User's Manual

Troubleshootin
g
Troubleshooting
Problem
Cause Solution
Power is not on
.
Turn power sup
ply on.
ProControl 1KE is completely
dark.
Loose or disconnected power
cable.
Tighten or connect cable.
ProControl
1KE has power but
does not fun
ction.
Hardware fa
ilure.
Replace Pro
Control 1KE.
Pressure or Flow Rate reads 0
when fluid is flowing.
Loose or disconnected flow
meter/pressure transducer cable.
Check the digital input/output
cable going to/from the meter.
Pressure o
r Flow Rate reads — —
—allthet
ime.
Units in Setup are set to NONE,
indicating that the system has no
pressure transducer and/or fluid
meter.
Choose preferred units for
each device present. See
SetupScreen2,page27, for pres-
sure, SetupScreen3,page27,for
flow rate.
Faulty fl
owmetersensorormeter.
Replace sensor or meter.
Inaccur
ate flow reading
Meter needs calibration.
Calibrate meter. See
Calibrate the Meter, page 18.
Wrong t
ransducer is selected.
Choose the correct trans-
ducer from the options in
SetupScreen6,page29.
Inaccu
rate pressure range
Offs
et or slope are set incorrectly.
Review and correct settings
for the pressure offset (mV)
and slope (mV/bar). See
SetupScreen6,page29.
Exce
ssive static discharge.
Replace ProControl 1KE.
Display readout faulty.
Ambient temperature too high. Lower ambient temperature.
Inc
orrect data addresses.
Check address configuration.
Incorrect communication
parameters.
Ch
eck communication
pa
rameters.
Communication failure
Incorrect cabling.
Check cabling and wiring. See
Installation, page 9 .
Clogs in fluid line or in meter. Clean fluid line and/or meter. See
meter manual.
Fluid is not flowing.
Gears worn or damaged. Service meter. See meter manual.
Low flow
Inadequate air supply through the
I/P transducer.
Increase incoming air pressure.
32 3A2614F