Grandstream Networks, Inc.
Table of Contents Revision History 3 GRP260X and RingCentral Software Versions 3 Overview 4 Features Supported by GRP260X Series 4 Configuration – RingCentral Web Portal 5 Add a RingCentral MVP User 5 Add a GRP260X Device 5 Get SIP Settings for Manual Provisioning 5 Manual Provison GRP260X via Web Interface 6 Unlock and Reset GRP260X 7 Perform a Factory Reset via LCD 7 Log in GRP260X Web UI 7 Firmware Upgrade 11 2
Revision History Version 1.0 Date 02/17/2023 Author Cindy Li Change Created document GRP260X and RingCentral Software Versions Equipment Grandstream (Device Under Test) GRP260X RingCentral MVP Software Version 1.0.3.
Overview This document outlines the configuration best practices for Grandstream GRP260X as a BYOD generic SIP phone on RingCentral MVP platform. tekVizion has validated SIP interoperbility of Grandstream GRP260X with RingCentral. Customers are advised to check Grandstream website for GRP260X documentation. Here is the link to GRP260X Administration Guide. Features Supported by GRP260X Series Below are telephony features on Grandstream GRP260X that have been validated on RingCentral MVP.
Configuration – RingCentral Web Portal This section describes the configuration needed on RingCentral MVP portal for Granstream GRP260X manual provision. A valid RingCentral administrator account is required to accomplish these tasks. Add a RingCentral MVP User RingCentral MVP users are created in order to log in RingCentral clients on desktop or mobile, it can also be assigned to SIP devices.
Figure 1 : SIP Settings in RingCentral Portal Note on Paging: Currently GRP260X is not supported by RingCentral to receive paging as a user phone. In order for GRP260X to receive paging, users need to create a paging device on RingCentral admin portal under Phone System à Phones & Devices à Paging Devices. Then use the provided SIP information to register GRP260x.
Unlock and Reset GRP260X 1. Please ensure that your GRP260X device is unlocked: If your phone / device was purchased from a previous service provider, please ensure that it is unlocked before it can be registered / provisioned. If you need help, please contact your previous service provider. 2. Factory reset the phone: By doing a factory reset, any previous settings / configurations that could possibly conflict with the manual provisioning settings will be removed. Perform a Factory Reset via LCD 1.
Figure 3 : Login details - (Cont.) • • Navigate to Accounts à Accounts à Account 1 Under Account 1 à General Settings, ensure below parameters are set. 1. Account Active: Check 2. Account Name: Enter Account Name of your choice. Here, Grandstream Two is used 3. SIP Server: sip.ringcentral.com:5060 4. Outbound Proxy: sip10.ringcentral.com:5096 5. SIP User ID: RingCentral Phone Number 6. SIP Authentication ID: Provide the SIP Authentication ID 7.
Figure 4 : General Settings Figure 5 : General Settings (Cont.) • Under Account 1 à SIP Settings, ensure below parameters are set. 1. SIP Registration: Checked 2. SIP Transport: TLS/TCP 3. SIP URI Scheme When Using TLS: sip 4.
Figure 6 : SIP Settings – (Cont.) • Under Account 1 à Codec Settings, ensure below parameters are set. 1. SRTP Mode: Enabled and Forced 2. SRTP Key Length: AES 128&256 bit 3. Click Save and Apply Figure 7 : Codec Settings • Under Account 1 à Feature Codes, ensure below parameters are set. 1. Enable Local Call Features: Unchecked 2.
Figure 8 : Feature Codes After the above configuration steps, navigate to Status -> Account Status to check the account registration status. Figure 9 : Account Status Firmware Upgrade This section describes the GRP260X firmware upgrade process. The firmware version passed RingCentral/tekVizion certification is 1.0.3.70. But any maintenance releases should work with RingCentral MVP. Users are recommended to upgrade to the latest firmware.
Figure 10 : Firmware Upgrade 12
