io n Grandstream Networks, Inc. DF Di vis GXV3275 Enterprise Application Phone User Manual x- P GXP3275 Enterprise Application Phone User Manual www.grandstream.
GXV3275 User Manual GXV3275 User Manual Index CHANGE LOG ..................................................................................................3 FIRMWARE VERSION 1.0.0.9 ................................................................................................. 3 FIRMWARE VERSION 10.13.12.2 ........................................................................................... 3 io n WELCOME ............................................................................................
GXV3275 User Manual MANAGING DESKTOP APPS AND ITEMS ..................................................................... 31 DESKTOP ACCOUNT ..................................................................................................... 34 MANAGING APPS ................................................................................................................. 36 EDITING WALLPAPER ..........................................................................................................
GXV3275 User Manual VIEW FAVORITES .......................................................................................................... 74 VIEW GROUPS ............................................................................................................... 75 MANAGE CONTACTS ........................................................................................................... 75 DELETE CONTACTS ................................................................................................
GXV3275 User Manual UPDATE APPS .................................................................................................................... 120 CONNECTING TO NETWORKS AND DEVICES ........................................121 DF Di vis io n NETWORK........................................................................................................................... 121 ENABLE ETHERNET ....................................................................................................
GXV3275 User Manual CONFIGURE WEB PAGE .................................................................................................... 142 TOOLBAR ..................................................................................................................... 142 STATUS......................................................................................................................... 143 ACCOUNT .................................................................................................
GXV3275 User Manual Table of Figures Figure 1 GXV3275 Front View .......................................................................................................... 10 Figure 2 GXV3275 Back View .......................................................................................................... 11 Figure 3 GXV3275 Side View ........................................................................................................... 12 Figure 4 GXV3275 MWI LED Status .............................
GXV3275 User Manual Figure 33 GXV3275 Single Incoming Call ........................................................................................ 44 Figure 34 GXV3275 Incoming Video Call-Ring Interface ................................................................. 44 Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog .................................... 45 Figure 36 GXV3275 Call on Hold .................................................................................................
GXV3275 User Manual Figure 69 GXV3275 Add Google Account ........................................................................................ 79 Figure 70 GXV3275 Add Google Account- Wizard 1 ....................................................................... 79 Figure 71 GXV3275 Add Google Account- Wizard 2 ....................................................................... 79 Figure 72 GXV3275 Contacts-Favorites .................................................................................
GXV3275 User Manual Figure 105 GXV3275 FTP Server- Start FTP Server ..................................................................... 106 Figure 106 GXV3275 FTP Server Settings .................................................................................... 107 Figure 107 GXV3275 Gallery .......................................................................................................... 109 Figure 108 GXV3275 Gallery-Images List ................................................................
GXV3275 User Manual Figure 141 GXV3275 Web GUI Account -General Settings ........................................................... 146 Figure 142 GXV3275 Web GUI Account-Network Settings ........................................................... 148 Figure 143 GXV3275 Web GUI Account-SIP Settings ................................................................... 150 Figure 144 GXV3275 Web GUI Account- Codec Settings .............................................................
GXV3275 User Manual Figure 177 Factory Reset ............................................................................................................... 197 Figure 178 Web GUI-Factory Reset ............................................................................................... 198 x- P DF Di vis io n Figure 179 Web GUI-Confirm Factory Reset ................................................................................. 198 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.
CHANGE LOG GXV3275 User Manual Table of Tables Table 1GXV3275 Front View Icons .................................................................................................. 10 Table 2 GXV3275 Back View Icons .................................................................................................. 11 Table 3 GXV3275 Side View Ports ................................................................................................... 12 Table 4 GXV3275 Software Features ..........................
CHANGE LOG GXV3275 User Manual Table 32 Maintenance/Contacts Parameters ................................................................................. 184 Table 33 Maintenance/LDAP Book Parameters ............................................................................. 185 x- P DF Di vis io n Table 34 Maintenance/Device Manager Parameters ..................................................................... 187 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
CHANGE LOG GXV3275 User Manual CHANGE LOG This section introduces the latest version of GXV3275 and the new features. Only major Added revised figures. DF Di vis FIRMWARE VERSION 1.0.0.9 io n new features or major document updates are listed here. This is the initial version. x- P FIRMWARE VERSION 10.13.12.2 Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
WELCOME GXV3275 User Manual WELCOME Thank you for purchasing Grandstream GXV3275 Enterprise Application Phone. GXV3275 is a io n collection of intelligent multimedia IP phone with epoch-making innovation. Featuring Android 4.
