Operation Manual
Communication Log
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Image 16: Communication Log
The Communication Log (Image 16) maintains a history of all requests sent to the vehicle
and all responses received during a single ProScan session. This log is made viewable so
that if any technical difficulties arise, you can provide a copy of the log along with
customer support inquiries. The log should provide customer support representatives with
sufficient information to quickly pinpoint the exact problem and provide assistance.
Therefore, if you ever encounter problems using ProScan, please copy and paste the
Communication Log into your support request. If ProScan crashes and you cannot access
the Communication Log before the application closes, you can find a copy of the log
saved as “commlog.txt” in the ProScan installation folder.
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