User Guide

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GXP16XX User Guide
Version 1.0.4.88
During A Phone Call
Call Recording
During an active call, users could record the conversation to the UCM6xxx Series server and download the
record to PC and listen to it with the help of the server administrator. Please contact server administrator to
ensure the PBX feature codes for Audio Mix Record is enabled on UCM before using call recording feature.
In the process of establishing the call, when get through, press the RECORD key to start recording.
Press one more time to stop recording.
Note: Recording feature is available when using the Grandstream UCM series IP PBX appliance, or the
PBX which supports this feature, Record On/Off DTMF code can be configured from the phone’s web UI
 AccountCall Settings (for more details, refer to GXP16xx Administration Guide
http://www.grandstream.com/sites/default/files/Resources/gxp16xx_administration_guide.pdf). The record
file will be saved automatically to UCM or the supported PBX. Please contact the UCM server administrator,
or the supported PBX administrator to download the file from the server.
Call Waiting/Call Hold
• Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green.
• Resume. Resume call by pressing the blinking LINE key.
• Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key.
Call waiting tone (stutter tone) will be audible on new incoming call during the active call.
Mute
During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute
icon on the top of screen, when the call is muted.
Call Transfer
GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 supports Blind Transfer, Attended Transfer
and Auto-Attended Transfer.
• Blind Transfer.
1. During the first active call, press TRANSFER and dial the number to transfer to.
2. Press SEND key or # to complete transfer of active call.