Product Manual

4
SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION
A. PUMP WON’T PRIME 1. Dirty strainer screen Remove and clean strainer.
2. Suction line problem Check for leaks in suction line.
3. Pump outlet is blocked or valve is shutoff Check pump outlet system for blockage.
4. Fluid level below suction pipe Rell tank or add longer suction pipe.
5. Fluid viscosity exceeds pumps rated capability Refer to the Viscosity Charts for viscosity limits.
6. Gerotor is locked Inspect gerotor for smooth rotation. Remove any debris.
7. Excessive gerotor wear Inspect gerotor. Replace if worn.
8. Bypass valve not seating Remove / inspect bypass valve. Clean if necessary.
B. LOW FLOWRATE 1. Dirty strainer screen Remove and clean strainer.
2. Suction line problem Check for leaks in suction line.
3. Fluid viscosity exceeds pumps rated capability Refer to the Viscosity Charts for viscosity limits.
4. Nozzle or meter pressure exceeds product Replace meter or nozzle.
specications
5. Bypass valve not seating Remove / inspect bypass valve. Clean if necessary.
6. Excessive gerotor wear Inspect gerotor. Replace if worn.
7. Low voltage to motor Ensure power at motor is at proper voltage.
8. Motor wired for incorrect voltage Rewire for correct voltage. Instructions are on
motor nameplate.
C. MOTOR STALLS 1. Bypass valve is sticking Remove / inspect bypass valve. Clean if necessary.
WHEN VALVE /
NOZZLE IS CLOSED
D. MOTOR STALLS 1. Fluid viscosity exceeds pumps rated capability Refer to the Viscosity Charts for viscosity limits.
WHEN PUMP FIRST
STARTS
2. Gerotor is locked Inspect gerotor for smooth rotation. Remove any debris.
E. MOTOR OVERHEATS 1. Fluid viscosity exceeds pumps rated capability Refer to the Viscosity Charts for viscosity limits.
2. Gerotor is not rotating smoothly Inspect gerotor for smooth rotation. Remove any debris.
3. Incorrect voltage Ensure power at motor is at proper voltage.
F. MOTOR WILL NOT 1. No power to motor Check circuit breakers and electrical connections.
TURN ON
2. Switch failure Replace switch.
3. Motor has tripped internal motor protection Allow motor to cool for at least 30 minutes.
G. PUMPS LEAK 1. Missing or damaged seals Inspect affected areas for proper O-ring sealing.
2. Shaft seal damage Inspect and replace shaft seal if needed.
3. Incompatible uid pumped Check if uid is compatible with aluminum, brass,
nitrile rubber, stainless steel, steel and zinc plated
steel.
TROUBLESHOOTING