WELCOME GXV3275 User Manual The QIG manual is designed to help you understand how to configure and manage the GXV Enterprise Application Phone. The guide is included in the phone packaging box. GXV3275 User Manual The user manual help users to get to know phone features and it will explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich applications. PRODUCT OVERVIEW DF Di vis GXV3275, please click here: http://www.grandstream.
WELCOME GXV3275 User Manual applications development and personalization. This unique product is distinguished in a special class of its own. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and io n void the manufacturer warranty.
WELCOME GXV3275 User Manual Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC This document is subject to change without notice.
WELCOME GXV3275 User Manual Support Android 4.
INSTALLATION GXV3275 User Manual INSTALLATION EQUIPMENT PACKAGING One(1 ) Main Case（Including the phone stand ） One(1) handset One(1) Phone Cord One(1) 12V DC Power Adapter One(1) Ethernet Cable One(1) Wall Mount One(1) Screen Wiping Cloth One(1) Quick Installation Guide x- P DF Di vis io n Open the package and check all the accessories, this GXV3175 package contains: PRODUCT APPEARANCE FRONT VIEW Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
INSTALLATION GXV3275 User Manual 1 2 3 7 8 DF Di vis 6 5 4 io n 9 Figure 1 GXV3275 Front View Table 1GXV3275 Front View Icons Icon Name Description Front Camera 1 million pixel adjustable camera for video call and taking . 1 x- P No photos. 2 LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit. It could notify the users with the current status of the phone. 3 LCD Capacitive touch screen, support multi-touch and displays GUI.
INSTALLATION GXV3275 User Manual 7 Menu Icon Display the operating menu of the current screen. 8 Back Icon Back to the previous menu. 9 Handset Answer/ Hang up incoming calls. MAIN CASE INTERFACE 9 4 5 6 x- P 3 DF Di vis io n 1 2 7 Figure 2 GXV3275 Back View Table 2 GXV3275 Back View Icons No. Name Specification 1 Camera Adjust Wheel Scroll to adjust the camera location. 2 Phone Stand Adjust the angle the phone locates on the desk.
INSTALLATION GXV3275 User Manual 5 LAN Port 10/100/1000Mbps Ethernet port connect to LAN. It supports PoE. 6 RJ9 Headset Port Connect RJ9 headset or EHS headset. 7 Handset Port Connect handset. 8 Side Joint Connect USB drive, SD card, 3.5mm headset and Mini HDMI cable. Refer to figure 3 for more details. 1 2 io n 3 DF Di vis 4 Figure 3 GXV3275 Side View x- P Table 3 GXV3275 Side View Ports 1 Mini HDMI Port Connect the display device that supports HDMI. 2 3.
INSTALLATION GXV3275 User Manual 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home); x- P DF Di vis io n 3. Connect the power adapter to the power jack of the phone and power the device. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
GETTING TO KNOW GXV3275 GXV3275 User Manual GETTING TO KNOW GXV3275 SOFTWARE FEATURES Description Lines 6 lines with up to 6 independent SIP accounts. Protocols and DF Di vis Features io n Table 4 GXV3275 Software Features SIP RFC3261，TCP/IP/UDP，RTP/RTCP，HTTP/HTTPS，ARP，ICMP，DNS（A record， SRV and NAPTR），DHCPPPPoE，SSH，TFTP，NTP，STUN，SIMPLE，LLDP-MED, Standards LDAP, 802.1x，TR-069, TLS, SRTP Graphic Display 7” 5-point resistive touch screen LCD with 1024 x 600 resolution, multiple screen design.
GETTING TO KNOW GXV3275 GXV3275 User Manual Telephony Hold, mute, transfer, park/pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA),Auto dial when offhook, Auto Answer, CTD, Features downloadable phone book (XML, LDAP), call log ( up to 1000 records), XML custom screen,flexible dial plan, personalized music ringtones,ring-back tone and call waiting tone, server redundancy and fail-over.
GETTING TO KNOW GXV3275 GXV3275 User Manual CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3，EN60950-1, RoHS Compliance C-TICK: AS/NZS CISPR22 Class B，AS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone.
GETTING TO KNOW GXV3275 GXV3275 User Manual MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3275 Status Bar Icons Description io n Network is connected. Trying to connect to network. DF Di vis Network disconnected. Handset. Missed call. One line is in active. Using Speaker for calls. RJ9 headset is connected x- P Icon Using RJ9 headset for calls. Wi-Fi is enabled and connected.
