Grandstream Networks, Inc. Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance GXW410x User Manual Firmware Version 1.3.4.13 www.grandstream.com http://esupport.grandstream.
TABLE OF CONTENTS GXW410X USER MANUAL WELCOME.................................................................................................................................................... 4 Gateway GXW410x Overview ............................................................................................................................... 4 Safety Compliances.............................................................................................................................................
TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1: DIAGRAM OF GXW410X BACK PANEL ................................................................................ 5 FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL ........................................................................... 6 FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE* ..................................................................... 30 APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER ....................................
WELCOME Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
PACKAGING Unpack and check all accessories. Equipment included in the package: 1) One GXW410x Unit 2) One universal power adaptor 3) One Ethernet cable CONNECTING THE GXW410X FIGURE 1: DIAGRAM OF GXW410X BACK PANEL GXW410x Power Supply LAN/WAN RJ-45 Ethernet Ports On/Off Switch VIDEO IN Jack FXO Ports TABLE 1: DEFINITIONS OF THE GXW CONNECTORS LAN (or PC) Connect your PC to this port. It will then be assigned an IP address from your Router/DHCP Server. The GXW410x acts as a switch only.
FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL GXW410x Display FXO port TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL Power LED Ready LED LAN LED PC LED Video LED LEDs 1 - 8 Indicates Power. Remains ON when Power is connected and unit is turned ON. Remains ON after boot-up. Indicates WAN port activity in the back side Indicates LAN port activity in the back side Remains solid green on boot-up. If Video IN terminal is connected, indicates video activity.
APPLICATION DESCRIPTION A. IP PBX / SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series. In this environment, the SIP server handles SIP registration and call control and the GXW410x processes media conversion between IP and PSTN calls. There are 2 ways to configure GXW410x when using with a SIP Server: 1. With SIP accounts configured on Channels page.
B. FXS Gateway with GXW410x [No SIP Server required] Alternatively, the GXW410x can be used without a SIP Server. You can use it in conjunction with a FXS Gateway (Ex. GXW400x) and still be able to originate and terminate calls from IP to PSTN and vice versa. All you need to make sure is that the 2 gateways are able to locate each other (they should be on the same LAN or on Public IP addresses).
FXS AND FXO GATEWAY CONFIGURATION EXAMPLE GXW400X GATEWAY GXW410X GATEWAY Profile 1 Advanced Settings SIP Server - Set it to IP Address of GXW410x STUN Server - Blank Use Random Port - No SIP Registration - No Outgoing Call without Registration - Yes NAT traversal – No Advanced Settings FXO lines STUN Server – Blank Wait for Dial Tone - Y or N (whichever works for your PSTN Service Provider) Stage Method - 1 Unconditional Call Forward to VOIP: ch1-8:444; @ch1-8:p1; ch1-8:5060++; Channels 1-8 5060
FEATURES GXW410x is a next generation IP voice and video gateway that features full interoperability with leading IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality, traditional telephony functionality, simple configuration, feature rich functionality and an additional video port that enables the gateway to act like a video surveillance gateway.
TABLE 4: GXW410X SOFTWARE FEATURES GXW410x FX0 Analog Gateway Series IP settings GXW4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Round-robin port scheduling to ensure available lines to access PSTN networks Telephone Interface FXO, RJ11 Network Interface Two (2) 10/100 Mbps, RJ45 LED Indicators Power, Video, and Line LEDs On/Off Switch Yes Voice over Packet Capabilities G.
CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW410x has an embedded Web server that will allow a user to configure the IP phone through any common web browser. Examples of GUI interfaces can be downloaded @ http://www.grandstream.com/products/gxw_series/gxw410x/documents/gxw410x_gui.zip ACCESSING THE WEB CONFIGURATION MENU 1. Navigate your browser to: http://www.grandstream.com/tools/IPQuery/IPQuery.zip 2. Run the Grandstream IPQuery tool that you just downloaded. 3.
After login, the next configuration page is the Basic Configuration page, explained in detail in Table 5: Web Log-in Definition. TABLE 5: WEB LOG-IN DEFINITIONS (BASIC SETTINGS PAGE) Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port This option defines Web Port desired to use. This field is optional. Default is 80 for HTTP and 443 for HTTPS. End-User Password This contains the password to access the End-user Web Configuration Menu (Status and Basic Settings).
Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time. The “Automatic Daylight Saving Time Rule” shall have the following syntax: start-time;end-time;saving Both start-time and end-time have the same syntax: Month ,day ,weekday ,hour ,minute month: 1,2,3,..,12 (for Jan, Feb, .., Dec) day: [+|-]1,2,3,..,31 weekday: 1, 2, 3, ..
TABLE 6: STATUS PAGE DEFINITIONS Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows WAN IP address of GXW410x Product Model This field contains the product model info (GXW4104 or GXW4108) Software Version Program: This is the main software release. Boot and Loader are not changed often. System Up Time This field shows system up time since the last reboot.
