact you would like to delete either from the People Tab or from your All People List. 2.
People History Historical call or message activity that is related to any of your saved People contacts will automatically be associated to them in their “People History” view. To view call or message history of any of your People contacts, just TAP their name in the People Tab or your All People List.
Section 4: Text Messages This section describes how to use the Text Messaging feature to send and receive short messages with your friends and family. Text Messages Topics • Composing and Sending Text Messages • Reading and Replying to Text Messages • Sending a Photo or Video Message For additional support, visit us online at greatcall.com/support.
Composing and Sending Text Messages Text Messges Text Messages are a quick and simple way to send short messages to anyone that has a cell phone capable of receiving them. This is an alternative to email which is typically used for longer messages or messages with a lot of recipients. 1. On the Home Tab, TAP the Text Messages ( ) App. You will be taken to your Text Messages “Inbox”. 2. TAP Compose at the top of the screen.
Text Messages 3. In the “Enter recipient” field you can: • Enter a 10-digit phone number • Begin typing a name which will automatically display a list of matches from your All People List; TAP the name you would like to add to the recipient list • TAP the Contacts button below the “Enter recipient” field to check any of the names from your All People List you would like to message; TAP “Done” at the top right of the screen to add the contacts to the recipient list. 4.
Reading and Replying to Text Messages • Expand the Notification Panel and TAP the new text message notification from the list to read the message • TAP the Text Messages App from the Home Tab and then TAP the message in your Inbox to read the message Once you’ve read the text message, you can reply to the sender by TAPPING the “Enter message” field at the bottom of the screen and composing a message. When you are finished composing your message, TAP the Send button.
Sending a Photo or Video Message You can attach your photos or videos, also known as “multimedia attachments,” to text messages so that you can share them with your friends and family. Text Messages 1. While composing a new text message or replying to a text message, TAP the “paper clip” icon ( ). A pop-up will appear with several multimedia attachment options. 2.
Section 5: Camera and Photo Album Topics • The Camera App • Taking a Photo • Changing the Camera Mode • Recording a Video • Viewing your Photos and Videos • Sharing your Photos and Videos For additional support, visit us online at greatcall.com/support. 81 Camera and Photo Album Camera and Photo Album This section describes how to use the Camera and Photo Album Apps to capture, view and share pictures and videos.
The Camera App Camera and Photo Album The Camera App allows you to capture photos or videos using the Main Camera or Front-Facing Camera. To launch the Camera App, TAP Camera on the Home Tab.
Camera Mode Indicator Camera Selection Camera and Photo Album Photo Album Auto-Focus Point Change Camera Mode Record Video Take Picture 83 Camera and Photo Album
Taking a Photo Camera and Photo Album 1. With the Camera App open, TAP the Camera Selection ( )button to switch to the Main Camera or Front-Facing Camera. 2. Aim the camera so that the subject being captured is framed to your liking. )button. 3. TAP the Take Picture ( 4. TAP anywhere on the screen to set the focusing point. Changing the Camera Mode TAP the Change Camera Mode ( ) button for additional creative tools: • Auto–automatically adjust your camera to optimize color and brightness.
you started. TAP the Take Picture ( ) button again to stop the panorama. • Night–Use this to take photos in low-light conditions. 1. With the Camera App open, TAP the Camera Selection ( ) button to switch to the Main Camera or Front-Facing Camera. 2. Aim the camera so that the subject being captured is framed to your liking. 3. TAP the Record Video ( ) button to start recording a video. You can move your phone around to follow the action. 4. TAP the Stop Video ( ) button again to stop recording the video.
Viewing your Photos and Videos Camera and Photo Album After you have captured a photo or a video, you can view it by accessing the Photo Album: • While in the Camera App, TAP the Photo Album button at the top-left of the screen. This will take you to the last captured photo or video. TAP the Back Button ( ) button at the top-left of the screen to take you back to the “Album” view. • From the Home Tab, TAP the Photo Album App.
