Quick-Start Guide
Thank you for purchasing the Jitterbug® cell phone. This Quick-Start Guide will help you activate and set up your Jitterbug so you can enjoy the best cell phone experience around. Once you’re set up and calling, you can learn more about the benefits of being a GreatCall customer in your User Guide, contained in this package. IMPORTANT! Please do not turn your phone on until you are instructed to do so in the activation process.
Quick-Start Guide The Front Of Your Jitterbug Camera Indicator Light Headset Jack (side) Outside Display Power Connector (side) 2 Quick-Start Guide
Lanyard Connector External Speaker Battery Cover Quick-Start Guide 3 Quick-Start Guide The Back Of Your Jitterbug
Quick-Start Guide The Inside Of Your Jitterbug Earpiece Speaker 8885555555 Inside Display CALL? Up/Down Button 5Star Button “YES” Button On/Off Button “NO” Button Volume Button Microphone 4 Quick-Start Guide
IMPORTANT! Please do not turn on your phone until instructed to do so. If you turn it on prior to setting up your account, the device may fail to activate. If the device fails to activate, power off and start with step . For your convenience, the battery has been pre-installed in your Jitterbug phone. Plug the large end of the Wall Charger into a standard wall outlet (110/220 VAC), and plug the smaller end into the Power Connector on the side of your Jitterbug phone.
Quick-Start Guide 1 Gather The Required Information. Home and billing address Phone number Email address Credit or debit card information Emergency contact details The 18-digit Serial Number found on the side of your Jitterbug box, or on the Activation Card you received inside the Jitterbug box.
Go Online Or Call To Set Up Your Account. If you do not have a GreatCall account, visit us online at www.greatcall.com/activate. There you can enter your Jitterbug Serial Number and follow the instructions to set up your account. If you do not have Internet access, please call 1-866-482-1424. - OR If you are an existing GreatCall customer and would like to replace, upgrade, or add a Jitterbug phone to your account, or need to activate more than one device, call us at 1-866-482-1424.
Quick-Start Guide 3 Turn On Your Jitterbug To Activate. You can now open your Jitterbug and press the will automatically begin. on off button and the activation process This process may take a few minutes and you may notice the phone reboot several times. Once complete you will see a screen “Phone was set up successfully!” Congratulations! Your Jiiterbug is now activated.
1. When you open your Jitterbug, you will hear a dial tone to indicate that service is available. If service is not available, there will be no dial tone and you will see “No Service” on the Inside Display. 2. Dial the full ten-digit number using your keypad. You may be required to dial the number “1” first before placing a call in some areas. 3. Press the button to place the call when you are finished dialing. NOTE: If you accidentally press a wrong button, press the the last number.
Quick-Start Guide Using The Phone Book To Make A Call 1. Starting from the Main Screen, use the “Up/Down” button and press the button when “Phone Book” is highlighted in gray in the middle of the Inside Display. 2. Press the “Up/Down” Book. button to scroll through the contacts in your Phone 3. When you find the desired name and number, press the button to place the call. You will see “Calling...” on the Inside Display followed by “Connected.
Your Jitterbug will ring or vibrate, depending on your Volume Setting, when you have an incoming call. To answer an incoming call when your Jitterbug is closed, simply open the phone to accept the call. To answer an incoming call when your button to accept the call.
Quick-Start Guide Ending A Call To end any active call, press the button or close your Jitterbug. You will see “Call Ended” on the Inside Display and Outside Display. Adjusting The Earpiece Speaker Volume While on an active call, press up or down on the Volume Button until the sound from the Earpiece Speaker reaches a comfortable level. Adjusting The Ringer Volume When the phone is open and not on an active call, press up or down on the Volume button to select the desired ringer volume.
Customers with a GreatCall GoPlan have access to the 5Star Service. Simply press the red 5Star button to be connected to a 5Star Agent in an unsafe or uncertain situation. The 5Star Agent will assess the situation, confirm your location using GPS and connect you to emergency services if you need it. See the User Guide for more information on GoPlans, 5Star Service and GreatCall’s suite of health and wellness services.
Quick-Start Guide Calling Operator Assistance1 Live Operators are available 24/7 and can help you: • • • • Update and manage your Phone Book. Look up a residential, business or government phone number. Connect you to any number in the U.S. or Canada. Place calls to anyone in your Phone Book. It’s easy to call an Operator, just follow these three steps: 1. Open your Jitterbug. 2. Press the button on the keypad. 3. Press the button to place the call.
Coverage and service are not available everywhere. Other charges and restrictions may apply. There are no additional fees to call GreatCall’s 24-hour U.S. Based Customer Service. However, for calls to an Operator in which a service is completed, minutes will be deducted from your monthly balance equal to the length of the call and any call connected by the Operator, plus an additional 5 minutes, except on the GoPlan Unlimited rate plan. Copyright ©2014 GreatCall, Inc.
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