User's Manual

Firmware Version 1.0.0.5
UCM6510 IP PBX User Manual
Page 16 of 192
Mounting
Rack mount and Desktop
Additional Features
Multi-language Support
English, Simplified Chinese, Traditional Chinese, Spanish, French,
Portuguese, German, Russian, Italian, Polish, Czech for web GUI;
Customizable IVR/extension to support English, Chinese, British
English, German, Spanish, Greeks, French, Italian, Dutch, Polish,
Portuguese, Russian, Swedish, Turkish, Hebrew and Arabic
Caller ID
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT Japan
Polarity Reversal/ Wink
Yes, with enable/disable option upon call establishment and termination
Call Center
Multiple configurable call queues, automatic call distribution (ACD)
based on agent skills/availability busy level, in-queue announcement
Customizable Auto Attendant
Up to 5 layers of IVR (Interactive Voice Response)
Concurrent Calls
Up to 200 calls
Conference Bridges
Up to 5 bridges, up to 32 seats
Call Features
Call park, call forward, call transfer, DND, DISA, DOD, ring group,
pickup group, blacklist, paging/intercom and etc
Defense
Fail2ban, Alert events, Data sync (automatically export previous day's
data), Cleaner (periodically delete user data)
Compliance
 FCC: Part 15 (CFR 47) Class B, Part 68
 CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1, TBR21, RoHS
 TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS
60950, AS/ACIF S002
 ITU-T K.21 (Basic Level)
 UL 60950 (power adapter)
 T1: TIA-968-B Section 5.2.4
 E1: TBR12/TBR13
 E1: AS/ACIF S016