GETTING TO KNOW GXV3275 GXV3275 User Manual Mute is enabled. Speaker silent is turned off. SD Card is inserted. SD Card space or USB drive is full. USB flash drive is inserted. Downloading. System Update. io n Updating Application. Unread voicemail. 3.5mm headset is inserted. Using 3.5mm headset for calls. Camera disabled. Full contacts storage. x- P Calls from blacklist. DF Di vis Calendar event. Connected to HIMI display device. Maximum message number. New SMS. Power the phone with PoE.
GETTING TO KNOW GXV3275 GXV3275 User Manual ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field. ENGLISH INPUT METHOD The default English keyboard is shown in figure 5. It supports multinational language input. Tap on to switch input method. DF Di vis io n icon Figure 5 GXV3275 English Keyboard When using English input method, to switch between uppercase and lowercase input, tap .
GETTING TO KNOW GXV3275 GXV3275 User Manual NUMBER AND SYMBOLS To input number and symbols, tap on to switch the mode and tap on to go to io n another input interface for more symbols. x- P DF Di vis Figure 7 GXV3275 English Input Method-Numbers and Symbols Figure 8 GXV3275 English Input Method-More Numbers and Symbols DESKTOP GXV3275 has multiple screens manipulating with horizontal slip gestures. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
DF Di vis Figure 9 GXV3275 Multi-screens io n GETTING TO KNOW GXV3275 GXV3275 User Manual Widgets: GXV3275 supports tools and apps like weather forecast, Clock, RSS News, and etc. Status Bar: The Status Bar shows the current system time and phone status with notification icons like connectivity, DND, calling, etc. Refer to chapter Status Icons for more details. MENU icon. Tap to access the main menu. x- P Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH GXV3275 User Manual ASSISTIVE TOUCH GXV3275 screen supports multi-touch in full screen, users could operate the GXV3275 with touch DF Di vis x- P USING TOUCHSCREEN io n or drag gestures. Figure 10 GXV3275 Finger Gestures Use your fingers to operate the following gestures on the GXV3275 as shown in figure 10: Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH GXV3275 User Manual Tap: Briefly touch surface with fingertip once to initiate the menu, options or applications. Long Press：Touch the app for extended period of time for 2 seconds bring up operation options. Flick and Slide：Touch surface with one finger and slide over surface down to open the pull-down menu, slide over surface left，right or up without losing contact to page up or make some delete operations.
ASSISTIVE TOUCH GXV3275 User Manual SD Card Upgrade: When the MWI LED goes off for the first time after the phone is powered, press the menu button and on the keyboard in the meanwhile, remove your finger from the button when the indicator is on again. Android Security Mode: Long press the Security Mode: When the phone displays the second GRANDSTREAM pattern after powered, long press the menu button after rebooted the phone. until the desktop appears to access the security mode.
ASSISTIVE TOUCH Figure 12 GXV3275 Status Bar-Notification io n GXV3275 User Manual Click on the Clear All button on the upper right corner to clear all the notification messages. Click a notification message to view the details. Slide a notification message to left or right to delete it. DF Di vis x- P The System Settings in the Status bar is shown below: DND ON/OFF Mute On/Off Screen Off Bluetooth On/Off Handset Switch Wi-Fi On/Off Brightness Media Channel Tab Grandstream Co.
ASSISTIVE TOUCH GXV3275 User Manual Figure 13 XV3275 Status Bar-System Settings Tap on the corresponding icon on the top of the screen to quick turn on/off the applications. Drag the seekbar behind the icon Click to select Media Channels to switch default media channel. to adjust LCD brightness. NOTE: Handset mode is mainly used to control the audio path or GXV3275 dial-up when using the third party applications. Such third party applications often need to use media channels.
ASSISTIVE TOUCH GXV3275 User Manual DESKTOP MENU When the GXV3275 is running on idle screen, press the Menu button to enter the menu. See figure DF Di vis io n 14. Figure 14 GXV3275 Idle Screen Menu Wallpaper: Edit the idle screen wallpaper. Preview: Add, delete and edit desktop. Edit Widgets: Users could add widgets on the desktop. Folder: Users could add new folders on the desktop. Thread Manager: Turn off applications, clean the memory and application management.
ASSISTIVE TOUCH GXV3275 User Manual SWITCH DESKTOPS Press finger slightly in free space of the screen and fast slide left or right, users can switch DF Di vis io n between different desktops. EDIT DESKTOP x- P Figure 15 GXV3275 Switch Desktops Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure 16. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH Figure 16 GXV3275 Edit Desktop Add Desktop: Click on the screen to add a new desktop. Users could add up to 9 desktops. Delete Desktop: Click DF Di vis io n GXV3275 User Manual on the upper right corner of the blank desktop to delete it. The desktop with widgets and shortcuts on it is undeletable.
