User's Manual Part 2

Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 190 of 320
IVR
CONFIGUREIVR
IVR configurations can be accessed under the UCM6200 Web GUI->PBX->Call Features->IVR. Users
could create, edit, view and delete an IVR.
 Click on "Create New IVR" to add a new IVR.
 Click on
to edit the IVR configuration.
 Click on
to delete the IVR.
Table 61: IVR Configuration Parameters
Basic Settings
Name
Configure the name of the IVR. Letters, digits, _ and - are allowed.
Extension
Enter the extension number for users to access the IVR.
DID Destination
This option shows up only when "By DID" is selected. This controls the
destination that can be reached by the external caller via the inbound
route. The DID destination are:
 Extension
 Conference
 Call Queue
 Ring Group
 Paging/Intercom Groups
 Voicemail Groups
 Fax Extension
 Dial By Name
 All
Dial Trunk
If enabled, all callers to the IVR is allowed to use trunk. The permission
must be configured for the users to use the trunk first. The default setting
is "No".
Permission
Assign permission level for outbound calls if "Dial Trunk" is enabled. The
available permissions are "Internal", "Local", "National" and
"International" from the lowest level to the highest level. The default
setting is "Internal". If the user tries to dial outbound calls after dialing into
the IVR, the UCM6200 will compared the IVR's permission level with the
outbound route's privilege level. If the IVR's permission level is higher
than (or equal to) the outbound route's privilege level, the call will be