User manual

GMC-I Gossen-Metrawatt GmbH 33
15 Repair and Replacement Parts Service
DKD Calibration Laboratory * and Rental Instrument Service
If required please contact:
GMC-I Gossen-Metrawatt GmbH
Service Center
Thomas-Mann-Str. 20
90471 Nuremberg, Germany
Phone: [phone]
Fax: [phone]
e-mail [e-mail]
This address is only valid in Germany.
Please contact our representatives or subsidiaries for
service in other countries.
* Calibration Laboratory for Measured Electrical Quantities
DKD – K – 19701 accredited per DIN EN ISO/IEC 17025
Accredited quantities: direct voltage, direct current value, direct current resistance,
alternating voltage, alternating current value, AC active power, AC apparent power,
DC power, capacitance, frequency and temperature
Competent Partner
GMC-I Gossen-Metrawatt GmbH is certified in accordance with
DIN EN ISO 9001:2000.
Our DKD calibration lab is accredited by the Physikalisch-
Technische Bundesanstalt (German Federal Institute of Physics
and Metrology) and the Deutscher Kalibrierdienst (German
Calibration Service) in accordance with DIN EN ISO/IEC 17025
under registration number DKD–K–19701.
We offer a complete range of expertise in the field of metrology:
from test reports and factory calibration certificates, right on up to
DKD calibration certificates.
Our spectrum of offerings is rounded out with free test equipment
management.
Our service department includes an on-site DKD calibration bench. If
errors are discovered during calibration, our specialized personnel
are capable of completing repairs using original replacement
parts.
As a full service calibration lab, we can calibrate instruments from
other manufacturers as well.
Services
• Pick-up and delivery
• Express service (immediate, 24 hour and weekend service)
• Initial start-up and queries
• Device and software updates to current standards
• Replacement parts and repairs
• Help desk
• Seminars with practical experience
• Testing in accordance with BGV A3 (previously VBG 4)
• DKD calibration lab per DIN EN ISO/IEC 17025
• Service contracts and test equipment management
• Rental instrument service
• Disposal of old instruments
DKD Calibration Certificate Reprints
If you order a DKD calibration certificate reprint for your
instrument, please provide us with the reference numbers
indicated in the upper and lower most fields of the calibration
seal. We do not need the instrument’s serial number.