Operation Manual
311220
25
Failure Possible cause Remedy
Unpleasant smell in the
washing machine drum.
• Remains of fabrics, washing
agent and softener in the fi lter.
• Development of germs
• Check whether the fi lter is clean.
• Run the auto-clean (SterilTub)
program (see chapter: selecting
additional functions)
Washing time is longer
than usual.
Time indicated on the
display is corrected during
the washing cycle.
• Low temperature of inlet water.
• The machine switched on
the UKS* system because of
uneven laundry load.
• Low mains voltage.
• There has been a failure in the
power supply.
• Washing program time may be up
to 60% longer; however, this does
not imply a fault in the machine.
• Washing time is extended by the
power supply down-time.
FAILURE 1
Program temperature not
reached
(F1 is displayed)
Temperature sensor
disconnected from the electronic
circuit.
• Turn off the appliance and wait for
a few seconds;
• turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
FAILURE 2
Washing program does
not start
• At the start of the
washing cycle: washing
stage symbol fl ashes.
• During washing: F2 is
displayed
Door is not properly closed. Push it towards the machine.
FAILURE 3
Water is not supplied to
the machine
(F3 is displayed after
approx. 4 minutes).
Disturbed water inlet.
Check if:
• the water tap is open,
• inlet pipe net fi lter is clean.
Push the START button.
FAILURE 4
Spinning rpm not reached
in the selected program
(F4 is displayed)
• rpm sensor disconnected
• Motor overload due to too high
water level (manual addition of
water) or too big laundry load
• Motor failure
• Turn off the appliance and wait for
a few seconds;
• turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.
FAILURE 5
Motor operation
interrupted; or motor does
not operate
(F5 is displayed)
Motor overload or motor failure. • Turn off the appliance and wait for
a few seconds;
• turn the appliance back on and
repeat the washing program.
If the failure is reported again, call a
service technician.