Warranty

English
Safety, Warranty & Regulatory Guide for
Google Nest Cam Outdoor
This booklet provides important safety, regulatory, and warranty information that you should read
before you start using your Nest Cam Outdoor.
Basic safety
PLACEMENT GUIDELINES
Review the safety guidelines at g.co/nest/camsafety before installing and using Nest Cam Outdoor.
• To avoid risk of overheating and burns: Use only in temperatures between –4° and 104°F
(–20° and 40°C). Keep out of direct sunlight. Do not block airflow to Nest Cam Outdoor.
• To avoid risk of fire and electric shock: Use only the provided power adapter and cable. Install
in accordance with building and installation codes where you live. For example, if your desired
electrical outlet is exposed to direct rain, the electrical code may require that the outlet have a
while-in-use cover. We recommend using only an electrical outlet equipped with a ground fault
circuit interrupter (look for “Test” and “Reset” buttons on your outlet).
• To avoid risk of other serious injury: Keep camera and all components out of the reach of
children and pets. If your camera is installed more than 6.5 feet (2 m) above the ground,
make sure you’ve got a cable clip close to the camera head (6 inches or 15 cm from the base).
Service & support
For online help, visit g.co/nest/support
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause
undesired operation.
For FCC Compliance Statement, visit g.co/nest/fcccompliance
Responsible Party – U.S. Contact Information
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.
Contact: g.co/nest/contact
Open Source Compliance
g.co/nest/notices
© Google LLC. Google and Google Nest Cam Outdoor are trademarks of Google LLC.
Google Consumer Hardware Limited Warranty |
USA/CANADA
This Limited Warranty applies only if you are a consumer and purchased your Google product
(“Google Product”) in the United States or Canada.
Total Satisfaction Return Policy. If you are the original purchaser of this Google Product and you
are not satisfied with this Google Product for any reason, you may return it in its original condition
within thirty (30) days of the original purchase and receive a full refund.
What does this warranty cover and how long does it last? Google warrants that a new Google
Product (including any ancillary parts that may be packaged with it) will be free from defects
in materials and workmanship under normal use in accordance with Google’s published user
documentation for one year from the date of original retail purchase in its original packaging by you.
If a Google Product has been refurbished, Google warrants that the Google Product (including any
ancillary parts that may be packaged with it) will be free from defects in materials and workmanship
under normal use in accordance with Google’s published user documentation for ninety days from
the original date of retail purchase by you (these warranties are collectively referred to as our
“Limited Warranty”).
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited
Warranty arises and you return your Google Product during the Limited Warranty period (which
is one year for new Google Products and ninety days for refurbished Google products), Google will
in its sole discretion and to the extent permitted by law repair your Google Product using new
or refurbished parts, replace your Google Product with a new or refurbished Google Product
functionally at least equivalent to yours, or accept the return of your Google Product in exchange for
a refund of the purchase price you paid for your Google Product. If Google repairs or replaces your
Google Product, the repaired or replaced Google Product will continue to be warranted for the
remaining time of the original warranty period. All returned parts for which you have received a
replacement will become the property of Google. Repair or replacement may result in loss of data.
Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to
your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE
PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS
ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED,
ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT,
EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE PERIOD OF THE
EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER
YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
What does this warranty not cover? This Limited Warranty is only valid and enforceable in locations
where the Google Product is sold and will apply only if you purchased your Google Product from
Google or its authorized resellers. This Limited Warranty only applies to hardware components
(and not any software elements) of Google Product, and this Limited Warranty does not apply to
damage caused by: (1) normal wear and tear; (2) accidents; (3) misuse (including failure to follow
product documentation); (4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by
Google-authorized technicians; and (8) external causes such as, but not limited to: water damage,
exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied
to the Google product, and extreme thermal or environmental conditions. This Limited Warranty
does not guarantee that use of the Google Product will be uninterrupted or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE
PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER
CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR
OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY
DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR
THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS
REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY
OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN
CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED
THE AMOUNT YOU ACTUALLY PAID GOOGLE FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
How do you make a claim? To make a claim under the Limited Warranty, please contact Google
Product Support at g.co/nest/support. You must provide your name, contact information, and the
serial number of your Google Product to receive support. You may also be required to provide a
purchase receipt.
Other limitations: No vendor, seller, authorized reseller, employee, or representative of Google or
its affiliates or any third party is authorized to make any modification, extension, or addition to this
Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the
remaining terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty gives you specific
legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of Delaware, whose
principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043,
United States.
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