User's Manual Part 2

Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 215 of 320
Figure 128: Agent Login Settings
For example, if the call queue extension is 6500, Agent Login Extension Postfix is * and Agent Logout
Extension Postfix is **, users could dial 6500* to login to the call queue as dynamic agent and dial
6500** to logout from the call queue. Dynamic agent doesn't need to be listed as static agent and can
log in/log out at any time.
 Call queue feature code "Agent Pause" and "Agent Unpause" can be configured under Web
GUI->PBX->Internal Options->Feature Codes. The default feature code is *83 for "Agent Pause"
and *84 for "Agent Unpause".
 Queue recordings are shown on the Call Queue page. Click on
to download the recording file
in .wav format; click on
to delete the recording file. To delete multiple recording files by one click,
select several recording files to be deleted and click on “Delete Selected Recording Files” or click on
“Delete All Recording Files” to delete all recording files.