You can also share, via email or text message, any of the photos or videos you’ve already captured: 1. Find the photo or video you would like to share in the Photo Album. 2. With the preview of the photo or video up, TAP the “Share” Button ( )at the top of the screen. A pop-up of share options will appear. 3. TAP “Email” if you would like to share by email or “Messages” if you would like to share by attaching to a text message. NOTE: Sharing photos and videos requires data.
Section 6: Email This section describes how to set up your email account and how to send and receive emails on your phone. Email Topics • Setting up your Email Account • Composing and Sending Email • Reading and Replying to an Email • Sending an Email with a Photo or Video Attachment For additional support, visit us online at greatcall.com/support.
Setting up your Email Account NOTE: Sending and receiving emails requires data. To reduce your data usage on your GreatCall data plan, use a Wi-Fi network if available. See “Wi-Fi” on page 101 for more information on setting up a Wi-Fi connection. Your Touch3 smartphone provides two ways to use email: • GmailTM (Google®Email)–set up your phone with an existing email account from Google. • Standard Email–set up your phone with an existing email address you have that isn’t from Google.
NOTE: If you do not have a Gmail account, it is recommended that you create one. Setting up a Gmail account will get you access to the Google Play Store where you can update your phone’s software, and access additional GreatCall and third-party Apps. Email Setting up a New Gmail Account If you don’t have an existing Gmail account, follow these instructions to create one on your phone: 1. Under All Apps, TAP the Gmail App ( ). 2. TAP “New”. 3. Enter in your First and Last Name. 4.
Setting up an Existing Gmail Account If you already have a Gmail account, follow these instructions to access your email on your phone: 1. Under All Apps, TAP the Gmail App ( ). 2.Tap “Existing”. 3. Log in using your existing Gmail email address and password. Setting up an Existing Standard Email Account If you already have an email address from another service provider, TAP the Email )under All Apps, enter your email address and password, and follow the App ( on- screen instructions.
Composing and Sending Email Once you have set up your email, you can compose and send your first email from your Touch3 smartphone. Email Composing and Sending Email using the Gmail App 1. In the Gmail App, TAP the “Compose” button ( )at the top-right of the screen. 2. Enter the email recipients in the “To” field. 3. Enter a subject into the “Subject” field. 4. Enter your message into the “Compose email” field. 5.
4. Enter your message into the white space below the “Subject” field. 5. When you’re ready to send your email, TAP the “Send”( ) button at the top right of the screen. If you receive a new email notification in the Status Bar, you have two ways of reading the email message: • Expand the Notification Panel and TAP the new email notification from the list to read the message. • Launch the Email or Gmail App and then TAP the message in your Inbox to read.
Sending an Email with a Photo or Video Attachment Similar to sending photos or videos with text messages, you can also send photos or videos as attachments to your emails. Email Sending an Email with a Photo or Video using the Gmail App 1. Compose a new message. 2. TAP the Menu Button ( ). 3. TAP “Attach file”. 4. TAP “Gallery”. 5. Select the photo or video you would like to attach. 6. When you are ready to send your email with attachment, TAP the “Send” ( button.
) Email 5. Select the photo or video you would like to attach. 6. When you are ready to send your email with attachment, TAP the “Send” ( button.
Section 7: GreatCall Health and Safety Apps This section describes additional services that make your Touch3 more than just an easy-to-use smartphone with exclusive access to GreatCall’s network of health and safety experts. GreatCall Health and Safety Topics • 5Star • Urgent Care • MedCoach For additional support, visit us online at greatcall.com/support.
The 5Star App on your Touch3 smartphone gets you access to GreatCall’s unique 5Star Service. 5Star Service provides easy-to-use and reliable access to NAED* Certified 5Star Agents who will confirm your location, evaluate your situation, and get you the help you need. By accessing 5Star Service on your Touch3, you’ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location, then carefully assess your situation, using details from your Personal Profile.
Urgent Care GreatCall Health and Safety With the Urgent Care App, you have unlimited access to nurses and doctors everywhere you go. Urgent Care on your Touch3 smartphone gives you access to a Symptom Checker and Medical Dictionary apps. It can even connect you with a live nurse or a doctor 24/7 to get a diagnosis or a prescription for common medications over the phone. To launch the Urgent Care app, TAP the Urgent Care App from the Home Tab.
