User's Manual

Firmware Version 1.0.0.11
GXP1610/GXP1620/GXP1625 User
Guide
Page 26 of 31
even when # could be used as SEND in normal phone calls.
Note:
 For 3-way conference, the host hangs up the phone will end the conference. If users wants to keep
the rest 2 parties stay in conference after the host hangs up ,go to Web GUI- >Account- > Call
Settings > Transfer on conference Hangup, check "Yes" and save the change.
VOICE MESSAGES (MESSAGE WAITING INDICATOR)
A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message
is waiting. Dial into the Voicemail box to retrieve the message by entering the voice mail number of the
server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice
mail number under Web GUI->Account x->General Settings). An IVR will prompt the user through the
process of message retrieval.
VOICEMAIL
A blinking red LED indicator on the top right corner of the GXP1610/GXP1620/GXP1625 indicates a
message is waiting. Go to Web GUI- >Account - >General Settings to configure Voice Mail UserID.
To retrieve the voicemail:
 Press the hard key to dial into the voicemail box;
 Select the account and confirm to access the dial-up interface, make operations according to the
voice prompt.
 Enter the account and password which is configured on SIP PBX.
The steps above are for the situation that both accounts are configured, if configured only one account,
there is no need for users to select account but go to the dial-up interface directly.
For each account, the Voicemail User ID can be set up under Web GUI->Account X->General Settings:
"Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping
on the account in Voice Mail screen.
SHARED CALL APPEARANCE (SCA)
The GXP1610/GXP1620/GXP1625 phone supports shared call appearance by Broadsoft standard. This
feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of