Grandstream Networks, Inc.
COPYRIGHT ©2017 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION HT801/HT802 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.
Table of Content DOCUMENT PURPOSE ................................................................................................. 6 CHANGE LOG ................................................................................................................ 7 Firmware Version 1.0.5.11 ..................................................................................................................... 7 Firmware Version 1.0.3.7 .................................................................................
Changing User Level Password ................................................................................................... 20 Changing Viewer Password.......................................................................................................... 21 Changing HTTP Web Port ............................................................................................................ 21 NAT Settings ..................................................................................................
Table of Tables Table 1: HT801/HT802 Features at a Glance ............................................................................................. 10 Table 2: HT801/HT802 FXS Analog Telephone Adapter Technical Specifications ..................................... 11 Table 3: Definition of the HT801/HT802 Connectors .................................................................................. 14 Table 4: HT801/HT802 LEDs Pattern Description ...........................................................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT801/HT802. And it covers the topic of connecting and configuring the HT801/HT802, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT801/HT802 User Guide”. This guide covers following topics: • Product overview. • Getting started. • Configuration guide. • Call features. • Call operations. • Upgrading and provisioning.
CHANGE LOG This section documents significant changes from previous versions of user guide for HT801/HT802. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.5.11 • Changed default "Upgrade Via" from HTTP to HTTPS. [Upgrade Protocol] [UPGRADE PROTOCOL] • Added support for 3 level access through RADIUS authorization (Admin, User and viewer). Firmware Version 1.0.3.7 • No major changes.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/ht80X_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of FXS Port 1 Page 6. Screenshots of FXS Port 2 Page Page | 8 HT801/HT802 User Guide Version 1.0.5.
WELCOME The HT801/HT802 analog telephone adaptors provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT801/HT802 are an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. The Grandstream handy tones HT801/HT802 are new additions to the popular handy tone ATA product family.
PRODUCT OVERVIEW The HT801 is a one-port analog telephone adapter (ATA) while the HT802 is a 2-port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
HT802 Technical Specifications The following table resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the HT801/HT802. Table 2: HT801/HT802 FXS Analog Telephone Adapter Technical Specifications Interfaces HT801 HT802 Telephone Interfaces One (1) RJ11 FXS port Two (2) RJ11 FXS ports. Network Interface One (1) 10/100Mbps auto-sensing Ethernet port (RJ45).
Physical HT801 HT802 Universal Power Input: 100-240VAC, 50-60Hz. Supply Output: 5.0VDC/1.0A. Operational: 32o – 104oF or 0º – 40ºC. Environmental Storage: 14o – 140oF or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and • 100mm x 100mm x 29.5mm • 100mm x 100mm x 29.5mm Weight • 102g • 114g (without package). Compliance HT801 FCC Part15B Compliance EN55032, EN61000-3-2, EN60950-1, HT802 AS/NZS AS/NZS60950.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance with the HT801/HT802.
HT801/HT802 Ports Description The following figure describes the different ports on the back panel of the HT801. Internet Micro USB Phone Port Power DC (RJ-11 FXS Port) Figure 3: HT801 Back Panel The following figure describes the different ports on the back panel of the HT802. Figure 4: HT802 Back Panel Table 3: Definition of the HT801/HT802 Connectors Phone for HT801 Used to connect the analog phones / fax machines to the phone adapter Phone 1 & 2 for HT802 using an RJ-11 telephone cable.
Connecting HT801/HT802 The HT801 and HT802 are designed for easy configuration and easy installation, to connect your HT801 or HT802, please follow the steps above: 1. Insert a standard RJ11 telephone cable into the p hone port and connect the other end of the telephone cable to a standard touch-tone analog telephone. 2. Insert the Ethernet cable into the internet or LAN port of the HT801/ht802 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3.
Table 4: HT801/HT802 LEDs Pattern Description LED Lights Power LED Status The Power LED lights up when the HT801/HT802 is powered on and it flashes when the HT801/HT802 is booting up. Internet LED The Ethernet LED lights up when the HT801/HT802 is connected to your network through the Ethernet port and it flashes when there is data being sent or received.