We understand that taking medications is a part of daily life, so it shouldn’t be a difficult task. With your Touch3, you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone. We can even connect you to your pharmacy for prescription refills. To launch the MedCoach app, TAP the MedCoach App from the All Apps list.
Section 8: Managing your Settings This section describes how to manage additional settings on your phone. Topics • Wi-Fi • Bluetooth • Airplane Mode Managing your Settings For additional support, visit us online at greatcall.com/support.
Wi-Fi Connecting to a Wi-Fi Network 1. While on the Home Tab, TAP the Menu Button ( ) . 2. TAP “Options”. 3. TAP “Wi-Fi”. A list of available Wi-Fi networks will appear. 4. TAP the Wi-Fi network name you wish to use. 5. Enter the password for the Wi-Fi network you selected, and TAP the “Connect” button. You should see “Connected” below your selected Wi-Fi network as well as a Wi-Fi icon( ) in the Status Bar indicating that you have successfully connected to the network.
Turning Wi-Fi On and Off You can turn the Wi-Fi feature off to reduce power consumption and extend your battery life: 1. Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen. 2. TAP the Wi-Fi Quick Settings icon so that it is no longer green. You have turned off the Wi-Fi feature. 3. To turn Wi-Fi on again, TAP the Wi-Fi Quick Settings icon so that it is green.
Bluetooth Pairing a Bluetooth Device 1. Turn on the Bluetooth device and make sure it is in “pairing mode.” Refer to the Bluetooth device’s User Guide for information on how to turn on “pairing mode.” 2. While on the Home Tab on your Touch3, TAP the Menu Button ( ). 3. TAP “Options”. 4. TAP “Bluetooth”. 5. TAP the On/Off switch at the top-right of the screen until it is in the “ON” position and green. 6. TAP your Bluetooth device when it appears in the “Available devices” list.
 NOTE: You may be prompted to enter a security PIN during the pairing process. Most Bluetooth devices will have the PIN set to “0000” (four zeros), but refer to the Bluetooth device’s User Guide for more information. Managing your Settings Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life: 1. Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen. 2.
Airplane Mode Turning Airplane Mode On and Off 1. Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen. 2. TAP the Airplane Mode Quick Settings icon so that it is green. You have turned the Airplane Mode feature ON and will not be able to make any calls or send any messages. 3. To turn Airplane Mode off, TAP the Airplane Mode Quick Settings icon so that it is no longer green.
Section 9: Personalize Your Phone This section details miscellaneous information about your phone. Personalizing Your Phone Topics • Google Account • Changing your Color Theme • Changing the Lock Screen Photo • Changing the Sounds • Replacing the Battery • Adding more Memory For additional support, visit us online at greatcall.com/support.
Google Account Setting up a New Google Account If you don’t have an existing Google/Gmail account, follow these instructions to create one on your phone: 1. Under All Apps, TAP the Gmail App. 2. TAP “New”. 3. Enter in your First and Last Name. 4. Enter in your desired email address. 5. Enter in your desired password. 6. You can optionally set up password recovery options. 7. You can optionally join Google+, which is Google’s social media site similar to Facebook, otherwise you may skip. 8.
Changing your Color Theme Personalizing Your Phone You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen: 1. While at the Home Tab, TAP the Menu Button ( ). 2. TAP “Options”. 3. TAP “Color Theme”. 4. TAP the color that you like. You can select from Black, Dark Teal (default color), Grey, Magenta, Purple and Yellow.
Changing the Lock Screen Photo You can personalize your Touch3 by adding any photo onto the Lock Screen. Removing a Lock Screen Photo 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Lock Screen Photo”. 4. TAP “Remove Photo”. Personalizing Your Phone Adding a Lock Screen Photo 1. While at the Home Tab, TAP the Menu Button ( ). 2. TAP “Options”. 3. TAP “Lock Screen Photo”. 4. TAP “Set Photo”. 5. If prompted, TAP “Gallery”. 6. TAP any photo to set it as the Lock Screen Photo. ).
