Instruction Manual Tank Level Monitor (TLM) Software For use with Graco Matrix Electronic Meter and Tank Level Monitor Components. Graco Inc. P.O. Box 1441 Minneapolis, MN 55440-1441 Copyright 2003, Graco Inc. is registered to I.S.
Contents System Requirements . . . . . . . . . . . . . . . . . . . . . . . 3 General Matrix System Specifications . . . . . . . . 3 PC Hardware Requirements 3 PC Software Requirements 4 Pop-Up Blocker . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Software Firewalls . . . . . . . . . . . . . . . . . . . . . . . . 6 Windows XP Security . . . . . . . . . . . . . . . . . . . . . 6 Installation Instructions . . . . . . . . . . . . . . . . . . . . . 7 Stand Alone Configuration . . . . . . . . . . . . . .
System Requirements System Requirements Graco strongly recommends that the end user’s IT (Information Technology) representative be involved in the following Matrix installation activities: • one available RS232 port • network card • uninterruptible power supply (UPS). • • Some means of archiving Matrix production data and backup database files over time is recommended--examples of hardware that can help with this are a CD/RW or DVD-R/W drive, a USB flash drive, or an accessible network drive.
System Requirements E-Mail Matrix can send e-mail to responsible parties based on certain bulk fluid tank conditions. If this feature is to be used, an “always on” Internet connection or network access to an outgoing mail server is required. PC Software Requirements • Microsoft XP Professional or Home Edition (no other operating system will work). • Microsoft Internet Explorer (IE) version 6.0 or higher. • Java Runtime Environment (JRE) 1.4 or later. Version 1.4.
System Requirements FIG. 3 Typically, when a PC has an active pop-up blocker and the Matrix client is launched, a progress bar appears briefly and disappears without any further visible indication of anything happening. This is usually an indication that the PC has a pop-up blocker that is stopping the Matrix window from appearing. There are some general guidelines to follow to track down the responsible pop-up blocker (there can easily be multiple pop-up blockers present in any system).
System Requirements Note the button in the middle of the Google toolbar that shows 31 blocked (circled in FIG. 5); this is a count of how many pop-ups the Google toolbar has stopped from appearing. Click this button to make the toolbar allow pop-ups from the address currently in the address bar. Close the browser window and try launching Matrix via the Matrix client desktop icon again.
Installation Instructions Installation Instructions I Important: The user must be logged into Windows XP with administrator privileges. If an older version of Matrix is already installed, the older version must be uninstalled before this one can be installed. See the Matrix Software Instruction Manual that accompanied your current Matrix installation for instructions on how to uninstall Matrix. Networked Configurations Matrix Full Line Software can be networked in the two configurations shown in FIG.
Installation Instructions Browser Configuration 2. Click Settings. Select Every visit to the page. Click OK. See FIG. 11. Prior to running the setup program, ensure that IE is configured properly. Open IE and verify that active scripting is enabled. This setting is typically found in Tools / Internet Options / Security Settings / Custom selection. See FIG. 9. FIG. 11 Internet Page Settings FIG. 9 Internet Java Script Security Settings 1.
Installation Instructions FIG. 14 Setup Path 1 - Choose Setup Type FIG. 12 Setup Path 1 - InstallShield Wizard 5. Click Next. 7. The default setup type is shown selected: Typical (Matrix Server & Client). Chose this setup type for either standalone Matrix PCs or for the Matrix Server in multiple-PC applications. Click Next. FIG. 13 Setup Path 1 - License Agreement FIG. 15 Setup Path 1 - Firewalls 6. Review the End User License Agreement. If acceptable, select “I accept…” and click Next. 309504E 8.
Installation Instructions 11. Setup is ready to install Matrix application files. Click Install. FIG. 16 Setup Path 1 - Firewall Question 9. Setup checks for Windows XP Service Pack 2 installation. If Service Pack 2 is present, the pop-up shown in FIG. 16 appears. Choose Yes or No to continue. FIG. 19 Setup Path 1 - Install Complete 12. Transfer of application files from the setup program to the hard disk is complete. Click Finish. FIG. 17 Setup Path 1 - Pop-up Blockers 10.
Installation Instructions The Typical (Matrix Server and Client) setup creates the following shortcuts. In Start / All Programs / Graco / Matrix: • Matrix Server - launches the Matrix Server which handles all RF communication to tank level monitors, database storage of tank level data and system configuration and generates system warnings and e-mails. Matrix Server must be running at all times. • Matrix Client - provides the IE browser-based graphical user interface and accompanying screens.
