2021 W480 Series Quick Install Guide Cellgate Support: 972-231-1999, opt.
R Recommended wiring: 18/6 shielded for main device, and 18/4 shielded for optional W Wiegand devices. Items Included in Kit 1. Watchman Unit 6. Bolts X 4 2. 12 Volt DC Power Supply 7. Quick Install Guide 3. 8. Activation & Test Process 4. Magnetic Read Switch 9. Customer Information Packet Leave one key with the customer 5.
Plug customer internet into the blue port Plug Watchman into any yellow port Plug optional external cameras into any yellow port 18 ga stranded: up to 25 ft. 16 ga stranded: up to 50 ft. 12 ga stranded: up to 60 ft.
Interface Wiring Diagram Oriented the same as the Watchman install To Magnetic Switch or Dry Contact on Operator Free Exit or Exit Terminal Yellow: Positive Blue: Common Ground Gray: Negative White: Positive To Gate Operator 3 Normally Open Connection 2 Main Power Optional Wiegand 26-Bit Connection 12 V Input Power 1 Red:12 V power Black: Ground Green: Data 0 4 White: Data 1 6-Wire Installation Instructions 1. Wire main power from the transformer to the power connector on the circuit board. 2.
A B or Hinge A B Center A B or Hinge Place the Mag Switch anywhere you can pull A and B at least 2 inches away from each other when the gate is open, and where you can pull A and B 1.5 inches apart when the gate is open. B B A A 1.5 inch 2 inch Gate Closed Gate Open Note: Gate statuses can be inverted. If needed, please cell Cellgate to invert.
Mounting to Standard Pedestal Mount
Mounting to Standard Pedestal Mount, Continued
2021 W WXL-P Multi-Tenant W480 W461 Username: Password: Write down your login credentials above for your future reference.
Customer Support – (972) 231-1999 option 3 Table of Contents Table of Contents.................................................................................................................................... 2 User Profile Descriptions ................................................................................................................ 3-11 Web Portal Introduction ..............................................................................................................
Customer Support – (972) 231-1999 option 3 User Profile Descriptions Administrator ....................................................................................................................................4 Senior Manager .................................................................................................................................4 Multi-Property Manager ....................................................................................................................
Customer Support – (972) 231-1999 option 3 Administrator Can Do: x Use CellGate App x Import Callgroups x Momentarily Open Gate on Demand x Momentarily Open Gate During Call x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users Senior Manager Can Do: x Use CellGate App x Import Callgroups x Momentarily Open Gate on Demand x Momentarily Open Gate During Call
Customer Support – (972) 231-1999 option 3 Multi-Property Manager Can Do (for their properties only): x Use CellGate App x Import Callgroups x Momentarily Open Gate on Demand x Momentarily Open Gate During Call x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users Can’t Do: x Edit/Remove Senior Manager Property Manager Can Do (for their property only): x Us
Customer Support – (972) 231-1999 option 3 HOA Manager Can Do (for their property only): x Use CellGate App x Import Callgroups x Momentarily Open Gate on Demand x Momentarily Open Gate During Call x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users Can’t Do: x Edit/Remove Property Manager x Manage Billing Dealer Distributor Manager Can Do (for their prop
Customer Support – (972) 231-1999 option 3 Callgroup Manager with Remote Access Can Do (for their callgroup only): x Use CellGate App x Momentarily Open Gate on Demand x Momentarily Open Gate During Call x Manage Callgroup in Web Portal x Manage Callgroup Users in Web Portal Can’t Do: x Import Callgroups x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Other Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage
Customer Support – (972) 231-1999 option 3 Callgroup User with Remote Access Can Do: x Use CellGate App x Momentarily Open Gate on Demand x Momentarily Open Gate During Call Can’t Do: x Import Callgroups x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users Callgroup User Can Do: x Momentarily Open Gate During Call Can’t Do: x Use CellGate App x Import Cal
Customer Support – (972) 231-1999 option 3 Voice Callgroup Manager with Remote Access Can Do (for their callgroup only): x Use CellGate App x Momentarily Open Gate on Demand x Momentarily Open Gate During Call x Manage Callgroup in Web Portal x Manage Callgroup Numbers in Web Portal Can’t Do: x Import Callgroups x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Other Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x
