Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor HT502 User Manual Firmware Version 1.0.0.77 www.grandstream.com support@grandstream.
TABLE OF CONTENTS HT502 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES................................................................................................................................. 4 WARRANTY..................................................................................................................................................
TABLE OF FIGURES HT502 USER MANUAL FIGURE 1: CONNECTING THE HT502 ............................................................................................................... 5 FIGURE 2: CONFIGURING THE HT502 .............................................................................................................. 6 FIGURE 3: SCREENSHOT OF CONFIGURATION LOG IN PAGE ............................................................................ 16 FIGURE 4: SCREENSHOT OF SAVE CONFIGURATION PAGE .........
WELCOME Thank you for purchasing Grandstream’s HT502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts.
CONFIGURE YOUR HT502 Configuring your HT502 and connecting the unit to the VoIP network is very simple. The HT502 is easy to configure using the embedded GUI pages and the following five (5) steps outlined below. Examples of the GUI Interfaces can be downloaded from: http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar. Before you begin, please verify the contents of the HT502 package. Equipment Packaging Unpack and check all accessories.
TABLE 2: DEFINITIONS OF THE HT502 LEDS Power LED WAN LED LAN LED PHONE1 / LED PHONE2 Indicates Power. Remains ON when Power is connected and turned ON. Indicates LAN (or WAN) port activity. Indicates PC (or LAN) port activity. Indicate status of the respective FXS Ports-PHONE1 / PHONE2 on the back panel Busy – ON (Solid Green) Available – OFF Slow blinking FXS LEDs indicates voicemail for that port. NOTE: All LEDs display green when ON.
PRODUCT OVERVIEW The HT502 is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP.
TABLE3: HT502 TECHNICAL SPECIFICATIONS Telephone Interfaces 2 FXS ports, 2 SIP accounts Network Interface Two (2) 10M/100 Mbps, RJ-45 LED Indicators Power, WAN, LAN, PHONE1 and PHONE2 Reset Button Factory Reset button. Voice over Packet Capabilities Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.
BASIC OPERATIONS Learning the Voice Prompts HT502 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.
(See Restore Factory Default Setting section) “Invalid Entry” Automatically returns to main menu Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” returns to the main menu 3. “9” functions as the ENTER key in many cases to confirm an option 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.
Destination ports can be specified using “*” (encoding for “:”) followed by the port number. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.
Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller C’s number followed by # (or wait for 4 seconds). 3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B.
CALL FEATURES The HT502 supports all the traditional and advanced telephony features. TABLE 6: HT502 CALL FEATURE DEFINITIONS Key *30 *31 *47 *50 *51 *67 *82 *69 *70 *71 *72 *73 *74 *78 *79 *87 *90 *91 *92 *93 Flash/Hook # Call Features Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12.
CONFIGURATION GUIDE Configuring the HT502 Via Voice Prompts DHCP MODE Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server.
Configuring the HT502 Using The Web Browser HT502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT502 through a web browser such as Microsoft’s IE and AOL’s Netscape. ACCESS THE WEB CONFIGURATION MENU The HT502 HTML configuration menu can be accessed via LAN or WAN port: From the LAN port: 1. 2. 3. 4. 5. Directly connect a computer to the LAN port.
End User Configuration Once the HTTP request is sent from a web browser, the user will see a log in screen. There are two default passwords for the login page: User Level: Password: Web pages allowed: End User Level 123 Only Status and Basic Settings Administrator Level admin Browse all pages Only an administrator can access the “ADVANCED SETTINGS” configuration page.
DTMF METHODS DTMF Settings are in Profile pages. • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Enable one or more DTMF methods based on your PBX system. PREFERRED VOCODER (CODEC) The HT502 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) • G729 A/B/E • G723 • G726 (16/24/32/40) • iLBC Grandstream Networks, Inc. HT-502 User Manual Firmware 1.0.0.
TABLE 7: HT502 DEVICE STATUS PAGE DEFINITIONS MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. LAN and WAN Mac addresses will appear in this place. The LAN MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device. WAN IP Address This field shows WAN IP address of HT502. Product Model This field contains the product model info.
TABLE 8: HT502 BASIC CONFIGURATION SETTINGS DEFINITIONS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the HT502: DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.
NAT Maximum Ports The number of ports that can be managed while in NAT router mode. Range: 0 – 4096, default is 1024. Typically one port per connection. NAT TCP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed. Range: 0 - 3600 NAT UDP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed.
Advanced User Configuration Log in to the advanced user configuration page the same way as for the basic configuration page. password is case sensitive and the factory default password for Advanced User is “admin”. The Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. HT502 each FXS SIP account has its own configuration page.
Config File Postfix Default is blank. End user should keep it blank. Allow DHCP Option 66 If set to “Yes”, configuration and upgrade server information can be obtained using DHCP to override server option 66 from DHCP server located in customer’s environment. Automatic Upgrade Choose “Yes” to enable automatic upgrade and provisioning. In “Check for new firmware every” field, enter the number of days to enable HT502 to check the server for firmware upgrade or configuration in the defined period of days.
Syslog Level Select the HT502 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
DNS Mode One from the 3 modes are available for “DNS Mode” configuration: -A Record (for resolving IP Address of target according to domain name) -SRV (DNS SRV resource records indicates how to find services for various protocols) -NAPTR/SRV (Naming Authority Pointer according to RFC 2915) One mode can be chosen for the client to look up server. The default value is “A Record” User ID is Phone Number If the HT502 has an assigned PSTN telephone number, this field should be set to “Yes”.
corresponding SIP address. Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Use NAT IP Distinctive Ring Tone NAT IP address used in SIP/SDP message. Default is blank. Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is configured, then the device will ONLY uses this ring tone when the incoming call is from the Caller ID. System Ring Tone is used for all other calls.
before dialing. 3. Default: Outgoing - {x+} Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x.
Subscribe for MWI Send Anonymous Anonymous Call Rejection Special Feature Session Expiration Min-SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Preferred Vocoder G723 Rate iLBC Frame Size iLBC Payload type G726-16 Payload type G726 - 24 Payload type G726 - 32 Payload type G726 - 40 Payload type G729E payload type VAD Symmetric RTP Fax Mode Grandstream Networks, Inc. Default is No.
Fax Tone Detection Mode Jitter Buffer Type Jitter Buffer Length SRTP Mode SLIC Setting Caller ID Scheme Polarity Reversal Loop Current Disconnect Loop Current Disconnect Duration Hook Flash Timing On Hook Timing Gain Default is Callee. This decides whether Caller or Callee sends out the re-INVITE for T.38 or Fax Pass Through. Select either Fixed or Adaptive based on network conditions. Select Low, Medium or High based on network conditions.
Figure 4: Screenshot of Save Configuration Page Rebooting the HT502 from Remote Remotely reboot the HT502 by clicking the “Reboot” button at the bottom of the configuration page. When finished, re-login to the HT502 after waiting for about 30 seconds. Configuration through a Central Server Grandstream HT502, can be automatically configured from a central provisioning system.
SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP or HTTP, respectively. “Firmware Server Path” needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g.
Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. A configuration parameter is associated with each particular field in the web configuration page.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. There are two ways to reset the device. Reset Via the Reset Button 1.