Installation Instructions FIG. 25 Setup Path 2 - Firewall Question 9. Setup checks for Windows XP Service Pack 2 installation. If Service Pack 2 is present, the pop-up shown in FIG. 25 appears. Choose Yes or No to continue. FIG. 23 Setup Path 2 - Choose Setup Type 7. The setup type shown selected is Matrix Client Only, used for all machines except the Matrix Server in multiple-PC Matrix systems. Click Next. FIG. 26 Setup Path 2 - Pop-up Blockers 10.
Installation Instructions The Matrix Client Only setup creates the following shortcuts. In Start / All Programs / Graco / Matrix: • Matrix Client - provides the IE browser-based graphical user interface and accompanying screens. Matrix Client must be running to access Matrix Screens. • Matrix Reporter - accessible to Matrix system administrators, Matrix Reporter generates system reports on production and configuration data.
Installation Instructions Sun Java Runtime Because the startup program places shortcuts to Matrix in the Windows Startup folder, Matrix will launch automatically when the you log into Windows. Each time Matrix is launched, it checks for the presence of the Sun Java Runtime Environment (JRE) on the PC. If it is not found, Matrix will launch the setup program for it (JRE version 1.4.2_04 is bundled with the Matrix setup) and then exit.
Software Installation Troubleshooting Software Installation Troubleshooting Problem Cause/Solution When Matrix is launched, I see a progress bar for a period of time, but the browser window showing the Matrix application never appears. There may be a pop-up blocker program running on your PC and preventing the Matrix window from opening. Verify that you do not have a pop-up blocker integrated with your IE browser.
Software Installation Troubleshooting Problem Cause/Solution I can’t access the Matrix setup screens from a Matrix client. With one exception, this behavior is normal. One Matrix Client PC is chosen to be the system’s Primary Client. A Matrix system administrator can access the setup screens from this PC, but from no other Matrix Clients. Note that the Primary Client does not need to be the same machine as the Matrix Server, where a Matrix system administrator can always access the setup screens.
Operator Screens Operator Screens FIG. 32 Operating Screens Tank Level Information _____________________________________ Place the cursor over the Tank Level Information box, causing the text to turn yellow. Left click the box to go to the Tank Setup screen. See FIG. 33. FIG. 33 Tank Level Information Screen This screen provides tank level status activity for all tanks in the system: Tank volume, as shown in FIG.
Operator Screens Battery Level Information ___________________________________ Place the cursor over the Battery Level Information box, causing the text to turn yellow. Left click the box to go to the Battery Level Information screen. See FIG. 34. FIG. 34 Battery Level Information Screen This screen provides battery charge level for all meters and tank level monitor batteries in the system. Each row corresponds to a meter or tank.
System Administrator Screens System Administrator Screens Matrix System Setup Once the Matrix PC software is installed, it’s necessary to synchronize the software with the other hardware components of the Matrix system. This is done through the system administrator portion of the software. This section is password protected and provides access to all Matrix setup screens. Only individuals with system administrator rights have access to this portion of the program.
System Administrator Screens System Configuration ______________________________________ There are three sections of the System Configuration screen: General system-wide default settings, transceiver settings, and PC client settings. See FIG. 36. The System Configuration setup must be performed prior to defining all other Matrix system setup parameters. FIG. 36 System Configuration Screen To change any of the settings listed for system configuration, click modify.
System Administrator Screens Transceiver Setup Click the Add Transceiver button, then click Modify. 1. Enter the area of the shop where the transceiver is located (i.e., Main Shop, Fast Lube Shop, Engine Department) in the Transceiver Name field. 2. The Network ID is a letter designation for the Transceiver network identification. The default is (A). There are eight network ID’s available designated with the letters A through H. Type in the selected Network ID.
System Administrator Screens 5. As the transceiver initializes itself on power-up, watch the LED lights on the side of the transceiver. You should see the lights flicker briefly with a burst of activity. You may see occasional flickering of the lights after this initial burst. 6. After the brief burst of LED activity, open the transceiver setup screen in the PC software and check the “Last Power-up Settings”.
System Administrator Screens System User Setup ________________________________________ Place the cursor over the System User Setup box causing the text to turn yellow. Left click the box to go to the Systems Users Setup screen. See FIG. 40. Use this screen to add new system administrators and their PIN numbers. FIG. 40 Systems User Setup Screen Click on the System User Setup button, then click on Modify for each System Administrator person that will need access to all the screens in the system .
