Grandstream Networks, Inc.
Table of Content DOCUMENT PURPOSE ................................................................................................. 5 GNU GPL INFORMATION .............................................................................................. 6 CHANGE LOG ................................................................................................................ 7 Firmware Version 1.0.4.88 .............................................................................................................
Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628) .......................................... 13 Feature Highlights (GXP1630) ............................................................................................................. 13 GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Technical Specifications .................. 14 INSTALLATION ............................................................................................................ 19 Equipment Packaging ......................
Shared Call Appearance (SCA) ........................................................................................................... 36 Call Features ........................................................................................................................................ 36 GDS Surveillance Action Key Support ................................................................................................. 38 CONNECTING TO DEVICES...........................................................
Table of Tables Table 1: GXP1610/GXP1615 Technical Specifications ............................................................................... 14 Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 15 Table 3: GXP1628 Technical Specifications ................................................................................................ 16 Table 4: GXP1630 Technical Specifications ..............................................
DOCUMENT PURPOSE This user guide describes the basic concept and tasks necessary to use and configure your GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630. This document covers the topics of phone installation, making basic calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Administration Guide". GXP16XX User Guide Version 1.0.4.
GNU GPL INFORMATION GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630. Only major new features or major document updates are listed here. Firmware Version 1.0.4.88 • No major changes. Firmware Version 1.0.4.82 • Added HTTP/HTTPS Username/Password configuration on LCD menu for firmware upgrading and provisioning. Firmware Version 1.0.4.67 • No major changes. Firmware Version 1.0.4.
Firmware Version 1.0.4.17 • Added dial soft key on LCD screen. [Dial] • Added ability to displays more characters for account name on LCD display. • Added ability to hide web access mode and disable SSH from LCD menu under constraint mode. • Add support for Latvian Language. • Update Polish language. Firmware Version 1.0.4.6 • Added ability to customize the system softkey. • Added ability to hide system softkey on main screen. • Added supports of configurable User Agent field.
Firmware Version 1.0.2.6 • Enabled/Disabled Broadsoft Call Park subscribe. • Separate Firmware/Config’s upgrade via, HTTP/HTTPS username, and HTTP/HTTPS password. Firmware Version 1.0.2.4 • Ignore Alert-Info Header. • Validate Certification Chain. • Bypass Dial Plan through Call History and Directories. Firmware Version 1.0.1.14 • Backup Outbound Proxy. • Enable OPTIONS Keep Alive. • OPTIONS Keep Alive Interval. • OPTIONS Keep Alive Max Lost. Firmware Version 1.0.1.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/gxp16xx_web_gui.zip 1. Screenshot of Login Page. 2. Screenshots of Status Pages. 3. Screenshots of Accounts Pages. 4. Screenshots of Settings Pages. 5. Screenshots of Network Pages. 6. Screenshots of Maintenance Pages. 7. Screenshots of Phonebook Pages. GXP16XX User Guide Version 1.0.4.
WELCOME Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1615/GXP1620/ GXP1625/GXP1628/GXP1630. GXP16xx series is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610/GXP1615 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD; GXP1630 supports 3 lines with 3 SIP accounts, 132x64 backlit graphical LCD.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/ GXP1630 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice.
PRODUCT OVERVIEW Feature Highlights (GXP1610/GXP1615/GXP1620/GXP1625/GXP1628) • 132*48-pixel backlit graphical LCD display (GXP1610/GXP1615 don’t support backlit). • 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628 only), 3-way conference, multi-language support. • HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance.
• Perfectly compatible with Grandstream UCM Features. • Innovative UI design (easy and useable multi-language support). • Use with Grandstream UCM6xxx series IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more.
Package Content GXP1610/GXP1615 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license Compliance FCC : Part 15 (CFR 47) Class B CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.
Package Content GXP1620/GXP1625 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license Compliance FCC : Part 15 (CFR 47) Class B CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.
