User Manual

GMC-I Messtechnik GmbH 17
14 Repair and Replacement Parts Service,
Calibration Center* and Rental Instrument Service
If required please contact:
GMC-I Service GmbH
Service Center
Thomas-Mann-Str. 16-20
90471 Nürnberg • Germany
Phone [phone]
Fax [phone]
e-mail [e-mail]
This address is only valid in Germany.
Please contact our representatives or subsidiaries for service
in other countries.
* Calibration Laboratory for Electrical Quantities
DKD – K – 19701 accredited per DIN EN ISO/IEC 17025
Accredited quantities: direct voltage, direct current value, direct
current resistance, alternating voltage, alternating current value,
alternating current active power, alternating current apparent power,
DC power, capacitance, frequency, temperature
Competent Partner
GMC-I Messtechnik GmbH is certified in accordance with
DIN EN ISO 9001:2000.
Our DKD calibration lab is accredited by the Deutscher
Kalibrierdienst (German Calibration Service) in accordance
with DIN EN ISO/IEC 17025:2005 under registration number
DKD–K–19701.
We offer a complete range of expertise in the field of
metrology: from test reports and factory calibration certificates,
right on up to DKD calibration certificates.
Our spectrum of offerings is rounded out with free test
equipment management.
An on-site DKD calibration station is part of our service
department. If errors are discovered during calibration, our
specialized personnel are capable of completing repairs using
original replacement parts.
As a full service calibration lab, we can calibrate instruments
from other manufacturers as well.
DKD Calibration Certificate Reprints (upon request)
If you order a DKD calibration certificate reprint for your
instrument, please provide us with the reference numbers
indicated in the upper and lower most fields of the calibration
seal. We do not need the instrument’s serial number.
15 Guarantee
All METRAHit

measuring and calibration instruments are
guaranteed for a period of 3 years after date of shipment.
Calibration is guaranteed for a period of 12 months. The
guarantee covers materials and workmanship. Damages
resulting from use for any other than the intended purpose or
operating errors, as well as any and all consequential
damages, are excluded.
16 Product Support
If required please contact:
GMC-I Messtechnik GmbH
Product Support Hotline
Phone [phone]
Fax [phone]
E-Mail [e-mail]
17 Recalibration Service
We calibrate and recalibrate all instruments supplied by
GMC-I Messtechnik GmbH, as well as other manufacturers,
at our service center (e.g. after one year within the framework
of your test equipment monitoring program, prior to use, etc.)
and we offer you free test equipment management. Refer to
chapter 14 for address.