User's Manual
GXV3275 User Manual
FAQs
Grandstream Co., Ltd
Software Version:1.0.0.9 Document Version:0.2
199
FAQs
Q: Why my GXV3275 screen is dark?
Please check whether your phone is powered on. Please ensure that the GXV3275 is connected
correctly to the power adapter.
Q: Why my GXV3275 touch screen is not sensitive?
Check that the power adaptor for GXV3275 is the original 12V BY adaptor.
Q: Why I can’t hear the dial tone through my GXV3275?
Please ensure that all units of the GXV3275 have been installed and connected correctly. Please
refer to <GXV3275 Quick Installation Guide> to install the phone.
Q: Why my GXV3275 doesn’t ring when there is an incoming call?
Please check whether the phone volume has been set to minimum. Tap on
to turn up the
volume.
Q: Where can I check the GXV3275 IP address?
Please tap on the Account icon on the desktop then check the IP address on the upper left corner of
the page. See figure 184.
x-PDFDivision