Grandstream Networks, Inc. Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance GXW410x User Manual Firmware Version 1.3.1.6 www.grandstream.com support@grandstream.
TABLE OF CONTENTS GXW410X USER MANUAL WELCOME .................................................................................................................................................5 Gateway GXW410x Overview................................................................................................................................5 Safety Compliances.................................................................................................................................................
TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1: DIAGRAM OF GXW410X BACK PANEL................................................................................6 FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL..........................................................................7 FIGURE 7: SCREENSHOT OF VIDEO SURVEILLANCE* ....................................................................30 APPLICATION ONE: GXW CONNECTED WITH AN IPPBX OR SIP SERVER....................................
GUI INTERFACES GXW410X USER MANUAL http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip 1. 2. 3. 4. 5. 6. SCREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF CHANNELS CONFIGURATION PAGE SCREENSHOT OF FXO LINES CONFIGURATION PAGE SCREENSHOT OF PROFILE 1 CONFIGURATION PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE GXW410x User Manual Firmware Version 1.3.1.6 www.grandstream.com support@grandstream.
WELCOME Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x gateway supports popular voice codecs and is designed for full SIP compatibility and interoperability with party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. PACKAGING Unpack and check all accessories. Equipment included in the package: 1) One GXW410x Unit 2) One universal power adapter 3) One Ethernet cable CONNECTING THE GXW410X FIGURE 1: DIAGRAM OF GXW410X BACK PANEL TABLE 1: DEFINITIONS OF THE GXW CONNECTORS LAN (or PC) Connect your PC to this port.
FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL Power LED Indicates Power. Remains ON when Power is connected and unit is turned ON. Ready LED Remains ON after bootup. LAN LED Indicates LAN (or WAN) port activity PC LED Indicates PC (or LAN) port activity Video LED Remains solid green on bootup. If Video IN terminal is connected, indicates video activity.
APPLICATION DESCRIPTION A. IP PBX / SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series gateway. In this environment, the SIP server handles SIP registration and call control and the GXW410x processes media conversion between IP and PSTN calls. There are 2 ways to configure GXW410x when using it with a SIP Server: 1. With SIP accounts configured on Channels page.
B. FXS Gateway with GXW410x [No SIP Server required] Alternatively, the GXW410x gateway can be used without a SIP Server. It can be used in conjunction with an FXS Gateway (Ex. GXW400x) and calls can still be originated from the IP network and terminated on the PSTN network and vice versa. All you need to make sure is that both gateways are able to locate each other (i.e. they should be on the same LAN or have public IP addresses).
FXS AND FXO GATEWAY CONFIGURATION EXAMPLE GXW400X GATEWAY GXW410X GATEWAY Profile 1 Advanced Settings SIP Server Set it to IP Address of GXW410x STUN Server Blank Use Random Port No SIP Registration No Outgoing Call without Registration Yes NAT traversal – No Advanced Settings FXO lines STUN Server Blank Wait for Dial Tone Y or N (whichever works for your PSTN Service Provider) Stage Method 1 Unconditional Call Forward to VOIP: ch18:444; @ch18:p1; ch18:5060++; Channels 18 5060
FEATURES The GXW410x is a next generation IP voice and video gateway that features full interoperability with leading IPPBXs, Softswitches and SIP platforms. The GXW410x series gateways offer superb voice and video quality, traditional telephony functionality, simple configuration, featurerich functionality and an additional video port that enables the gateway to act as a video surveillance gateway.
TABLE 3: GXW410X SOFTWARE FEATURES GXW410x FX0 Analog Gateway Series IP settings GXW4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Roundrobin port scheduling to ensure available lines to access PSTN networks Telephone Interface FXO, RJ11 Network Interface Two (2) 10/100 Mbps, RJ45 LED Indicators Power, Video, and Line LEDs On/Off Switch Yes Voice over Packet Capabilities G.
CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW410x gateways have an embedded Web server that will allow a user to configure the IP phone through any web browser. Examples of GUI interfaces can be downloaded @ http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip ACCESSING THE WEB CONFIGURATION MENU 1. Navigate your browser to: http://www.grandstream.com/DOWNLOAD/IPQuery/IPQuery.zip 2. Run the Grandstream IPQuery tool, that you just downloaded. 3.
After login, the following page is the Basic Configuration page, explained in detail in Table 6: Web Login Definition. TABLE 6: WEB LOGIN DEFINITIONS (BASIC SETTINGS PAGE) Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizable web port. Enduser Password This contains the password to access the Enduser Web Configuration Menu (Status and Basic Settings).
Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time. The “Automatic Daylight Saving Time Rule” shall have the following syntax: starttime;endtime;saving Both starttime and endtime have the same syntax: Month ,day ,weekday ,hour ,minute month: 1,2,3,..,12 (for Jan, Feb, .., Dec) day: [+|]1,2,3,..,31 weekday: 1, 2, 3, ..
FXO Line Connected This field will give the status of each physical FXO Line connected to the Gateway. It will update the status regularly. Yes Connected and Idle Busy Connected and Busy No Not connected Additionally it will also provide real time Caller ID information of Incoming as well as Outgoing calls. PPPoE Link Up This field shows whether the PPPoE connection is running if connected to DSL modem. Detected NAT Type This field shows what kind NAT the GXW410x is connected to via its WAN port.
ADVANCED USER SETTINGS ADVANCED USER CONFIGURATION The enduser needs to login to the advanced user configuration page the same way as for the basic configuration page. Advanced User configuration includes the enduser configuration and advanced configurations including: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password Administrator password.
