User's Manual
Firmware Version 1.0.0.5 
UCM6510 IP PBX User Manual 
Page 3 of 192 
VOIP TRUNKS ......................................................................................... 82 
VOIP TRUNK CONFIGURATION ........................................................................................................ 82 
DIRECT OUTWARD DIALING (DOD) VIA VOIP TRUNKS ................................................................. 89 
CALL ROUTES ........................................................................................ 91 
OUTBOUND ROUTES ........................................................................................................................ 91 
INBOUND ROUTES ............................................................................................................................ 93 
INBOUND RULE CONFIGURATIONS ......................................................................................... 94 
BLACKLIST CONFIGURATIONS ................................................................................................. 96 
CONFERENCE BRIDGE .......................................................................... 98 
CONFERENCE BRIDGE CONFIGURATIONS ............................................................................ 98 
JOIN A CONFERENCE CALL .................................................................................................... 100 
INVITE OTHER PARTIES TO JOIN CONFERENCE ................................................................. 100 
DURING THE CONFERENCE ................................................................................................... 101 
RECORD CONFERENCE .......................................................................................................... 102 
IVR ......................................................................................................... 104 
CONFIGURE IVR .............................................................................................................................. 104 
CREATE IVR PROMPT ..................................................................................................................... 106 
RECORD NEW IVR PROMPT ................................................................................................... 106 
UPLOAD IVR PROMPT.............................................................................................................. 107 
LANGUAGE SETTINGS FOR VOICE PROMPT .................................... 108 
DOWNLOAD AND INSTALL VOICE PROMPT PACKAGE ............................................................... 108 
CUSTOMIZE AND UPLOAD VOICE PROMPT PACKAGE ................................................................111 
VOICEMAIL ............................................................................................ 112 
CONFIGURE VOICEMAIL ................................................................................................................. 112 
VOICEMAIL EMAIL SETTINGS ......................................................................................................... 113 
CONFIGURE VOICEMAIL GROUP................................................................................................... 114 
RING GROUP ......................................................................................... 116 
CONFIGURE RING GROUP ............................................................................................................. 116 
PAGING AND INTERCOM GROUP ....................................................... 118 
CONFIGURE PAGING/INTERCOM GROUP .................................................................................... 118 
CALL QUEUE ........................................................................................ 120 
CONFIGURE CALL QUEUE .............................................................................................................. 120 










