user manual
Grandstream Networks, Inc.  GXP21xx User Manual  Page 1 of 41  
                   Firmware version: 1.0.1.66          Last Updated: 05/2011 
TABLE OF CONTENTS 
GXP21XX USER MANUAL 
WELCOME .......................................................................................................................................................... 3
INSTALLATION ................................................................................................................................................. 4 
EQUIPMENT PACKAGING ...................................................................................................................................... 4 
CONNECTING YOUR PHONE .................................................................................................................................. 4 
GXP2120/2110 EXTENSION UNIT ......................................................................................................................... 4 
SAFETY COMPLIANCES ......................................................................................................................................... 6 
WARRANTY ......................................................................................................................................................... 6 
PRODUCT OVERVIEW ..................................................................................................................................... 7 
USING THE GXP21XX SIP ENTERPRISE PHONE ....................................................................................... 11 
GETTING FAMILIAR WITH THE LCD .................................................................................................................... 11 
MAKING PHONE CALLS ...................................................................................................................................... 13 
ANSWERING PHONE CALLS ................................................................................................................................ 16 
PHONE FUNCTIONS DURING A PHONE CALL ........................................................................................................ 17 
CALL FEATURES ................................................................................................................................................ 19 
CUSTOMIZED LCD SCREEN & XML ................................................................................................................... 19 
CONFIGURATION GUIDE ................................................................................................................................ 20 
CONFIGURATION VIA KEYPAD............................................................................................................................ 20 
CONFIGURATION VIA WEB BROWSER ................................................................................................................ 23 
SAVING THE CONFIGURATION CHANGES ............................................................................................................. 38 
REBOOTING THE PHONE REMOTELY.................................................................................................................... 38 
SOFTWARE UPGRADE & CUSTOMIZATION ............................................................................................. 39 
FIRMWARE UPGRADE THROUGH TFTP/HTTP ..................................................................................................... 39 
CONFIGURATION FILE DOWNLOAD ..................................................................................................................... 40 
RESTORE FACTORY DEFAULT SETTING .................................................................................................. 41 
TABLE OF FIGURES 
GXP21XX USER MANUAL 
Figure 1: Connecting the GXP2120/2110 and the GXP Extension Board ..................................... 5
Figure 2:  Keypad GUI Flow ....................................................................................................... 21 
TABLE OF TABLES 
GXP2120 USER MANUAL 
Table 1: Equipment Packaging ................................................................................................... 4
Table 2: GXP21xx Connectors .................................................................................................... 4 
Table 3: GXP21xx Product Models ............................................................................................. 7 
Table 4:  GXP21xx Comparison Guide ........................................................................................ 7 
Table 5: GXP21xx Key Features in a Glance .............................................................................. 8 
Table 6: GXP21xx Hardware Specifications ................................................................................ 8 
Table 7: GXP21xx Technical Specifications ................................................................................ 9 
Table 8: LCD Buttons ............................................................................................................... 11 