ASSISTIVE TOUCH ADDING AN ITEM TO DESKTOP DF Di vis Figure 17 GXV3275 Add App to Desktop io n GXV3275 User Manual Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below: options as shown in figure 18. x- P 1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH DF Di vis Figure 18 GXV3275 Edit Widgets io n GXV3275 User Manual 2. Tap and press the shortcut or widget you would like to add and drag it to the desktop you want to put on. Note: 1. Please ensure that there is enough space in the desktop when adding widget. x- P 2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect.
ASSISTIVE TOUCH Figure 19 GXV3275 Clock Interface DF Di vis Users could edit Clock after accessing it. io n GXV3275 User Manual MOVING AN APP x- P Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3275 Move Clock to Desktop Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH GXV3275 User Manual REMOVING AN APP icon displayed on the bottom as shown Touch and hold the Clock icon when the Recycle Bin in figure 21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will DF Di vis io n turn red. Now lift your finger to release. EDITING APP SIZE x- P Figure 21 GXV3275 Remove Clock from Desktop Users could set the size of some apps such as Calendar, Clock, Bookmark, ect.
ASSISTIVE TOUCH DESKTOP ACCOUNT DF Di vis Figure 22 GXV3275 Edit Clock Size io n GXV3275 User Manual Account can be fixed to display on the left of the desktop. Follow the steps below to set: 1. Tap on the Menu button to select Edit Widgets in the pop-up menu. Touch and hold Account x- P as shown in figure 23. Figure 23 GXV3275 Add Account to Desktop Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH GXV3275 User Manual DF Di vis io n 2. Drag the Account to the desktop and a prompt will pop up as shown in figure 24 Figure 24 GXV3275 Confirm to Add Account to Desktop 3. Click OK, the account will be displayed fixed on the left of the corresponding desktop. See x- P figure 25. Figure 25 GXV3275 Account Interface Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
ASSISTIVE TOUCH GXV3275 User Manual MANAGING APPS Tap on the Menu button and select Thread Manager to access the Application interface, as shown DF Di vis io n in figure 26 below: Figure 26 GXV3275 Application Interface Slide up/down to view the running apps list on the left. Press on one app and slide left/right to x- P close it. Click the app to access its detailed interface. Tap on the button Tap on Application button to access the corresponding interface.
ASSISTIVE TOUCH GXV3275 User Manual EDITING WALLPAPER DF Di vis io n Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 27. Figure 27 GXV3275 Choose Wallpaper Wallpapers: To open a list of sample wallpapers embedded in the GXV3275. Slide to left/right x- P to view and choose wallpaper.
MAKING PHONE CALLS GXV3275 User Manual MAKING PHONE CALLS ACCOUNT io n GXV3275 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to DF Di vis the SIP server to make calls via the account. GXV3275 is equipped with an IPVideoTalk account for users.
MAKING PHONE CALLS GXV3275 User Manual MAKING A CALL Once the account is successfully registered, users could use the following ways to make a call. Take the handset off hook. Select the account on the desktop; Tap on the icon Click the Call icon in the main menu or the shortcut icon DF Di vis on the desktop. x- P The GXV3275 Call interface is as follows: io n on the bottom of the desktop; Figure 29 GXV3275 Call Interface DIRECT DIALING 1.
MAKING PHONE CALLS GXV3275 User Manual 2. Press the account button to select account, the selected account is in grey background. 3. Enter the necessary digits on the keypad. 4. Press the button to make audio call or press the button to make video call. Note: GXV3275 would sent out a call automatically after waiting for 4 seconds, the user io n can log in the Web page to set up No Key Enter Timeout. GXV3275 allows users to configure the "#" key as the "Send" key.
MAKING PHONE CALLS GXV3275 User Manual the icon in the fixed area on the bottom of the desktop. DF Di vis io n 2. Navigate to the contacts by sliding up/down on the screen; Figure 30 GXV3275 View Contacts CALL HISTORY to dial the corresponding contact. x- P 3. Tap on the dial key 1. Access the Call History by tapping on the onscreen Menu icon->Call History icon tap on the icon , or in the fixed area on the bottom of the desktop. 2.
Figure 31 GXV3275 Call History Note For redialling, the phone will use the account that was used to call the last number. DIRECT IP CALL x- P DF Di vis 3. Press the entry to dial out directly. io n MAKING PHONE CALLS GXV3275 User Manual Direct IP Call allows the GXV3275 to talk to another VoIP phone without SIP proxy.