ADVANCED USER SETTINGS ADVANCED USER CONFIGURATION The end-user needs to login to the advanced user configuration page the same way as for the basic configuration page. Advanced User configuration includes the end user configuration and advanced configurations including: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. TABLE 7: ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password Administrator password.
Via TFTP Server If selected, the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time. It will make up to 5 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image will be verified and then saved into the Flash memory.
Syslog Level Select the GXW to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9.
CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW – 410x is an easy process. Follow the GUI interfaces. The Device Status page terms are defined in Table 8: FXO Lines Configuration Definitions. An example of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured. The user has the option to change the default settings as described in the Table 8.
AC Termination Impedance Selects the impedance of the analog line connected to the FXO port on the GXW410x. Here is some basic information which may be helpful for initial configuration: 600 Ohm – North America; 270 Ohm + (750 Ohm || 150 nF) -- Most of Europe 220 Ohm + (820 Ohm || 120 nF) – Australia, New Zealand 220 Ohm + (820 Ohm || 115 nF) – Austria, Bulgaria, Germany, Slovakia, South Africa 370 Ohm + (620 Ohm || 310 nF) – UK.
Caller ID Scheme The GXW410x supports 5 different types of schemes: 1. Bellcore (US standard) 2. ETSI-FSK during ringing 3. ETSI-FSK prior to ringing with DTAS 4. ETSI-FSK prior to ringing with LR 5. ETSI-FSK prior to ringing with PR 6. ETSI-DTMF during ringing 7. ETSI-DTMF prior to ringing with DTAS 8. ETSI-DTMF prior to ringing with PR 9. ETSI-DTMF prior to ringing with PR 10. SIN 227 - BT 11.
TABLE 9: FXO LINE TEST TAB DEFINITIONS Note: The user can only test the parameters for only one of the PSTN lines at the same time. In all cases please enter the telephone numbers as if the lines were to dial each other locally. For the AC Impedance Test we only need to select the line to be tested by clicking on the AC impedance box corresponding to that line, telephone numbers are optional. Remember that the AC impedance test is usually used to reduce the echo that might be present in the line.
Error Timeout This is the time the gateway will wait to exit the test mode, when something unexpected or an error has occurred. TABLE 10: CHANNELS PAGE DEFINITIONS Note – The channels here are basically SIP endpoints that will act as clients registering to the SIP Server configured under the appropriate Profile page. Channels It should be set same as the channel number (i.e 1, 2..4 or 8 depending on number of FXO ports). It is NOT the same as SIP Account ID.
DTMF Method This parameter specifies the mechanism to transmit DTMF digits. There are7 modes supported: in audio which means DTMF is combined in audio signal (not very reliable with low bit-rate codec), via RTP (RFC2833), or via SIP INFO. Multiple DTMF transmission schemas can be selected. 1 – in-audio 2 – RFC2833 3 – in-audio and RFC2833 4 – SIP Info 5 – in-audio and RFC2833 6 – SIP Info and RFC2833 7 – in-audio, RFC2833, and SIP Info No Key Entry Timeout Default is 4 seconds.
TABLE 11: DIAL PLAN PAGE DEFINITIONS Dial Plan The Dial Plan feature implemented is applicable for VOIP to PSTN calls only. You may configure a dial plan based on the following grammar: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0,*,#,A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; xx+ - at least 2 digit number; xx.
PROFILES Profiles are basically IP PBX / SIP Server configuration templates. If you have more than one IP PBX system or SIP Server that you would like to use with the GXW410x, then you can configure Profile 2 or 3. Note: Make sure you select the correct profile for each channel under Channels WEBPAGE. TABLE 12: PROFILE PAGE DEFINITIONS Activate Profile When set to Yes the SIP Profile is activated. Profile Name A name to identify a Profile.
Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. The default value is 180 seconds.
SAVING THE CONFIGURATION CHANGES Once a change is made, press the “Update” button in the Configuration Menu. The GXW410x will display the following screen to confirm that the changes have been saved. To activate changes, reboot or power cycle the GXW410x after all changes are made. REBOOTING FROM REMOTE The administrator can remotely reboot the unit by pressing the “Reboot” button at the bottom of the configuration menu. The following screen will indicate that rebooting is underway.
VIDEO SURVEILLANCE The GXW410x can be used with an Analog Surveillance CCD Camera to perform video surveillance function. This application should be used in a LAN environment or when both sides have public IP address. NOTE: The following information is essential, only if your GXW410x's hardware (Revision 1) has a Video-IN Port, otherwise It will not show this functions. VIDEO SURVEILLANCE PROCEDURES Gateway side: 1.
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE* * PC client side running VLC as monitoring station Grandstream Networks, Inc. Firmware Version 1.3.4.
SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP HTTP or HTTPS, respectively. “Firmware Server Path” needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format.
6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. FACTORY RESET Reset Button Reset default factory settings following these four (4) steps: 1. Unplug the Ethernet cable. 2.
EXAMPLES OF GXW410X CONFIGURATIONS APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER Scenario: A business with a traditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider (ITSP).
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE Scenario: The GXW410x offers an additional video surveillance port which can be configured for surveillance. It is the only small business analog gateway that offers this security feature.
