Grandstream Networks, Inc.
COPYRIGHT ©2019 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION The firmware for the HT813 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download HT813 User Guide Version 1.0.3.
Table of Content DOCUMENT PURPOSE ................................................................................................. 7 CHANGE LOG ................................................................................................................ 8 Firmware Version 1.0.3.12 ..................................................................................................................... 8 Firmware Version 1.0.1.2 .................................................................................
Changing User Level Password ................................................................................................... 22 Changing Viewer Password.......................................................................................................... 22 Changing HTTP/HTTPS Web Port ............................................................................................... 23 Configuring HT813 Through Voice Prompts ..............................................................................
NAT SETTINGS ............................................................................................................ 39 DTMF Methods ............................................................................................................ 40 Preferred Vocoder (Codec) .................................................................................................................. 40 UPGRADING AND PROVISIONING ............................................................................
Table of Tables Table 1: HT813 Features at a Glance ......................................................................................................... 11 Table 2: HT813 Technical Specifications .................................................................................................... 12 Table 3: HT813 Connectors Definitions ...................................................................................................... 15 Table 4: HT813 LEDs Pattern Description .......................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT813. And it covers the topic of connecting and configuring the HT813, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT813 Administration Guide” to have more visibility about the configurable settings of your Handy Tones. This guide covers following topics: • Product overview. • Getting started. • Configuration guide.
CHANGE LOG This section documents significant changes from previous versions of user guide for HT813. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.12 • No major changes. Firmware Version 1.0.1.2 • No major changes. Firmware Version 1.0.0.8 • This is the initial version for HT813. HT813 User Guide Version 1.0.3.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT813_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of FXS Port Page 6. Screenshots of FXO Port Page HT813 User Guide Version 1.0.3.
WELCOME Thank you for purchasing Grandstream’s HT813, it is the first ATA in the HandyTone 81x series offering functions as a true 3-in-1 gateway for PSTN network, analog telephone FXS interface and IP network. It enables remote call origination and termination from/to PSTN. The HT813 is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the remote user.
PRODUCT OVERVIEW The HT813 is an analog telephone adapter (ATA) featuring 1 analog telephone FXS port and 1 PSTN line FXO port. The integration of FXO and FXS ports enables remote call origination and termination to and from the PSTN line. The 1 FXS port allows for extension of a VoIP service to 1 analog phone.
HT813 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT813. Table 2: HT813 Technical Specifications Interfaces Telephone Interfaces One (1) RJ11 FXS port, One (1) RJ11 FXO PSTN line port with lifeline support Network Interface Two (2) 10/100 Mbps ports (RJ45) with integrated NAT router LED Indicators POWER, FXO, FXS, WAN, LAN.
Physical Universal Power Input: 100-240VAC, 50/60Hz Supply Output: 12V/0.5A Environmental Operational: 32° – 104°F or 0º – 40ºC Storage: 14° – 140°F or -10º – 60ºC Humidity: 10 – 90% Non-condensing Dimensions and 130.5 x 90.5 x 29 mm (L x W x D) Weight Weight: 0.142Kg Compliance Compliance FCC/CE/C-TICK/ITU-K.21 HT813 User Guide Version 1.0.3.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT813. Equipment Packaging The HT813 ATA package contains: Figure 1: HT813 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator HT813 Ports Description The following figure describes the different ports on the back panel of the HT813.
Table 3: HT813 Connectors Definitions FXS Connects the analog phone / fax machine to the ATA using an RJ-11 telephone cable. FXO FXO telephone port (PSTN Port) 1x PSTN pass-through and life line port. Connects the ATA to your router, switch or modem using an Ethernet RJ45 network cable. co Connects the ATA to your PC or switch using an Ethernet RJ45 network cable. DC 12V Reset Connects the ATA to PSU (Output: 12V/0.5A ) Factory reset button. Press for 7 seconds to reset factory default. settings.
1. Insert a standard RJ11 telephone cable into FXS port and connect the other end of the telephone cable to a standard touch-tone analog telephone. 2. Connect a computer or switch to the LAN port of the HT813 using an Ethernet Cable. 3. Insert the power adapter into the HT813 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used. 4. Power, LAN and FXS LED will be solidly lit when the HT813 is ready for use.
Figure 4: HT813 LEDs Pattern Table 4: HT813 LEDs Pattern Description LED Lights Power LED Status The Power LED lights up when the HT813 is powered on and it flashes when the HT813 is booting up. WAN LED The WAN LED lights up when the HT813 is connected to your network through the WAN port. LAN LED The LAN LED lights up when the HT813 is connected to your network through the LAN port.
CONFIGURATION GUIDE The HT813 can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT813 using PC's web browser. Obtain HT813 IP Address via Connected Analogue Phone HT813 is by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address is assigned to your HT813, you should access to the “Interactive Voice Response Menu” of your adapter via the connected phone and check its IP address mode.
02 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT813 for the new IP address to take Effect.
47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.) 86 Voice Mail Access to your voice mails messages. 99 “RESET” Press “9” to reboot the device Enter MAC address to restore factory default setting (See Error! Reference source not found.
