User Guide
Customer Agreement
Customer Agreement 223
on your most recent bill. If any part of this agreement, including any part of its arbitration provisions, is 
held invalid, that part may be severed from this agreement. This agreement and the documents to which 
it refers form the entire agreement between us on their subjects. You can’t rely on any other documents or 
statements on those subjects by any sales or service representatives, and you have no other rights with 
respect to service or this agreement, except as specically provided by law. This agreement isn’t for the 
benet of any third party except our parents, afliates, subsidiaries, agents and predecessors/successors 
in interest. Except to the extent we’ve agreed otherwise in the provisions on late fees and arbitration, this 
agreement and disputes covered by it are governed by the laws of the state of California, without regard to 
the conicts of the laws or rules of that state.
18. Additional Terms For Text Messaging 
The message rates that we charge depend on the GreatCall service plan that you selected. You will 
incur message charges when you send or receive a message, whether the message has been read or 
unread, viewed or unviewed, solicited or unsolicited. GreatCall does not guarantee that messages will 
be received. We are not responsible for lost or misdirected messages.