Physical Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset) Unit weight: 0.8kg; Package weight: 1.2kg Package Content GXP1628 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license, BLF label cards Compliance FCC : Part 15 (CFR 47) Class B CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.
Temperature and Humidity Physical Operation: 0°C to 40°C Storage: -10°C to 60°C Humidity: 10% to 90% Non-condensing Dimension: 222.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset) Unit weight: 0.8kg; Package weight: 1.
INSTALLATION Equipment Packaging Table 5: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Equipment Packaging Main Case 1 Handset 1 Phone Cord 1 5V DC Power Adaptor 1 Ethernet Cable 1 Phone Stand 1 Quick Installation Guide 1 BLF Name Cards (GXP1628/GXP1630 only) 1 Connecting Your Phone Figure 1: GXP16xx Back View (Use GXP162x as an example) GXP16XX User Guide Version 1.0.4.
Table 6: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Connectors Slots for Phone Stand Slots for the phone stand if placing the phone on a flat surface PC Port 10/100M Ethernet to connect PC on GXP1610/GXP1615/GXP1620/GXP1625, auto-sensing 10/100/1000M Ethernet to connect PC on GXP1628 and GXP1630 LAN Port 10/100M Ethernet to connect LAN on GXP1610/GXP1615/GXP1620/ GXP1625, auto-sensing 10/100/1000M Ethernet to connect LAN on GXP1628 and GXP1630, integrated PoE (GXP1615/GXP1625/GXP1628/GXP1630 only
Wall Mount Installation Figure 3: GXP16xx Wall Mount installation 1. Insert all 4 hooks into the slots. 2. Firmly slide the wall mount upward to lock it in place. To set up the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots. 2. Connect the handset and main phone case with the phone cord. 3.
Safety Compliances The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 phone complies with FCC/CE and various safety standards. The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
GETTING TO KNOW GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Idle Screen GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 screen displays differently depending on whether the phone is idle or in use (active). User can show/hide softkeys and customize the main screen softkey by assigning a multi-purpose function Figure 4: GXP16xx Idle Screen The following table describes the items displayed on the GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/ GXP1630 idle screen.
• Missed Shows up unanswered calls to this phone. The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. Softkeys in Call Screen Special Softkeys (Only for GXP1610/GXP1615/ GXP1620/GXP1625/ GXP1628/GXP1630 when integrated with UCM6xxx) • Redial Redials the last dialed number after off hook when there is existing call log. • Dial Dials the call out after off hook and entering the number.
Table 8: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 LCD Icons Registration Status. • Solid: Registered • Hollow: Unregistered Handset Status. • OFF - handset on hook • ON - handset off hook Speaker Status. • • OFF - speaker off ON - speaker on Headset Status. • OFF - headset off • ON - headset on Mute Status. • OFF - The active call is not muted • ON - The active call is muted Call Forward Status. • OFF - Call Forward feature disabled • ON - Call Forward feature enabled DND Status.
Table 9: GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Front View Definitions LINE Key Switch between line 1 and line 2. Solid Green：Calling, Talking. Flash Green：Call on hold. Flash Red：Incoming call. Softkeys The softkeys are context sensitive and will change depending on the status of the phone. Messages. Press to view messages. Phonebook. Press to view phonebook. Home. Press to go to idle screen, when stay in submenu. Page/Intercom. If the intercom number has set, call this number directly.
Headset. Press to switch between headset and handset mode in an active call. Transfer. Transfer an active call to another number. Conference. Establish 3-way conference with other 2 parties. Send. Send. Enter the digits and then press Send to dial out. Redial. Redial when there is a previously dialed call. Speaker. Press to switch between speaker and handset mode in an active call. Message Waiting Indicator Message Waiting Indicator. The LED Indicator will flash in red when there is new voice mail.