MAKING PHONE CALLS GXV3275 User Manual 1. Enter call screen on GXV3275; 2. Set the call mode to "IP Call"; 3. Input the target IP address. i.e., if the target IP address is 192.168.124.123 and the port is DF Di vis io n 5062, input the following: 192*168*124*123#5062 Select Audio Call or Video Call to dial out. x- P Figure 32 GXV3275 Call Interface-Input IP Address ANSWERING A CALL SINGLE INCOMING CALL When the GXV3275 is running on idle screen, It would display the ringing screen when rings.
DF Di vis Figure 33 GXV3275 Single Incoming Call io n MAKING PHONE CALLS GXV3275 User Manual When the phone rings, users could use the handset or press the button the call, or refuse the call by pressing the button . The ringing screen is as follows if it x- P is a video call. to answer Figure 34 GXV3275 Incoming Video Call-Ring Interface Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS GXV3275 User Manual Users could use the handset or press the button press the button call by pressing the button to answer the call via audio, or to answer the video call. Users could refuse to answer the . Off hook the handset will answer the call automatically. MULTIPLE INCOMING CALL When there is another incoming call during an active call, you will hear a call waiting tone, with the io n account bar on the left screen displaying the caller name and ID (see Figure 35).
MAKING PHONE CALLS GXV3275 User Manual If users click the button or the button (Only available when there is a video call) to answer the new incoming call, the previous call would be put on hold automatically. If users click the button to refuse the new incoming call, the LCD will go io n back to the talking screen, while the active call would not be interrupted. CALL HOLD AND CALL RESUME CALL HOLD DF Di vis ACTIVE CALL answer a new call.
RESUME TO CALL DF Di vis Figure 36 GXV3275 Call on Hold io n MAKING PHONE CALLS GXV3275 User Manual If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. x- P CALL RECORD Users could save the call conversations to the GXV3275 by recording during an active call. You can listen to the recordings from Recorder, please refer to the chapter Recorder for details. 1. Tap on More-> Start Recording when get through.
MAKING PHONE CALLS 2. Tap on “Stop Recording” to cancel recording. MUTE DF Di vis Figure 37 GXV3275 Call Record-More io n GXV3275 User Manual x- P 1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 38 below: Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS 2. Press the Unmute button to cancel mute. VOICE CHANNEL SWITCH DF Di vis Figure 38 GXV3275 Call Mute io n GXV3275 User Manual 1. Tap on the voice icon on the lower left corner of the call screen to switch voice channels. x- P 2. Click again the icon to select other channels. See figure 39. Figure 39 GXV3275 Switch to Other Voice Channels Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS GXV3275 User Manual HANDSET The GXV3275 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. Follow the steps in chapter VOICE CHANNEL SWITCH to switch in an active call. ENABLE/DISABLE SPEAKER io n Follow the steps in chapter VOICE CHANNEL SWITCH to switch the voice channel to speaker. BLUETOOTH DF Di vis Switch to other channels if not using the speaker.
MAKING PHONE CALLS GXV3275 User Manual Web page, go to Maintenance –Device Manager to set the headset type to Plantronics EHS or jabra EHS then reboot the phone to make changes take effect. RJ9 HEADSET When the phone is connected to RJ9 headset, users could speak via switching to the headset in an io n active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. DF Di vis 3.5MM HEADSET When the phone is connected to 3.
MAKING PHONE CALLS io n GXV3275 User Manual 3. Touch the DND icon DND icon again, to turn it on/off. The icon indicates DND is off. Note: When DND is on, the active call will not be affected, all the calls after to the registered accounts will be blocked. indicates the DND is on; tap the x- P DF Di vis Figure 40 GXV3275 Drop-down Status Bar-System Settings When DND is on, the incoming calls to the GXV3275 will not be saved in the call history but in the blacklist.
MAKING PHONE CALLS io n GXV3275 User Manual DF Di vis Figure 41 GXV3275 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended x- P transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional. Note: Step 4 and step 5 in call transfer will vary due to different server configurations.
MAKING PHONE CALLS Figure 42 GXV3275 Transfer-Blind Transfer DF Di vis 3. Set the transfer mode to Blind .The default mode is Blind. io n GXV3275 User Manual 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C’s phone rings, the phone interface of user A is shown in figure 43. If user C answers the call, user A will automatically go back to the idle screen, which indicates the successful x- P transfer.
MAKING PHONE CALLS GXV3275 User Manual 5. User C’s phone will ring, the phone with CID function will display user B’s number on screen as the caller. Note: If inputted the wrong digits, press the button to delete the digit one by one, or long press the button to empty all digits. Users could tap on Back icon to go back to the active call interface if wants to cancel ATTENDED TRANSFER DF Di vis io n transfer. There are two ways of attended transfer: Call Forward and Call Transfer.