Changing the Sounds Personalizing Your Phone You can personalize your Touch3 by changing the Ringtone and Notification sound effects. 1. While at the Home Tab, TAP the Menu Button ( ). 2. TAP “Options”. 3. TAP “Sounds”. 4. TAP “Ringtones” or “Default notification sound”. You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound. 5. TAP “OK” to save your Ringtone or Notification selection.
Replacing the Battery Personalizing Your Phone Over time the battery may slowly lose its ability to hold a charge. If you are no longer getting the talk or standby time you used to get while using your phone normally, it may be time to order a replacement Battery. Below is how to replace the battery: 1. With your fingernail, use the Battery Cover Release, located directly above the Power/Lock Button, to remove the Battery Cover. 2. Remove the Battery. 3.
Adding more Memory Personalizing Your Phone Your Touch3 smartphone features a microSD expansion slot to add up to an additional 64 GB of memory. The following is how to add more memory: 1. Remove the Battery Cover. 2. Locate the microSD card slot on the side of the device near the Volume Button. 3. Align the microSD card so that the gold strips are facing down. 4. Carefully slide the microSD card into the card socket until it clicks into place. 5. Replace the Battery Cover.
Health and Safety Information Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity. This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read this information before using your mobile device.
biological tissues including DNA, the genetic material. The energy levels associated with radio frequency energy, including both radio waves and microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared radiation (heat), and other forms of electromagnetic radiation with relatively low frequencies.
Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone safety. Additional research is being conducted around the world, and the FDA continues to monitor developments in this field.
Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the cell phone industry to take a number of steps, including the following: • Support-needed research on possible biological effects of RF for the type of signal emitted by cell phones; • Design cell phones in a way that minimizes any RF exposure to the user; and • Cooperate in providing users of cell phones with the current information on cell phone use and human health concerns.
Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. • Reduce the amount of time spent on the cell phone; • Use speaker mode or a headset to place more distance between the head and the cell phone. Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all.
• National Institute for Occupational Safety and Health (NIOSH): http://www.cdc.gov/niosh/. • World Health Organization (WHO): http://www.who.int/peh-emf/en/. • International Commission on Non-Ionizing Radiation Protection: http://www.icnirp.de. • Health Protection Agency: http://www.hpa.org.uk/Topics/Radiation/. • US Food and Drug Administration: www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ CellPhones/default.htm.
119 Health & Safety Health & Safety SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum reported value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
FCC Part 15 Information to User Health & Safety Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Smart Practices While Driving On the Road - Off the Phone The primary responsibility of every driver is the safe operation of his or her vehicle. Responsible drivers understand that no secondary task should be performed while driving whether it be eating, drinking, talking to passengers, or talking on a mobile phone - unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility.
Never mount this device in a manner that will obstruct the driver’s clear view of the street and traffic. Never use wireless data services such as text messaging, Web browsing, or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle. For more information, go to http://www.ctia.org. Battery Use and Safety Health & Safety Important! Handle and store batteries properly to avoid injury or damage.
fire, explosion, or leakage, leading to serious injuries, damages to your phone, or other serious hazard. 123 Health & Safety Health & Safety • Avoid dropping the cell phone. Dropping the phone or the battery, especially on a hard surface, can potentially cause damage to the phone and battery. If you suspect damage to the phone or battery, take it to a service center for inspection. • Never use any charger or battery that is damaged in any way. • Do not allow the battery to touch metal objects.
Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories. Proper disposal of your mobile device and its battery is not only important for safety, it benefits the environment. Batteries must be recycled or disposed of properly. Recycling programs for your mobile device, batteries, and accessories may not be available in your area.
Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle! Warning! Never dispose of batteries in a fire because they may explode. UL Certified Travel Charger The Travel Charger for this phone has met applicable UL safety requirements.
Display / Touch-Screen Please note the following information when using your mobile device: WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact. Do not use if screen is broken or cracked as this could cause injury to you.
