User's Manual

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cause reflections deteriorating
the wireless signal.
 Obstacles between dongles
and Base unit cause lowering
of the wireless strength and
quality.
antennas at the rear panel of
base unit to the transmitter
direction.
 Remove or limit as much as
possible all obstructions
between the transmitters and
base unit.
 Avoid to place the Base-unit in
(metal) cabinets, suspended
ceilings, under tables or in
adjoining rooms.
Can’t get the “WirelessMedia” run
when plug the transmitter to
lap-top
 When you are using
“WirelessMedia” for the first
time on your laptop o r for
guests, you have to copy the
Launcher program
“WirelessMedia windows.
Exe” or “WirelessMedia
macOS. app” for first on your
Laptop /PC. Run this
Starter-program. You can run
the Starter App without
Admin-rights.
There are 2 possibilities to load the
Launcher program, see chapter
7.4.
Best is: download the App via LAN
or Wi-Fi of Base-unit. When the
Launcher program is preinstalled
one time, “WirelessMedia” is ready
to use later immediately.
 Bad connection at USB port
on the lap-top
 Reconnect to the USB port
 Try another USB port
 Reboo t the lap-top
 Some types of USB devices
might be blocked as the
company policy.
 USB port setting on the
lap-top might limit the usage
of high power USB device
when on battery power.
If possible, change the USB port
policy on the lap-top
Low video performance (sharpness,
audio and video dropouts, video
stream is jerking, …)
 The media-player is not ideal.
 The video quality also
depends on the computing
power of the PC / laptop and
the interaction and CPU load
with other running software
applications.
 A laptop in battery mode can
be switched to reduced
computer power, to save
energy. The transmission of
 Use another media-player
(VLC player…), another
browser.
 Update the software of your
Video-player to the latest
version.
 Reduce the CPU usage of
other software applications.
 Lower the screen resolution of
the Laptop.
 Update driver of graphic-card.