MAKING PHONE CALLS io n GXV3275 User Manual CALL FORWARD DF Di vis Figure 44 GXV3275 Transfe -Attended Transfer 1. User A and user B are in an active call. User A tap on More button in the menu to choose Transfer to bring up the transfer screen. x- P 2. Select the Transfer mode. As shown in figure 45. Figure 45 GXV3275 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS GXV3275 User Manual 4. Users will hear the ringback tone and see the prompt as shown in figure 46. Hang up the phone to transfer the call to the third party C automatically; press the “Cancel” button will DF Di vis io n cancel the transfer. Figure 46 GXV3275 Call Forward -–Transferring 5. User A could press the “Transfer” button to forward the call to user C. Click on “Split” button x- P to establish line with the third patty, while user B will be put on hold.
MAKING PHONE CALLS GXV3275 User Manual 6-WAY CONFERENCE The GXV3275 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on More button in menu and select Conf to bring up the conference screen; users could also press Conf button in the main menu or on the desktop when the phone is running x- P DF Di vis io n on idle. Figure 48 GXV3275 Conference Interface User A (Host) taps on any one button to start adding party in conference. See figure 49. Grandstream Co.
MAKING PHONE CALLS io n GXV3275 User Manual Figure 49 GXV3275 Manually Add Party to Conference DF Di vis As Figure 50 shows, users could manually select a party, enter digits and then tap on the “Invite” icon, or select the active line (including on hold line ) to add to the x- P conference. or active line Figure 50 GXV3275 Invite Party to Conference Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS GXV3275 User Manual Repeat the above steps to add more parties in. The following figure 51 shows a 3-way conference DF Di vis io n established. Figure 51GXV3275 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE corresponding party. Tap on the icon x- P To remove a party from the conference, the host could tap on the headshot image of the then the party will be disconnected. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS io n GXV3275 User Manual Figure 52 GXV3275 Disconnect Party from Conference DF Di vis END CONFERENCE To end the conference, the host could tap on to disconnect all the parties from the conference. If the remote party hangs up the call itself, it will be disconnected from the conference x- P but other parties on GXV3275 will stay in the existed conference. HOLD & RESUME CONFERENCE During the conference, the host could tap on the Hold button to hold the calls with all parties.
MAKING PHONE CALLS GXV3275 User Manual In a 3-way conference, the host hangs up the phone will end this conference. If the host want the other two roads to stay in the conference after the host hangs up, Login the Web Page and go to Account - > Call Settings > Transfer on 3 way conference Hangup, check "Yes" and save the change. io n MPK 1. Open MPK, tap on DF Di vis User could login the Web page and go to Advanced Settings->MPK LCD Settings or tap on Menu— MPK to configure it.
MAKING PHONE CALLS Figure 54 GXV3275 MPK Number List io n GXV3275 User Manual x- P DF Di vis 2. Users could also add number directly from Contacts. See figure 55 below. Figure 55 GXV3275 Add Number from Contacts 3. The MPK screen is shown in figure 56 after added numbers. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
VOICEMAIL When there is a new voicemail, voice mail icon DF Di vis Figure 56 GXV3275 MPK Number Interface io n MAKING PHONE CALLS GXV3275 User Manual will show up as a notification in the status bar. x- P Users could login the Web page and go to Account Settings->Basic Settings or Settings->Advanced Settings->Account to configure the voicemail access number. Figure 57 shows the Account Settings filed. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS io n GXV3275 User Manual Figure 57 GXV3275 Advanced Settings-Account DF Di vis Follow the steps below to read the voicemail: x- P 1. Press the voicemail button to access the voicemail box. As shown in figure 58. Figure 58 GXV3275 Read Voicemail 2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
MAKING PHONE CALLS GXV3275 User Manual SCA GXV3275 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually.
x- P DF Di vis Figure 59 GXV3275 SCA Settings via LCD io n MAKING PHONE CALLS GXV3275 User Manual Figure 60 GXV3275 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3275 supports traditional and advanced call features, including CID, Display Caller’s name, call transfer, ect. Login the Web page and go to Account->Call Settings and select “Yes” in the checkbox behind the option “Activate Call Features” then use the following codes to realize synchronized settings on the corresponding web page.
MAKING PHONE CALLS GXV3275 User Manual Table 7 GXV3275 Function Codes No. 1 Code *01 Feature Select the preferred codec used for the call. (One-time Only) Dial *01 2 *02 3 *16 Force the unique codec used for the call. Dial *02 Force SRTP used for the call.