Your Location Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information.
Emergency Calls This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances. Therefore, you should never rely solely on any wireless mobile device for essential communications (medical emergencies, for example). Before traveling in remote or underdeveloped areas, plan an alternate method of contacting emergency services personnel.
Care and Maintenance Your mobile device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years: Keep your Samsung Mobile Device away from: Liquids of any kind Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits.
Responsible Listening Health & Safety Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. You can obtain additional information on this subject from the following sources: American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet: http://www.audiology.
Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the mobile device or any accessory to another device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals.
Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
When your Device is Wet Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service center. FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices Health & Safety The U.S.
device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied.
Restricting Children’s Access to Your Mobile Device Your mobile device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the mobile device, or make calls that increase your mobile device bill. Keep the mobile device and all its parts and accessories out of the reach of small children. FCC Notice and Cautions FCC Notice The mobile device may cause TV or radio interference if used in close proximity to receiving equipment.
137 Health & Safety Health & Safety • When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the headset.
Standard Limited Warranty SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service. Samsung Telecommunications America, LLC 1301 E.
What are SAMSUNG’s obligations? During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG’s sole option, without charge. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product.
What must you do to obtain warranty service? To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase, the serial number of the Product and the seller’s name and address. To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1-888-987-4357.
What is the procedure for resolving disputes? ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction.
No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. [090114] IMPORTANT. READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd.
Health & Safety 3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of, the Software (except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation), or modify, or disable any features of, the Software, or create derivative works based on the Software.
145 Health & Safety Health & Safety for the Update downloads, then you should choose the “Wi-Fi Only” option in the Settings. 6. Some features of the Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider. Unless your device is connected to the internet through Wi-Fi connection, the Software will access through your mobile network, which may result in additional charges depending on your payment plan.
Health & Safety THE SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG. 11. THIRD-PARTY APPLICATIONS. Certain third party applications may be included with, or downloaded to this mobile device. Samsung makes no representations whatsoever about any of these applications.
147 Health & Safety Health & Safety 13. LIMITATION OF LIABILITY.
Health & Safety (b) United States residents. ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with any other person’s or entity’s claim or dispute, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action.
Health & Safety consumer purchaser’s purchase of the device and providing the same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect your use of the device or its preloaded Software, and you will continue to enjoy the benefits of this license. 17. ENTIRE AGREEMENT; SEVERABILITY.
Customer Agreement 1. Welcome To The GreatCall® Family. Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions.
3.1 30-Day Return Policy If for any reason, within 30 days from date of purchase, you are not completely satisfied with your device, we will refund the activation fee, the first month’s service charge and the cost of the device, plus applicable taxes if you: • Have used less than 30 minutes of talk time; and • Return the device in “like new” condition, as determined by GreatCall, in the original box with all components and materials.
the date of your final bill. If you have purchased any Add-On Minutes, they are not refundable and these minutes will expire after your final bill. Although cancellations are effective immediately, we don’t bill for partial months; therefore, you’ll be charged for the entire month. 4. Charges And Fees There is a fee associated with beginning your service and there may be a fee associated with reactivating your service.
4.5 Payments, Deposits, Credit Cards, And Checks Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18 PERCENT ANNUALLY) OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU.
without notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect. If you choose to use your service after that point, you’re accepting the changes.
within the prior year. Until we provide a courtesy suspension, you’ll be responsible for all fees and charges, including those related to the use of services, even if used by another party. We may require a sworn statement about the loss or theft. 10. Our Rights To Limit/End Service Or This Agreement You agree not to resell our service to someone else without prior written permission from GreatCall.
11. Your Privacy You agree to the terms of our Privacy Policy, available on our website at www.greatcall.com/privacypolicy, when you use our services. It may change from time to time, so please review this policy with regularity and care. Among other things, the policy outlines the information we collect about you, how we use that information and with whom we share that information.
15. Handling Disputes With GreatCall ANY CLAIM OR DISPUTE BETWEEN YOU AND GREATCALL IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU, INCLUDING ANY BILLING DISPUTES (CLAIM), SHALL BE SUBMITTED TO FINAL, BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”).
