Grandstream Networks, Inc. GXP2200EXT Expansion Module For GXP2200 User Manual Grandstream Networks, Inc. www.grandstream.
GXP2200EXT User Manual Index GNU GPL INFORMATION ............................................................................ 3 CHANGE LOG ............................................................................................... 4 FIRMWARE VERSION 1.0.0.14 .......................................................................................................... 4 WELCOME .................................................................................................... 5 PRODUCT OVERVIEW............
Table of Tables GXP2200EXT User Manual Table 1: GXP2200EXT TECHNICAL SPECIFICATIONS ............................................................................ 6 Table 2: GXP2200EXT EQUIPMENT PACKAGING .................................................................................... 8 Table 3: GXP2200EXT KEYS OPERATION .............................................................................................. 10 Table 4: GXP2200EXT LCD ICONS............................................................
GNU GPL INFORMATION GXP2200EXT firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl. FIRMWARE VERSION 1.0.0.
CHANGE LOG This section documents significant changes from previous versions of GXP2200EXT user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.14 • This is the initial version. The corresponding GXP2200 firmware version is 1.0.3.6. FIRMWARE VERSION 1.0.0.
WELCOME Thank you for purchasing Grandstream GXP2200EXT Expansion module for GXP2200. GXP2200EXT delivers additional functionality, versatility and flexibility to Grandstream GXP2200 enterprise IP phone. The GXP2200EXT module features a large 128x384 graphic LCD and 20 programmable buttons (each with dual color LED). In addition, it allows up to 40 extensions per module by using the 2 page switch keys and up to 160 buttons when 4 extension modules are daisy-chained together.
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS • Large 128x384 graphic LCD providing feature-rich graphics • 20 programmable buttons per module • 2 pages switch keys which allows up to 40 extensions per extension module • Busy Lamp Field (BLF) • Speed dial for each line • Daisy-chain 4 modules for up to 160 programmable buttons • Conference/call transfer/forward/pickup Figure 1: GXP2200EXT 4-Module Front View GXP2200EXT TECHNICAL SPECIFICATIONS Table 1: GXP2200EXT TECHNICAL SPECIFICATIONS Lines Compat
Temperature and Humidity 32 - 104oF / 0 - 40oC, 10-90% (non-condensing) Compliance FCC/CE/C-Tick FIRMWARE VERSION 1.0.0.
INSTALLATION EQUIPMENT PACKAGING Table 2: GXP2200EXT EQUIPMENT PACKAGING Main Case Yes (1) GXP2200EXT Stand Yes (1) RJ11-RJ11 Cable Yes (1) Connector Plate Yes (1) Screws Yes (4) Quick Installation Guide Yes (1) CONNECTING GXP2200EXT TO GXP2200 Figure 2: GXP2200EXT Connected to GXP2200 Back View To connect the GXP2200EXT to GXP2200, follow the steps below: 1. On the back of GXP2200 and the GXP2200EXT, there are slots for connector plate.
6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the LEFT key for 3 to 5 seconds to check the version information and status. Note: The GXP2200EXT is an additional accessory for the GXP2200 and is not included in the GXP2200 box. SAFETY COMPLIANCES The GXP2200EXT complies with FCC/CE/C-Tick. WARRANTY If the GXP2200EXT was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund.
GETTING TO KNOW GXP2200EXT USING THE GXP2200EXT KEYS The following figure shows the buttons on GXP2200EXT. Multi-Purpose Keys Left Right Figure 3: GXP2200EXT Keys Table 3: GXP2200EXT KEYS OPERATION Multi-Purpose Keys Press to use the assigned function as configured on GXP2200. Press to switch page if there is MPK configured in the second page; Left Press and hold the LEFT key for 3 to 5 seconds to check the GXP2200EXT version and status (press any key to exit).
Left + Right Press and hold the LEFT and RIGHT keys at the same time for 3 to 5 seconds to enter/exit GXP2200EXT Diagnostic Mode. USING THE GXP2200EXT LCD Note: The figures displayed in this section are for demo purpose only. The actual GXP2200EXT LCD display can be different. • GXP2200EXT Status Info The GXP2200EXT status info will be displayed in the following scenario. 1. The GXP2200EXT is in booting process.
2. After the GXP2200EXT completely boots up, users could press and hold the LEFT key for 3 to 5 seconds. Then the GXP2200EXT status will show. Press any key to return back to normal display. Figure 5: GXP2200EXT Status and Version Info • GXP2200EXT Diagnostic Mode After the GXP2200EXT boots up, press and hold LEFT and RIGHT keys at the same time for 3 to 5 seconds. The Diagnostic mode screen will show on the GXP2200EXT LCD. Under Diagnostic mode, all the LED will light up in red.