Accessing the Web UI - Via WAN port 1. You may check your HT813 IP address using the IVR on the connected phone. Please see Obtain the HT813 IP address via the connected analogue phone 2. Open the web browser on your computer. 3. Enter the HT813’s IP address in the address bar of the browser. 4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT813.
Saving the Configuration Changes After users make changes to the configuration, pressing Update button will save but not apply the changes until Apply button is clicked. Users can instead directly press Apply button. When a reboot is required to apply changes, the web page will prompt the user to reboot by offering a reboot button on the web page. Changing Admin Level Password 1. Access your HT813 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3.
2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → New Viewer Password and enter the new viewer password. 5. Confirm the new viewer password. 6. Press Apply at the bottom of the page to save your new settings. Figure 7: Viewer Level Password Changing HTTP/HTTPS Web Port 1. Access your HT813 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4.
Configuring HT813 Through Voice Prompts As mentioned previously, The HT813 has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT813 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. • DHCP MODE Select voice menu option 01 to allow the HT813 to use DHCP.
Register a SIP Account The HT813 supports 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT813 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to FXS (same steps for FXO) web pages and set the following: a. Account Active to Yes. b. Primary SIP Server field with your SIP server IP address or FQDN. c.
Figure 9: FXS Port Settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT813 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider). HT813 User Guide Version 1.0.3.
Figure 10: Accounts Status Rebooting HT813 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. HT813 User Guide Version 1.0.3.
CALL FEATURES The HT813 supports all the traditional and advanced telephony features. Table 6: HT813 Call Features Key *02 Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). *03 Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle. *16 Enable SRTP *17 Disable SRTP *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling.
*90 *91 *92 *93 Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Delayed Call Forward.
CALL OPERATIONS Placing a Phone Call To make the outgoing calls using your HT813 1. Pick up the handset of the connected phone. 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g.
Note: No dial tone will be played between step 1 and 2 and destination ports can be specified using “*” (encoding for “:”) followed by the port number. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds.
Attended Transfer Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. 2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. 4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B.
Note: All star codes (*XX) related features mentioned above are supported by ATA default settings. If your service provider provides different feature codes, please contact them for instructions. Voice Mail VM Notification The HT813 indicates new voice mail messages using FXS LED and Stutter Tone. The FXS LED on HT813 will start blinking slowly when a new voice mail message is available on corresponding account.
VoIP-TO-PSTN Calls This function is available using the FXO port. The FXO port functions as a bridge between the Internet and PSTN. The user can remotely use a PSTN line to initiate a call. To Make a VoIP-to-PSTN Call: 1. Dial the FXO SIP account phone number to establish the VoIP session. The caller will hear the ring back tone once. Then the caller hears either a special continuous tone or a dial tone.
PSTN-TO-VoIP Calls This function is available using the FXO port. The FXO port functions as a bridge between the Internet and PSTN and enables calls to be passed from the PSTN network to VoIP. The user can make VoIP calls remotely by dialing into the FXO line port on HT813. To Make a PSTN-to-VoIP Call: 1. Make an incoming call to the PSTN line on FXO port. The phone will ring for 4 times by default (this setting is configurable on the FXO port configuration page). 2.
Route Calls TO PSTN The FXO port enables access to the PSTN network. By default, the HT813 is in VoIP mode at off-hook. “Route Call to PSTN” is configured, certain calls will be initiated from the FXO PSTN line port. If This call feature is especially useful for emergency calls or local telephone calls. To use this feature, users need to specify a special rule using the dial plan parameter located under FXS Port configuration page.
One Stage Dialing This feature is applicable for VoIP to PSTN calls. Any VoIP extension may dial directly to a local PSTN number if the one-stage dialing feature is activated. This feature is configured under the FXO Configuration page and requires SIP Server configuration and support. in the SIP Server. The special dial plan feature must be activated An outbound call will be sent directly to the assigned FXO port account, where there the HT813 will initiate a call to the local CO.
1. Phone A presses Flash (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. Phone A dials C’s number then # (or wait for 4 seconds). 3. When phone C answers the call, then A can press “Flash +3” to bring B, C in the conference. HT813 User Guide Version 1.0.3.
NAT SETTINGS If you plan to keep the HT813 within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2.
DTMF Methods The HT813 supports the following DTMF mode: • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT813 supports following voice codecs. On FXS/FXO Port pages, choose the order of your favorite codecs: • PCMU/A (or G711µ/a) • G729 A/B • G723.1 • G726 • iLBC • OPUS HT813 User Guide Version 1.0.3.
UPGRADING AND PROVISIONING The HT813 can be upgraded via FTP/FTPS/TFTP/HTTP/HTTPS by configuring the URL/IP Address for the FTP/FTPS/TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or FTP/FTPS or HTTP/HTTPS (default is HTTPS); the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT813: 1.
Upgrading via Local Directory 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT813 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT813fw.bin) 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to “weekly on day (0-6)” the auto check will be done on the day specified in this field.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
D 33 (press the “3” key twice, “D” will show on the LCD) E 333 F 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT813 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → Reset Type 5. Press Reset button (after selecting the reset type).
EXPERIENCING HT813 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
