Product Datasheet/Brochure

BE PREPARED FOR
ANY SITUATION,
ANYTIME,
ANYWHERE.
How 5Star works:
Press the button on any
GreatCall device to establish
two-way communication
with a highly-trained 5Star
Agent, available 24/7.
Agent will confirm your
location using GPS technology,
review your Personal Profile,
evaluate your situation and
get you the help you need.
Agent will stay on the line
with you until your
situation is resolved.
15 16
5Star Agents
Personal Profile
5Star Urgent Response Service provides easy-to-use
and reliable access to IAED (International Academies
of Emergency Dispatch) certified Agents. Trained
in CPR and other emergency procedures, they can
assist you with any uncertain or unsafe situation,
24 hours a day.
With 5Star, your Personal Profile includes
comprehensive details such as emergency
contacts, doctors, and medical conditions. This
enables 5Star Agents to assist you quickly and
safely in an urgent situation.
Your Personal Profile is secured by an SAS 70 Type II
Certified data center and is only shared with first
responders in the event of an emergency.