ANY OTHER CUSTOMER OR THIRD PARTY. AS A LIMITED EXCEPTION TO THE AGREEMENT TO ARBITRATE, YOU AND WE AGREE THAT: (A) Y OU MAY MAKE CLAIMS TO SMALL CLAIMS COURT, IF YOUR CLAIMS QUALIFY FOR HEARING BY SUCH COURT; AND (B) I F YOU FAIL TO TIMELY PAY AMOUNTS DUE, WE MAY ASSIGN YOUR ACCOUNT FOR COLLECTION, AND THE COLLECTION AGENCY MAY PURSUE IN COURT CLAIMS LIMITED STRICTLY TO THE COLLECTION OF THE PAST DUE DEBT AND ANY INTEREST OR COST OF COLLECTION AGREEMENT.
18. About This Agreement If either of us waives or doesn’t enforce a requirement under this agreement in an instance, we don’t waive our right to later enforce that requirement. You can’t assign this agreement or any of your rights or duties under it. We may assign all or part of this agreement or your debts to us without notice, and you agree to make all subsequent payments as instructed.
Index A Activate Phone 11 All Apps Button 31 Answering a Call 58 B Battery 16 Battery Cover 7 Battery Cover Release 7 Index Charging 16 Extend Battery Life 102 In Notification Area 34 Level Indicator 17 Replacing 111 160 Index
Bluetooth 103 As a Quick Setting 39 In the Status Area 35 Pairing 103 Turning Bluetooth On and Off 104 C Camera 81 Changing the Camera Mode 84 Recording a Video 85 Sharing your Photos and Videos 87 Taking a Photo 83 Index The Camera App 82 Viewing your Photos and Videos 86 E Email 88 161 Index
Composing and Sending Email 92 Reading and Replying to an Email 93 Sending a Photo or Video Attachment 94 Setting up a New Gmail Account 90 Setting up an Existing Gmail Account 91 Setting up an Existing Standard Email Account 91 Setting up your Email Account 89 G Google 107 Set up a Google Account 107 GreatCall Button 31 Index GreatCall Health and Safety Apps 96 5Star 97 Urgent Care 98 GreatCall Home Screen 28 162 Index
H Home Screen Home Tab 29 People Tab 30 Home Tab 29 I Ignoring a Call 58 K Keyboard 44 Landscape 45 Predictive Text 48 Index Voice Typing 47 L Lock Screen 23 Features 23 163 Index
Locking 26 Unlocking 25 M MyGreatCall 14 Checking your Usage 52 Sign in 14 N Navigation Buttons 21 Notifications 36 Clearing Notifications 38 Expanding the Notification Panel 36 Index P Pairing 103 People Tab 30 Adding Favorites 72 164 Index
Creating a People Contact 70 Deleting a People Contact 74 Editing a People Contact 73 Managing your People Contacts 71 People History 75 Removing Favorites 72 Sorting your Favorites 73 Photo Album 81 Placing a Call 55 Dialing a Number 55 Redialing a Number 57 Index Power/Lock Button 9 R Ringer 41 Volume 42 165 Index
S Speakerphone 59 Status Bar 33 T Text Messages 76 Reading and Replying to Text Messages 79 Sending a Photo or Video Message 80 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 104 Index Turning On and Off 104 Turning Phone Off 10 Turn Phone On 9 U 166 Index
Usage 49 Checking your Usage 52 Using Wi-Fi to Reduce Your Data Plan Usage 51 V Voicemail 62 Setting up 63 When to Check 65 Index Volume 42 167 Index
Coverage and service are not available everywhere. Other charges and restrictions may apply. There are no additional fees to call GreatCall’s U.S. Based Customer Service. However, for calls to an Operator in which a service is completed, minutes will be deducted from your monthly balance equal to the length of the call and any call connected by the Operator, plus an additional 5 minutes. Copyright ©2014 GreatCall, Inc. GreatCall, 5Star, and GreatCall Link are trademarks of GreatCall, Inc.
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