Customer Support – (972) 231-1999 option 3 Voice Callgroup User with Remote Access Can Do: x Use CellGate App x Momentarily Open Gate on Demand x Momentarily Open Gate During Call Can’t Do: x Import Callgroups x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users Voice Only Callgroup User Can Do: x Momentarily Open Gate During Call Can’t Do: x Use CellGate
Customer Support – (972) 231-1999 option 3 Access Code User Only Can Do: x Momentarily Open Gate on Demand Can’t Do: x Use CellGate App x Import Callgroups x Momentarily Open Gate During Call x Hold Open Gate x Take Photos x Manage Web Portal x Manage Billing x Manage Callgroups x Manage Devices x Manage Schedules x Manage Restrictions x Manage Access Codes x Manage Permissions x Manage Users CellGate App User Only Can Do: x Use CellGate App x Momentarily Open Gate on Demand x Hold Open Gate x Take Photo
Customer Support – (972) 231-1999 option 3 Web Portal Introduction Log into the Web Portal at user.zapopen.com with your email address and password. This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be used as a public resource outside of CellGate.
Customer Support – (972) 231-1999 option 3 As soon as you login, you will be redirected to the Dashboard (Home Page). Navigation Bar Dashboard (current page). Edit the name of your gate. View/Import callgroups. View the logs for this specific gate. Add/Edit users and access codes. Setup text/email notifications. View logs and gate/camera history. Trigger this gate. View/Edit your account information. Take a photo from the gate’s camera. View/Edit your billing information.
Customer Support – (972) 231-1999 option 3 Manage Callgroup > Video Callgroup When you click , you will be redirected here where you can filter your callgroups by a variety of options. Here, you can add callgroups, remove callgroups, or copy them to other devices. Here, you can resend an invite for someone to set up their callgroup. Here, you can edit your callgroup. Here, you can export your callgroups to a spreadsheet.
Customer Support – (972) 231-1999 option 3 Adding Callgroups When you click This field is optional for your records. , you will be redirected here. This is the name that will appear on the unit for this callgroup. First set of app users called. Second set of app users called. Third set of phone numbers called. NOTE: When you receive a call from the unit, you must press 1 to be connected to the call. To open the gate, press star (*) or 9.
Customer Support – (972) 231-1999 option 3 Edit Callgroups When you click , you will be redirected here. Since you’re editing an existing callgroup, you can invite a user to setup their own password or add them and create their password yourself. Here, you can invite a user to setup their own password. They will be added to whatever slot the button is next to. Here, you can add a user to whatever slot the button is next to and set up their password for them.
Customer Support – (972) 231-1999 option 3 Invite User / Add User When you click , this window will pop up allowing you to send an invite via email, text, or both. This will prompt the user to setup their own password and download the CellGate App. When you click , this window will pop up allowing you to add a user and create a password for them. This guide provided by CellGate is intended as a reference guide for the gate access portal interface.
Customer Support – (972) 231-1999 option 3 Manage Callgroup > Import Video Callgroup When you click , you will be redirected here where you can load your Callgroup callgroups and import themConfiguration through the use of a template. Here, you can download a blank CellGate or DoorKing template. Load your template or clear it if you picked the wrong file. Choose completed template from your computer. Expand filter options.
Customer Support – (972) 231-1999 option 3 Reviewing/Importing Callgroups When you click , you will be redirected here where you can view the email and text templates that will be sent to your users. Your users will be prompted to create a password and download the CellGate App for either iOS or Android. They will also be provided a link to the CellGate App Guide and the Property Manager’s contact information. This contact information will populate on the enrollment emails.
Customer Support – (972) 231-1999 option 3 Tenant Resources – Password Creation and Introduction Video When tenants click on the link to create their password, this web page will pop up prompting them to do so. These are the password requirements. Please also note there can be no symbols and the password cannot be in all capital letters. After setting up their password, tenants will be redirected to this page where they can watch a video on how to configure their callgroup.