MAKING PHONE CALLS GXV3275 User Manual 14 *72 Unconditional Call Forward: Set up unconditional call forward Dial *72 + Phone/Ext. Number. Dial 15 *73 Cnacel Unconditional Call Forward: Cancel unconditional call forward Dial *73 16 *74 Enable paging mode directly when dialing up Dial *74 17 *82 Selective Cancel Anonymous Call (Current Call) Dial *82+Phone/Ext. Number Dial 18 *83 19 *84 Force the audio calling used for the call. Force the video calling used for the call.
CONTACTS GXV3275 User Manual io n CONTACTS GX3275 Contacts helps users to easily record friends or colleagues’ phone numbers and the as well as download contacts from the server. Edit Contact. Tap on the contacts icon DF Di vis related information. Users can add contacts on the phone or import contacts from external devices on the desktop or in the main menu, or tap on Contacts Favorites Groups x- P at the bottom of the desktop.
CONTACTS GXV3275 User Manual Figure 61 GXV3275 View Contacts Contacts: Tap on the icon to view all contacts. Favorites: Tap on the icon to view the marked favorite contact. There are two ways to add contacts to favorites. Tap on the contact to access Contact Details screen, touch corner. The icon shows in golden background indicates added successfully, click again to cancel adding.
CONTACTS GXV3275 User Manual ADD CONTACT DIRECT ADD to access New Contact page. See figure 62. DF Di vis io n 1. Tap on the button Figure 62 GXV3275 Add New Contact x- P 2. Enter contact information. Choose the account on the left of the “Phone” field to dial out this number. 3. Click OK to save the contact information. BATCH IMPORT Import allows users to batch import contact.
CONTACTS Figure 63 GXV3275 Batch Import Contacts io n GXV3275 User Manual 3. Tap on “OK” to import contacts. DOWNLOAD DF Di vis 2. Set the related parameters and select the path to save the imported file. x- P The GXV3275 supports downloading phonebook from the file server to batch add contacts. The phonebook that complies with the download requirements should be saved on the file server that the phone could access. vcard/xml/csv are the supported format files. 1.
CONTACTS Figure 64 GXV3275 Download Contacts io n GXV3275 User Manual DF Di vis 2. Set the related parameters and select the path to save the imported file. SEARCH CONTACTS DIRECT SEARCH x- P 3. Tap on “Download Now” to download contacts. GXV3275 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3275 will automatically display contacts items related to the search info.
CONTACTS GXV3275 User Manual VIEW GROUPS Group function allows users to divide contacts into several groups, each group is nominated with DF Di vis io n contacts features, see figure 65. MANAGE CONTACTS x- P Figure 65 GXV3275 Contacts-View Groups DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page. 2.
CONTACTS GXV3275 User Manual Select all on the upper left corner indicates selects all contacts in the list. Unselect all indicates unselect all contacts in the list. 3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3275 supports exporting phonebook as vcard/xml/csv files and save the files to other on the Contacts page and select Export to bring out the Export Contacts DF Di vis 1.
CONTACTS GXV3275 User Manual SEND CONTACTS 1. Long press the contact you would like to send and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background and the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. 3. Choose the way to send contact.
CONTACTS GXV3275 User Manual ADD GOOGLE ACCOUNT Account allows users to add vast number of 3rd party Android applications (including Google, Lync, DF Di vis io n Skype, company, Email, and etc).Users can also sync GXV3275 via company account or Email. Figure 68 GXV3275 Account-Sync Interface Tap “Add Account” button to add new account according to the installation wizard. x- P The following steps demonstrate how to add a Google account. Grandstream Co., Ltd Software Version：1.0.0.
CONTACTS GXV3275 User Manual io n Figure 69 GXV3275 Add Google Account x- P DF Di vis Figure 70 GXV3275 Add Google Account- Wizard 1 Figure 71 GXV3275 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 72. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
CONTACTS There are 3 ways to add contact to favorites. Click when adding or editing a contact, when it turns to , the contact has been x- P added to the favorites. DF Di vis Figure 72 GXV3275 Contacts-Favorites io n GXV3275 User Manual Long press a contact in the Contacts list to access Contacts page, tap on on the upper right corner and select “Add/Remove from Favorites”. Tap on on the Favorites page, batch select contacts and tap on “OK”. Grandstream Co., Ltd Software Version：1.0.
