Grandstream Networks, Inc.
Table of Contents OVERVIEW ..................................................................................................................... 3 CONFIGURING EXTENSION PERMISSION .................................................................. 4 CONFIGURING OUTBOUND ROUTE PRIVILEGE........................................................ 5 CONFIGURING INBOUND ROUTE PRIVILEGE............................................................ 6 CONFIGURING IVR PERMISSION ...........................................
OVERVIEW This document introduces the concepts of permission and privilege levels along with related settings on the UCM6XXX series IP PBX. The permission and privilege settings are used to control the calls on extensions, IVRs, inbound and outbound routes so that the UCM6XXX can securely handle the calls as desired. The following levels are the four levels of permission/privilege settings on the UCM6XXX: Internal: The lowest level. This is the default level. Local. National.
CONFIGURING EXTENSION PERMISSION On the UCM6XXX web GUI, create an extension under Extension/TrunkExtensions. Users shall see "Permission" option with four levels in the drop down list. Figure 1: Create an extension on UCM6XXX This "Permission" option restricts whether this extension could be used to make desired outgoing calls. The extension needs to be assigned with higher level (or equal level) permission compared to the outbound rule's privilege in order to make outbound calls with that rule.
CONFIGURING OUTBOUND ROUTE PRIVILEGE When creating a new outbound rule under Extension/TrunkOutbound Routes, users shall see "Privilege Level" option with four levels in the drop-down list. Figure 2: Create an Outbound Route on UCM6XXX When making an outbound call via this route from an UCM6XXX extension, the UCM6XXX will compare the extension's permission level with the outbound route's privilege level.
CONFIGURING INBOUND ROUTE PRIVILEGE When creating a new inbound rule under Extension/TrunkInbound Routes, users shall see "Privilege Level" option with four levels in the drop-down list. Figure 3: Create an Inbound Route on UCM6XXX This "Privilege Level" option applies to the inbound rule only when "Default Destination" is set to "By DID" and “Dial Trunk” option is enabled.
CONFIGURING IVR PERMISSION When creating an IVR under Call FeaturesIVR, users shall see "Dial Trunk" and "Permission" options. By default, the "Dial Trunk" option is disabled. Also, the "Permission" level is set to "Internal" (lowest level) and not configurable. Figure 4: Create an IVR on UCM6XXX - Default Setting If "Dial Trunk" is enabled, users can specify the IVR permission level. Therefore, the calls coming into IVR can dial outbound via trunk.
Figure 5: Create an IVR on UCM6XXX - Dial Trunk Enabled Configuring Permission/Privilege Level Settings on UCM6XXX Page | 8