Completing Calls There are several ways to complete a call. • On hook dialing. Enter the number when the phone is on hook and then send out. 1. When the phone is in idle, enter the number to be dialed out. 2. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key. 3. The call will be dialed out. • Off hook and dial. Off hook the phone, enter the number and send out. 1. Take handset off hook; or 2.
• Via Phonebook. Dial the number from the phonebook. 1. Press Contacts button. 2. Under Contacts, enter Local Phonebook/ Broadsoft Phonebook using the navigation arrow key. 3. Select the contact you would like to call using the navigation arrow key. 4. Press SEND button to dial the selected contact. • Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key. 1. Go to phone's Web GUISettingsProgrammable Keys, configure the Line Key's Key Mode as Speed Dial.
• If digits have been entered after handset is off hook, the SEND key will works as SEND instead of REDIAL. • By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUIAccount XCall Settings. • For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature code set up already, users do not necessarily need toggle to paging mode in the call screen.
To enable Quick IP Call Mode, go to phone's Web GUISettingsCall Features, set "Use Quick IP - call mode" to "Yes". Clicking on "Save and Apply" on the bottom of Web GUI page to take the change. To make Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask. The number #xx or #x are also valid.
During A Phone Call Call Recording During an active call, users could record the conversation to the UCM6xxx Series server and download the record to PC and listen to it with the help of the server administrator. Please contact server administrator to ensure the PBX feature codes for Audio Mix Record is enabled on UCM before using call recording feature. In the process of establishing the call, when get through, press the RECORD key Press to start recording. one more time to stop recording.
• Attended Transfer. 1. During the first active call, press LINE key. The first call will be put on hold. 2. Enter the number for the second call in the new line and establish the call. 3. Press TRANSFER. 4. Press the other LINE key which is on hold to transfer the call. • Auto-Attended Transfer. 1. Set "Auto-Attended Transfer" to "Yes" under Web GUISettingsCall Features. And then click "Save and Apply" on the bottom of the page. 2. Establish one call first. 3. During the call, press TRANSFER.
• Cancel Conference. 1. If after pressing the CONF key, the user decides not to conference, press Cancel soft key or the current active LINE key (LED in solid green); 2. This will resume the 2-way conversation with the current line. • Split and Re-conference. 1. During the conference, press HOLD key. The conference call will be split and the calls will be put on hold separately with the LINE keys blinking in green; 2. Select one LINE key and press to resume the 2-way conversation; 3.
• End Conference. Users could press the EndCall softkey or simply hang up the call to terminate the conference call. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 will stay in the existed conference. Notes: The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation.
Shared Call Appearance (SCA) The GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.
Selective Anonymous Call (per Call). *67 • Dial *67 and then enter the number to dial out; • Dial out. Note: Once set, the firstly dialed call is anonymous. Call with Caller ID Enabled (per call) *82 • Off hook the phone; • Dial *82 and then enter the number to dial out. Call with Call Waiting Disable (per Call) *70 • Dial *70 and then enter the number to dial out; • Dial out. Note: Once set, the first call need not to enter call waiting as being supposed to.
Note: If the following feature codes do not work on your phone, please contact Administrator to turn on the “Enable Call Features” on phone’s Web GUI. Enable Call Features is under phone’s Web GUIAccountCall Settings tab. GDS Surveillance Action Key Support The GXP16XX can be integrated with the GDS3710 IP Video Door System. The new integration allows users to interact with the GDS3710 while in call and send OpenDoor request via Softkey to open the door remotely.
CONNECTING TO DEVICES EHS Headset The GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630 web GUISettingsAudio Control Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP1610 / GXP1615 / GXP1620 / GXP1625 / GXP1628 / GXP1630.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Please follow the instructions below to reset the phone: Restore to Factory Default via LCD Menu 1.
EXPERIENCING THE GXP1610/GXP1615/GXP1620/GXP1625/GXP1628/GXP1630 Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.
FCC Notices: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notes FCC: Ce dispositif est conforme à la partie 15 des directives FCC.