CONTACTS x- P DF Di vis Figure 73 GXV3275 Edit New Contact io n GXV3275 User Manual Figure 74 GXV3275 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 75. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
CONTACTS Add Group. Tap on DF Di vis Figure 75 GXV3275 Contacts-Groups io n GXV3275 User Manual on the Groups page, input the group info and click “OK” to create a new group. Note: The priority of ring from high to low is "Custom", "Group", "Account” and “Default”. If one x- P group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
CONTACTS There are 2 ways to add contact to the group: DF Di vis Figure 76 GXV3275 Add New Groups io n GXV3275 User Manual Add the contact to the group when editing or adding a new contact. Click when adding or editing contact on New Group page to batch selecting contacts. x- P Check the contacts and then click "OK" to save. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS GXV3275 User Manual TOOLS DF Di vis io n FILEMANAGER FileManager allows users to delete, move, copy/paste, send and rename files(including files on COPY FILE x- P storage device like in USB flash drive and SD card), and query file properties on the GXV3275 . To copy the file from the GXV3275 to USB/SD storage device: 1. Insert USB storage device into USB port on the GXV3275, It will take a few seconds for the GXV3275 to prepare the connection.
TOOLS GXV3275 User Manual Select all indicates selects all items in the list. Unselect all indicates unselect all items in the list. DF Di vis io n Figure 77 GXV3275 FileManager-Editing 4. Select the file you want to copy and tap on the Menu button 5. Tap on the root directory icon as shown in figure 79. on the upper left corner to go back to the root directory x- P corner and select Copy. on the upper right Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS io n GXV3275 User Manual Figure 78 GXV3275 FileManager-Root Directory DF Di vis 6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note: x- P The file Screensaver is a restricted folder on GXV3275, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File. Users just need to select “Move” instead of “copy” in the menu options in step 4. Grandstream Co.
TOOLS GXV3275 User Manual Note: Move File is to cut and paste the file to the target folder, the original folder will not keep the file. SEND FILE on the upper right corner then select “Send”. DF Di vis 4. Tap on the Menu button io n The first 3 steps of Send File are the same as steps in Copy File. 5. Select To send the file via Bluetooth or Wi-Fi in the pop-up dialog.
TOOLS DF Di vis io n GXV3275 User Manual Figure 79 GXV3275 FileManager-Delete File RENAME FILE x- P 5. Click “OK” to delete the file successfully. The first 3 steps of Rename File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right and select Rename. 5. Input the new file name in the pop-up dialog and click ”OK” to save. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS io n GXV3275 User Manual LDAP(NOT SUPPORT NOW) GVR3275 supports LDAP. DF Di vis Figure 80 GXV3275 FileManager-Rename File x- P 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it. (Maintenance ->LDAP Book). Figure 81 GXV3275 LDAP Settings 2. Click the Search button to input the keyword to search the contact, the LDAP server would display real-time result. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS GXV3275 User Manual Figure 82 GXV3275 LDAP-Search Contact to add the searched contact to local or click the Add button in the 3. Users could tap on toolbar. io n Figure 83 GXV3275 LDAP-Add Contact DF Di vis Figure 84 GXV3275 LDAP-Batch Add Contact Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts x- P CALL HISTORY Call History provides users access to phone's recent call records. You can view all records or view incoming calls, outgoing calls and missed call with different categories.
TOOLS All calls Answered calls Outgoing Calls Missed Calls x- P DF Di vis Figure 86 GXV3275 Call History io n GXV3275 User Manual Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number. See figure 87. Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS Figure 87 GXV3275 Call History Details io n GXV3275 User Manual Dial out directly. Enter the Dial-up page to select the call mode to dial the number or to modify the DF Di vis number. x- P Delete this call record. : Delete all call history of this number, Add/View Contacts, Add to Blacklist, send SMS, ect. Delete All: Delete all call history of one number.
TOOLS GXV3275 User Manual Users could click the Recycle Bin button on the upper right corner on CallHistory page if DF Di vis io n want to empty the call log. As shown in figure 88 Figure 88 GXV3275 Empty Call History Long press one call log to enter the editing mode. Select the call log to make operations like Delete, Edit Number before Calling, Add to Contacts/View contacts, Add to Blacklist or send Text Message. x- P Grandstream Co., Ltd Software Version：1.0.0.9 Document Version：0.
TOOLS GXV3275 User Manual Figure 89 GXV3275 Editing Call History BLACKLIST answering other incoming calls. Click the icon in the main menu to activate it. See figure 90 x- P DF Di vis below. io n Blacklist helps users to block calls from blacklist at the same time does not affect normally Figure 90 GXV3275 Blacklist-Block History : Display blocks history. Press the Recycle Bin button : Display blacklist list. to empty the history list. Grandstream Co., Ltd Software Version：1.0.0.