Customer Support – (972) 231-1999 option 3 Tenant Resources – Editing Callgroup After logging in, tenants will be able to configure their callgroup by adding sub-users or phone numbers. To add codes or other methods of access to the property, tenants will have to contact the account’s administrator. NOTE: When using the “Invite User” function, the contact MUST be made aware to check for their invite email or text and subscribe to be able to use the CellGate App.
Customer Support – (972) 231-1999 option 3 Tenant Resources – Inviting and Adding Sub-users When tenants click on , they will be prompted to enter the notification type (email, text or both), the name of the sub-user they’re inviting, and the sub-user’s contact method (email or text). Below is an example of what the invite email could look like. When tenants click on , they will be prompted to enter their sub-user’s name and login information manually.
Customer Support – (972) 231-1999 option 3 Tenant Resources – Subscribe Page After invited users click on “Subscribe”, they will be redirected to this web page where they enter in their desired username (email) and password. After this, they will be able to download the CellGate App and login with their new credentials to receive video calls. This guide provided by CellGate is intended as a reference guide for the gate access portal interface.
Customer Support – (972) 231-1999 option 3 Adding Users and Access Codes When you click Users on the Navigation Bar, you will be redirected here. Adding Users and Access Codes Here, you can filter your Users. When you click Add an Access Code or User. , you will be redirected here. Name of who the Access Code is assigned to. Yes: Access Code can be used at all locations. No: You choose which locations this Access Code can access.
Customer Support – (972) 231-1999 option 3 When you click 4 – 5 digit Access Code below 65534. , you will be redirected here (continued). Yes: Access Code has no restrictions. No: Access Code can be restricted (see below). Restrict Access Code by: - Date Range - Time Frame - Days of the Week - Number of Times it Can Be Used Each device can have one Hold Open Code. This code is automatically created and can only be edited by CellGate. To create a new code, the old one must be deleted first.
Customer Support – (972) 231-1999 option 3 When you click , you will be redirected to this page with 5 different sections. Name of the User. These fields are optional but are available for your reference. Select from one of the profiles listed and assign it to your user. Yes: Access Code can be used at all locations. No: You choose which locations this Access Code can access. This guide provided by CellGate is intended as a reference guide for the gate access portal interface.
Customer Support – (972) 231-1999 option 3 Assign Access Code. Assign RFID/Card/Clicker. Assign username and password. Restrict Access Code, RFID/Card/Clicker or login by: - Date Range - Time Frame - Days of the Week - Number of Times it Can Be Used This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be used as a public resource outside of CellGate.
Customer Support – (972) 231-1999 option 3 Viewing/Filtering Logs When you click , you will be redirected to this page where you can filter Logs y and g gate/camera history. Export Logs to a spreadsheet. This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not intended to be used as a public resource outside of CellGate.
Customer Support – (972) 231-1999 option 3 Viewing/Editing My Account When you click on the Navigation Bar, you will be redirected here. Your primary account contact. Click “Add” if you’d like to add another contact. Viewing/Editing My Account Your primary billing contact. Click “Edit” if you ever need to update your contact info. When you click Edit across from Account or Billing, you will be redirected to this page where you can update your contact info.
Customer Support – (972) 231-1999 option 3 Viewing/Editing Billing When you click Billing” g on the Navigation g Bar, you y will be redirected here. Your reoccurring bill amount. Viewing/Editing Billing Click “Edit” if you ever need to update your credit card info. Your billing address. Email where invoices and receipts will be sent. This guide provided by CellGate is intended as a reference guide for the gate access portal interface.
Customer Support – (972) 231-1999 option 3 Setting Schedules To set a Schedule, you will need to navigate back to the Dashboard. Click “Schedule”. Settingg SSchedules chedules When you click “ ”, you will be redirected here. Add a Weekly Schedule here. NOTE: Weekly Schedules will hold your gate open during the scheduled time. Add an Alternative Schedule or Blackout Schedule. Alternative Schedule: Will override the default schedule for the selected date(s).
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