Figure 6: GXP2200EXT Diagnostic Mode • GXP2200EXT MPK Display Each GXP2200EXT board can have 2 pages. It allows user to display up to 40 MPKs. Users can use LEFT or RIGHT key to switch between pages. Page 1 displays MPKs from 1 to 20; page 2 displays MPKs from 21 to 40. There are two types of page on the GXP2200EXT MPK display: Type 1: Basic MPK Info. In this type, all the configured MPKs will display in the configured order. Type 2: Active MPK Info.
Users could also press LEFT or RIGHT key to manually switch to Active MPK Info page when there is active MPK. 1. Under Basic MPK Info page (MPK 1-20), by pressing RIGHT key repeatedly, users will switch among the following pages: Basic MPK Info Page (MPK 21-40) -> Active MPK Info Page -> Basic MPK Info Page (MPK 1-20) 2.
Table 4: GXP2200EXT LCD ICONS Previous page. Page type: Basic MPK Info Next page. Page type: Basic MPK Info Previous page. Page type: Active MPK Info Next page.
Table 6: GXP2200EXT Left/Right Button LED Color LED Status Description Solid The next (or previous) page is Basic MPK Info page Flashing The next (or previous) page is Basic MPK Info page with at least one MPK in non-idle state Solid The next (or previous) page is Active MPK Info page FIRMWARE VERSION 1.0.0.
CONFIGURING THE GXP2200EXT After the GXP2200EXT is successfully connected to the GXP2200, the GXP2200EXT can be configured via the host GXP2200's web GUI. CONFIGURING VIA GXP2200 WEB GUI ACCESSING GXP2200 WEB GUI The GXP2200 Web GUI URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the GXP2200 desktop. To access the GXP2200 Web GUI: 1. Connect the computer to the same network as the GXP2200; 2.
Note: The computer has to be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phon. In absence of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone. CONFIGURING GXP2200EXT MPK IN WEB GUI 1.
2. To configure the MPKs, select an MPK and an editing window will be displayed; Figure 10: GXP2200EXT MPK Editing Window 3. Enter the necessary information for Key Mode, Account, Name and UserID. If users would like to use eventlist BLF, the eventlist URI needs to be configured under web GUI->Advanced Settings->MPK General Settings first; 4. Click on Add button to add the MPK configuration. To modify the MPK configuration, after your modification, click on Edit button to save the changes; 5.
Monitor the extension status as configured in UserID field. • Call Transfer Transfer the current active call to the extension configured in UserID field. • Call Intercom Intercom/paging to the extension configured in UserID field. • Speed Dial via Active Account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured extension using account 2.
Name)". The "Phonebook Name" is the name saved in GXP2200 Contacts. Note: To configure "BLF Call Pickup Prefix" and "Eventlist URI", please go to GXP2200 web GUI->Advanced Settings->MPK General Settings. FIRMWARE VERSION 1.0.0.
UPGRADING THE GXP2200EXT The GXP2200EXT uses different number to identify the firmware version from GXP2200. However, the firmware image is built in with the GXP2200 and there is no separate firmware file to be downloaded for GXP2200EXT. To upgrade the GXP2200EXT, install and connect the GXP2200EXT to the GXP2200 (make sure GXP2200 is booted up successfully).
FACTORY FUNCTIONS AND RESET FACTORY FUNCTIONS GXP2200EXT factory functions can be done via GXP2200 LCD. To check the GXP2200EXT connection and LED status, on the GXP2200 LCD, open the onscreen MENU->Diagnosis->BLF Expansion Board Diagnosist. The screen will show if the expansion board is connected or disconnected. Tap on LED test buttons to perform the LED diagnosis on the GXP2200EXT.
1. On GXP2200 idle screen, press MENU button and tap on Settings. Or go to onscreen MENU->Settings; 2. Tap on Advanced Settings->Factory Reset, the following figure will show; Figure 12: GXP2200 LCD - Factory Reset 3. Tap on Factory Reset button, a confirmation message will show. Tap on OK to confirm. Figure 13: GXP2200EXT LCD - Confirm Factory Reset FIRMWARE VERSION 1.0.0.
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1. Login GXP2200 Web GUI and go to Maintenance->Upgrade page; 2. At the bottom of the page, click on the Reset button for Factory reset. A dialog box will pop up; 3. Click OK to restore the phone to factory settings. Figure 14: GXP2200 Web GUI - Confirm Factory Reset FIRMWARE VERSION 1.0.0.
EXPERIENCING THE GXP2200EXT Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.