Use and Care Manual

13
Smokeless Indoor Grill - GW88000
WARRANTY
General Warranty excludes refurbished / auction items.
GoWISE USA has a 1-year limited warranty for all products. Products
are warrantied against defects in materials and workmanship for
1 year from the date of purchase, when used in accordance with
the instructions provided. This warranty does not cover damages
or wear resulting from accident, misuse, abuse, commercial use, or
unauthorized adjustment and/or repair. GoWISE USA shall not be
liable for loss of use or any other incidental, consequential or indirect
costs, expenses or damages. There are no express warranties except
as listed above. This warranty gives you specic legal rights and you
may have other rights which vary from state to state.
CALL 855-233-9199 for RETURN INSTRUCTIONS
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTINENTAL
UNITED STATES. WE WILL SHIP TO A FREIGHT FORWARDER FOR
CUSTOMERS.
NOTE: Customers are responsible for all return shipping costs. When
item(s) are returned under warranty as being defective, they are
thoroughly tested to verify manufacturer defect. If any item(s) are
determined to be in proper working order after testing, all shipping
cost to have the product returned to the customer will be the
responsibility of the customer.
Return Period: 30 Days
All return requests must be made within 30 days from the date our
customers purchase their product(s). Refunds are only applicable
during the 30-day return period and may be subject to restocking
fees up to 15% of the original purchase amount. If the product is
defective within 30 days, GoWISE USA will cover the cost of return
shipping. However, a photo and/or video from the customer is
required to receive a pre-paid shipping label. If the product is
missing any accessories that were included in the original
Packaging/shipment, or the product is damaged, altered or used,
the item may no longer be eligible for a refund or replacement.
Any decision of refund and/or replacement will be decided at the
discretion of GoWISE USA.