STUN Server IP address or Domain name of the STUN (Simple Traversal of UDP through NATs) server. Firmware Upgrade & Provisioning This radio button will enable GXW410x to download firmware or configuration file through either TFTP or HTTP. Via TFTP Server If selected, the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time.
DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833. Default is 101. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSP (Internet Telephone Service Provider) Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3.
CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW410x gateway is an easy process. Follow the GUI interfaces. The Device Status page terms are defined in Table 9: FXO Lines Configuration Definitions. An example of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured. The user has the option to change the default settings as described in the Table 9.
Wait for Dialtone Default is No. When set to Yes, the gateway will recognize dialtone from the Central Office (CO) before it completes a call. If you can’t make an outbound call, set this is Yes. if this is set to Yes make sure you have configured the dial tone settings correctly in the Channels tab and that there is not any major noise interference in the line. Stage Method Syntax ch18:1; {all channels 1 to 8 are set to value 1 or 2} Stage method can be set to either 1 or 2.
Caller ID Scheme The GXW410x supports 5 different types of schemes: 1. Bellcore (US standard) 2. ETSIFSK during ringing 3. ETSIFSK prior to ringing with DTAS 4. ETSIFSK prior to ringing with LR 5. ETSIFSK prior to ringing with PR 6. ETSIDTMF during ringing 7. ETSIDTMF prior to ringing with DTAS 8. ETSIDTMF prior to ringing with PR 9. ETSIDTMF prior to ringing with PR 10. SIN 227 BT 11.
TABLE 10: FXO LINE TEST TAB DEFINITIONS Note: The user can only test the parameters for only one of the PSTN lines at the same time. In all cases please enter the telephone numbers as if the lines were to dial each other locally. For the AC Impedance Test we only need to select the line to be tested by clicking on the AC impedance box corresponding to that line, telephone numbers are optional. Remember that the AC impedance test is usually used to reduce the echo that might be present in the line.
Apply test results automatically Default is No. If selected on Yes, then all the results from the test will be applied automatically. If you select No you will have to monitor the Syslog output. This is only reserved for very advanced users. Apply test results to all ports Default is No. If selected on Yes, then all the test results will be applied to all ports on the gateway. If all the lines belong to the same service provider or PBX it will make sense to apply the results to all ports.
Echo Cancellation When set to Y, Echo cancellation is enabled. Channel specific Setting Channel specific settings mentioned below. DTMF Method This parameter specifies the mechanism to transmit DTMF digits. There are7 modes supported: in audio which means DTMF is combined in audio signal (not very reliable with low bitrate codec), via RTP (RFC2833), or via SIP INFO. Multiple DTMF transmission schemes can be selected.
TABLE 12: CHANNELS PAGE DEFINITIONS Dial Plan The Dial Plan feature implemented is applicable for VOIP to PSTN calls only. You may configure a dial plan based on the following grammar: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0,*,#,A,a,B,b,C,c,D,d 2. Grammar: x any digit from 09; xx+ at least 2 digit number; xx.
SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by GXW410x for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem. Use DNS SRV: Default is No. If set to Yes the client will use DNS SRV to look up server.
Force Timer If selecting “Yes” the phone will use session timer even if the remote party does not support this feature. Selecting “No” will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer. UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher.
VIDEO SURVEILLANCE The GXW410x gateway can be used with an Analog Surveillance CCD Camera to perform video surveillance function. This application should be used in a LAN environment or when both sides have public IP address. VIDEO SURVEILLANCE PROCEDURES Gateway side: 1. In the ADVANCED SETTING page, find the following field and change from default setting NO to YES, reboot the device. 2. Connect an analog surveillance camera to the VIDEOIN connection at the back panel of the unit.
FIGURE 7: SCREENSHOT OF VIDEO SURVEILLANCE* * PC client side running VLC as monitoring station
FIRMWARE UPGRADE Our latest official release can be downloaded from: http://www.grandstream.com/firmware.html. Firmware (or software) upgrades can be done either via TFTP or HTTP. The corresponding configuration settings are on the configuration page. Endusers should NOT modify the configuration settings that are useful for ITSPs. To upgrade your unit firmware, follow these steps: 1.
Firmware upgrade process may take as long as 20 minutes over the Internet, or just 20+ seconds if it is performed on a LAN. Grandstream recommends conducting firmware upgrades in a controlled LAN environment if possible. DOWNLOAD TFTP SERVER For users who do not have a local TFTP server, Grandstream provides a NATfriendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. The ONLY way to restore default factory settings is as follows: 1. Unplug the Ethernet cable. 2.
Examples of GXW410x Configurations APPLICATION ONE: GXW CONNECTED WITH AN IPPBX OR SIP SERVER Scenario: A business with a traditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider (ITSP).
Company A Boston, MA 6 employees IPPBX or SIP Server Internet Cloud IP/LA N Optio nal FXO Lines FXO GXW-410x Tradition Lines al PBX FXS | IPPBX | SIP Platform PSTN Cloud GXW410x Anywhere in the world Any SIP endpoint Any branch, anywhere IP/LAN Grandstream IP Phones APPLICATION THREE: GXW CONNECTED WITH AN IPPBX OR SIP SERVER AND VIDEO SURVEILLANCE Scenario: The GXW410x offers an additional video surveillance port which can be configured for surveillance.
APPLICATION FOUR: USING A GXW FOR PURE IP IP COMMUNICATION CONFIGURATION Scenario Four: The GXW410x offers an IP to IP pure IP Communications System configuration, where all locations use IP phones.