CONFIGURATION GUIDE The HT801/HT802 can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT801/HT802 using PC's web browser. Obtain HT801/HT802 IP Address via Connected Analogue Phone HT801/HT802 is by default configured to obtain the IP address from DHCP server where the unit is located.
03 “Subnet “ + IP address Same as menu 02 04 “Gateway “ + IP address Same as menu 02 05 “DNS Server “ + IP Same as menu 02 address Press “9” to move to the next selection in the list: 07 10 13 14 Preferred Vocoder • PCM U / PCM A • iLBC • G-726 • G-723 • G-729 • OPUS “MAC Address” Announces the Mac address of the unit. Firmware Server IP Announces current Firmware Server IP address. Address Enter 12-digit new IP address.
Five success tips when using the voice prompt ▪ “*” shifts down to the next menu option and “#” returns to the main menu. ▪ “9” functions as the ENTER key in many cases to confirm or toggle an option. ▪ All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed).
Web UI Access Level Management There are two default passwords for the login page: User Level Password Web Pages Allowed End User Level 123 Only Status and Basic Settings Administrator Level admin All pages Viewer Level viewer Only checking, Not allowed to modify content. The password is case sensitive with maximum length of 25 characters. When changing any settings, always submit them by pressing the Update or Apply button on the bottom of the page.
3. Press Login to access your settings and navigate to Basic Settings > End User Password. 4. Enter the new user password. 5. Confirm the new end-user password. 6. Press Apply at the bottom of the page to save your new settings. Figure 8: User Level Password Changing Viewer Password 1. Access your HT801/HT802 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4.
Figure 10: Web HTTP Port NAT Settings If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2.
Preferred Vocoder (Codec) The HT801/HT802 supports following voice codecs. On FXS ports pages, choose the order of your favorite codecs: • PCMU/A (or G711µ/a) • G729 A/B • G723.1 • G726 • iLBC • OPUS Configuring the HT801/HT802 Through Voice Prompts As mentioned previously, The HT801/HT802 has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT801/HT802 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu.
Register a SIP Account The HT801 supports 1 FXS port which can be configured with 1 SIP account, while HT802 supports 2 FXS ports which can be configured with 2 SIP accounts. Please refer to the following steps to register your accounts via web user interface. 1. Access your HT801/HT802 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin) and press Login to access your settings. 3. Go to FXS Port (1 or 2) pages. 4. In FXS Port tab, set the following: a.
Figure 11: SIP Accounts Settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT801/HT802 web interface under Status > Port Status > Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider). P a g e | 25 HT801/HT802 User Guide Version 1.0.
Figure 12: Account Status Rebooting the HT801/HT802 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. P a g e | 26 HT801/HT802 User Guide Version 1.0.5.
CALL FEATURES The HT801/HT802 support all the traditional and advanced telephony features. Table 6: HT801/HT802 Call Features Key *02 *03 Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle. *16 Enable SRTP . *17 Disable SRTP. *30 Block Caller ID (for all subsequent calls). *31 Send Caller ID (for all subsequent calls). *47 Direct IP Calling.
*73 Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”, wait for dial tone, then hang up. *74 Enable Paging Call: Dial “*74” and then the destination phone number you want to page. *78 Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. *79 Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. *87 Blind Transfer. *90 *91 *92 *93 Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”.
CALL OPERATIONS Placing a phone call To make the outgoing calls using your HT801/HT802: 1. Pick up the handset of the connected phone; 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds; 2. Dial an outside number (e.g.
Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified; b) If the target IP address/port is 192.168.1.
1. On the phone A presses FLASH to hear the dial tone. 2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. 4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT801/HT802 will ring back user A to remind A that B is still on the call.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
C 2222 D 33 (press the “3” key twice, “D” will show on the LCD) E 333 F 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”. P a g e | 33 HT801/HT802 User Guide Version 1.0.5.
EXPERIENCING HT801/HT802 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