System Administrator Screens Changing User Information. Modifying User Information 1. Select the user information to change and click Modify. 1. In the Action Column of the user record, click modify. The Select settings below dialogue box appears. See FIG. 41. 2. Select and change the information. 3. Click Apply to update the record. Removing a User In the Action Column of the user record, click remove to remove the user record from the System Users Setup screen. 2. Change the data as needed.
System Administrator Screens 3. Tank Name: select and name the tank . This field is alpha/numeric. For 1 - 99 TLMs use the following numbering 01, 02, 03, … 09. For 100 - 999 TLMs use the following numbering 001, 002, 003, … 010, 011, 012. This ensures the tanks will be listed in the correct sequence in the Matrix system. To avoid issues with the reporting function, do not use commas in data fields. 4. Fluid Name: select any type of service fluid from the drop down list. 5.
System Administrator Screens Tank Shape Screen Obround Tank Vertical Tank Geometry Vertical tanks use the tank capacity to calculate tank volume. Obround and cylindrical tanks use the tank dimensions to calculate tank volume. Vertical Tank FIG. 47 Obround Tank Cylindrical Tank FIG.
System Administrator Screens FIG. 50 Adjust Tank Levels 2. Enter the amount of oil to be added or subtracted to the current amount. FIG. 49 Edit Tank Schedule 3. Click the description arrow, and choose an appropriate reason for the adjustment. 1. After making the appropriate tank shape selection click continue for the next screen called the edit tank schedule dialogue box. See FIG. 49. 4. Add any desired comments. 5. Click Apply to update the record. 2.
System Administrator Screens Programming the Tank Level Monitor 1. In the Action column of the tank record you want to program, click Program. The Tank Level Monitor setup timeout notice appears. See FIG. 52. Tank 1 5W-30 FIG. 53 Recommendations 1. Verify that the serial link between the PC and transceiver is working. See the Confirm PC/Transceiver Communication section on how to do this. If this link is not working, nothing else will. FIG. 52 Tank Level Monitor Setup 2.
System Administrator Screens E-Mail Setup______________________________________________ Click E-Mail Setup to go to the E-Mail Setup screen (FIG. 55). FIG. 55 E-Mail Setup Screen Matrix can send e-mail notification to responsible parties based on the following tank-related events: Missed Tank Level Reading – Tank level monitors can be programmed to measure the tank level at predetermined times and report that information to the PC.
System Administrator Screens 1. Your Company Name – this is the end user’s company name. 2. “From” E-Mail Address – recipients of any e-mail sent by Matrix will appear to come from the address entered here. Typically, this is the e-mail address of the person responsible for managing the bulk oil tank deliveries and pick-ups at the Matrix site. 3. SMTP Server Address for Outgoing Mail – the address of the mail server to which Matrix transfers outbound e-mail.
System Administrator Screens 309504E 31
Matrix Reporter Matrix Reporter Matrix Reporter provides all Matrix reports and is used to import and export the Matrix database. Production Data Select a report from the drop down list under the main menu at the top of the screen. See FIG. 59. The data for the report will populate the report window below. At this point the data can be viewed, filtered by date, saved to file, or printed. See FIG. 60. Matrix retains production data over a 4 month rolling window.
Matrix Reporter Saving Report Data to File Exporting the Matrix Database All Matrix reports can be saved to an electronic file on the hard disk by running the desired report and then selecting Tools/Save Active Report from the main menu. The file will be in comma-separated text format and can be saved with a .csv or .txt extension. A spreadsheet software program such as Microsoft Excel can open a file like this for custom data manipulation and reporting.
Matrix Reporter Importing a Matrix Database File Matrix can import database files created by the export routine described in Exporting the Matrix Database in this manual. The primary purpose of importing a Matrix database file is to allow recovery from a catastrophic PC hardware or software event, such as a hard disk failure or reinstallation of Windows. It is a process that should not be taken lightly.
Troubleshooting Troubleshooting Problem Cause Solution Cannot access System Administration screens. Incorrect user name or password. Ensure you are using the correct user name and password. Contact Graco Customer Support Team if a new password must be generated to access your Matrix system. The information in the different screens does not update. Java Plugin settings may be incorrect. Make sure “Enable Caching” box is not checked. Make sure “Check for new version of stored pages” is checked in IE.
Graco Standard Warranty Graco warrants all equipment manufactured by Graco and bearing its name to be free from defects in material and workmanship on the date of sale to the original purchaser for use. With the exception of any special, extended, or limited warranty published by Graco, Graco will, for a period of twenty-four months from the date of sale, repair or replace any part of the equipment determined by Graco to be defective.
