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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN

Configuring Grandstream IP Phones

on Quadro LAN

Revision Revised By Date

Split form Configuring Tested IP

Phones on Quadro LAN document

Sona Grigoryan 26-09-2007

Quadro variants:

Filename:

Version:

Template: NEWsupportTemplate.dot

Last saved: 9/27/2007 6:08:00 PM by Liana Badalyan

Revision: 1.0

Abstract: This document describes the steps required for Auto-

configuration of the Grandstream IP phones on Quadro LAN.

Please Note: This document contains confidential and proprietary information owned by Epygi Technologies Ltd. Any copying, use or disclosure of

the document or the information contained herein without the written permission of Epygi Technologies Ltd. is strictly prohibited.

Summary of content (12 pages)

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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Configuring Grandstream IP Phones on Quadro LAN Revision Revised By Date Split form Configuring Tested IP Phones on Quadro LAN document Sona Grigoryan 26-09-2007 Quadro variants: Filename: Version: Template: NEWsupportTemplate.dot Last saved: 9/27/2007 6:08:00 PM by Liana Badalyan Revision: 1.0 Abstract: This document describes the steps required for Autoconfiguration of the Grandstream IP phones on Quadro LAN.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Table of Contents 1 Introduction ........................................................................... 4 2 Requirements and Preparations.............................................. 4 3 Auto-Configuration on Grandstream IP Phones ...................... 5 4 Completing Grandstream IP Phones Configuration ................. 7 4.1 Grandstream BT100/200................................................................. 8 4.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Document Revision History Revision Date Revision Valid for SW Valid for models 1.0 27-09-07 Initial version 4.1.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 1 Introduction Quadro IP PBXs provide the option of using SIP phones along with standard analogue phones. IP phones are connected to the Quadro LAN interface via Ethernet and serve as additional extensions similar to onboard FXS extensions (see Figure 1). This document describes how to configure the Grandstream SIP phones connected to the Quadro LAN using Auto-configuration option of the Quadro. Started with Quadro software 3.1.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 3 Auto-Configuration on Grandstream IP Phones The following step-by-step instructions describe how to configure an IP line to allow Grandstream SIP phones to be auto-configured. 1. Log into the Quadro as an administrator. 2. Open the TelephonyÆLine SettingsÆIP Line Settings page (see Figure 2). Figure 2-Line Settings page 3.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Figure 3- Attaching an IP line to an extension 4. On the IP Line Settings page (see Figure 4), select the SIP phone radio button to activate the line. 5. Select the model of the SIP phone from the Phone Model drop-down list.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Figure 4-Configuring an IP line 4 Completing Grandstream IP Phones Configuration To complete Grandstream IP phone configuration using Auto-configuration option, reset the phone to factory default settings. Please see the instructions below that describe how to restore the default configuration on the Grandstream SIP phones.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 4.1 Grandstream BT100/200 To complete the automatic configuration on Grandstream BT100/200, reset the phone to factory default settings as detailed below: 1. Press the Menu button on the phone for Key Pad Menu options. 2. Press the Up or Down button to see Reset. 3. Just after the rESEt” is seen on the phone LCD, enter the MAC address of the phone using the key pad (It is a 12 digits HEX number located on the bottom of the unit). 4.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 4.2 Grandstream GXP2000 To complete the automatic configuration on Grandstream GXP2000, reset the phone to factory default settings as detailed below: 1. Press the OK key to bring up the key pad configuration UI menu, select the Config, 2. Press the OK key to enter the submenu and select Factory Reset. 3. Key in the MAC address printed on the bottom of the sticker (see the Please Note: above). 4.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 6 Troubleshooting The IP phone fails to reboot/restart Some IP phones may fail to reboot when the reboot is initiated from the phone’s LCD-based interface. The only way to recover the phone from the permanent reboot is to unplug the power cable from the base unit of the phone and plug it in again.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN Figure 6- SIP Phone uses dedicated DHCP server Please note: If your company’s LAN configuration is similar to the one shown in Figure 6 make sure the DHCP server is disabled on the Quadro LAN. If it is not, unpredictable network behaviour may occur. 7.1 Configuration Changes to a DHCP Server The steps below describe how to correctly configure the DHCP server.
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Epygi Technologies Configuring Grandstream IP Phones on Quadro LAN 8 References • • • Quadro Manual-II: Administrator’s Guide for the corresponding release. Quadro Features on Epygi Tested IP Phones List. IP Phones and IP Lines Configuration Guide.