Warranty
not designed or designated, or for defects caused by the use of paints, solvents or 
other chemicals which come in contact with the lockset. THIS WARRANTY DOES 
NOT COVER scratches or abrasions. THIS WARRANTY DOES NOT APPLY to 
locksets or component parts of locksets that were not originally manufactured by 
Warrantor. THIS WARRANTY SHALL NOT APPLY TO SUBSEQUENT OWNERS. 
4. SERVICE AND REPAIR EXPENSE. 
Under this Limited Warranty the Warrantor will provide only a replacement lockset or 
a part of it. Warrantor will pay reasonable shipping costs for surface transportation 
only for locksets returned to Warrantor’s Customer Service Department. Warrantor 
will ship replacement parts under this Limited Warranty at its expense by surface 
transportation only. Any special handling, express or expedited service or different 
method of transportation shall only be provided at the request and expense of the 
purchaser of the locksets. However, if warrantor determines that a lockset does not 
qualify for repair or replacement under the applicable Limited Warranty, Warrantor 
will notify the consumer of the estimated costs of repair or replacement and obtain 
the consumer's authorization and agreement to pay actual repair or replacement 
costs before proceeding with non-warranty repair or replacement. Warrantor shall 
have no liability to pay any costs for repairs performed by anyone other than 
Warrantor or its designee, unless in each instance Warrantor has given written 
approval for such repair. Warrantor shall not be responsible for any costs incurred for 
the removal or reinstallation of locksets covered by this Limited Warranty. 
5. LIMITATION ON IMPLIED WARRANTIES. 
ANY EXPRESS WARRANTY NOT PROVIDED IN THIS LIMITED WARRANTY, AND 
ANY REMEDY FOR BREACH OF CONTRACT THAT, BUT FOR THIS PROVISION, 
MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS EXCLUDED AND 
DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF 
FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE 
DURATION OF EACH EXPRESS WARRANTY PERIOD. 
a. Should the locksets be considered a consumer product as may be covered by the 
Magnusson-Moss Federal Warranty Act, please be advised that some states do not 
allow limitations on how long an implied warranty lasts, so the above limitation may 
not apply to you. 
6. CLAIM PROCEDURE. 
To obtain performance of any obligation under this Limited Warranty, you must 
contact: Yale Locks & Hardware, Customer Service Department, 225 Episcopal 
Road, Berlin, CT 06037 USA, Tel 1-800-438-1951, Fax 1-800-338-0965. 
a. The Warrantor will only honor replacement with an identical or similar lockset or 
parts of it which are manufactured or distributed by the Warrantor. 
b. Customer service department hours are between 8:00 am and 4:30 pm EST, 
Monday through Friday, except holidays. 
7. DISCLAIMER. 
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON 
THE FACE OF THIS DOCUMENT. NO OTHER EXPRESS WARRANTY HAS BEEN 
MADE OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT 
TO THE LOCKSET OR THE INSTALLATION, OPERATION, REPAIR OR 
REPLACEMENT OF THE LOCKSET. THE MAXIMUM LIABILITY OF YALE 
HEREUNDER IS LIMITED TO THE PURCHASE PRICE OF THE LOCKSET. 
UNDER NO CIRCUMSTANCES SHALL YALE BE LIABLE TO PURCHASER OR 



