Nest Secure User’s Guide
Contents In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Do this first . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In the box. Nest Guard Nest Tags Alarm, motion sensor and keypad. Key fob to quickly arm and disarm your home. For Nest Guard installation Power cable 4 Power adapter Power adapter bracket and screw Nest Detect sensors with open-close magnets Senses when a door or window opens or when someone walks nearby.
Do this first. The Nest app will show you how to set up, install and test everything. Get the Nest app for Android or iOS. Tap the Add button. Don’t see a Tap the ? Add Nest Guard first. Then add Tags and Detects. . Want to see how it’s done? Go to nest.com/installsecure for installation videos and additional tips. SYSTEM REQUIREMENTS To set up and use Nest Secure you’ll need a compatible iOS or Android phone or tablet with Bluetooth 4.
Nest Guard Alarm, motion sensor and keypad. Light ring Shows you the alarm’s status. Learn more on page 19. Motion sensor Detects when someone walks nearby. Speaker For spoken alerts and the alarm. Front Panic button Power port Press to instantly sound the alarm and send an emergency alert to everyone who shares access to your Nest home. Plug in the power cable here. A green light tells you it’s receiving AC power.
Nest Guard’s illuminated keypad Guard lights up when you approach, and the buttons light up as you need them so you’ll know what to do. Security level buttons 1 2 3 Let you switch between security levels. 4 5 6 Keypad 7 8 9 Enter your passcode or tap Nest Tag here to arm and disarm. Info button 0 Press when lit to check the status of your security system.
Nest Tag Key fob lets you arm or disarm without entering a passcode. Disarm with a tap Tap and hold Nest Tag on Guard to arm or disarm when you’re leaving and coming home. Give one to people you trust Kids and guests won’t have to remember a passcode. You can also set a schedule that lets them come in at certain times. Key loop Attach to your key ring.
Nest Detect Nest Detect is a versatile sensor. Put it on a door or window to know when it opens or closes, or put it on the wall to know if someone walks nearby. Motion sensor and button Senses when someone walks by. When Nest Secure is armed, press the button to open a door or window without the alarm going off. Open-close magnet Works with Nest Detect to sense when a door or window opens or closes. Light ring Press the button and the light will show you Nest Detect’s status.
Placement tips The Nest app will tell you how to install and set up Nest Guard, Nest Detect and Nest Tag. Here are some tips to get started. Where to place Nest Guard 28-42 inches (0.7-1.2 m) It should be close to where you come and go. So it’s easy to access on your way in and out. Make sure it’s at the right height. Put Nest Guard on a table or low shelf so it’s easy to reach and its motion sensor can see the room. It must be between 28 and 42 inches above the floor.
Use an unswitched wall outlet. Choose an outlet that’s not controlled by a switch, so you don’t accidentally turn off Nest Guard. The included bracket helps keep Nest Guard plugged in. Find a spot with a good Wi-Fi signal. Nest Guard needs a Wi-Fi internet connection so it can send alerts and notifications to your phone. The motion sensor should face front. Keep it free from mail, keys and anything else that could block its view.
Nest Guard placement Standard detection area Guard should be placed on a surface 28 to 42 inches (0.7 to 1.2 m) above the floor, and within 2 feet (0.6 m) of the edge so it has a clear view of the room. If it’s placed outside of these specifications, the detection range can be affected, and you may also experience false alarms. Nest Guard can sense motion from people walking up to 10 feet (3 m) away and up to 90° in front of it.
Where you can place Nest Detect Nest Detect will sense different things depending on where you place it. On a door On a window On a wall Nest Detect can sense when a door opens or closes, or when someone walks nearby. Nest Detect can sense when a window opens or closes. Nest Detect can sense when someone walks nearby.
Nest Detect mounting height Standard detection area Nest Detect must be mounted 5 feet to 6 feet 4 inches (1.5 to 2 m) above the floor. If you mount it higher or lower, the detection range decreases, and you may also experience false alarms. Nest Detect can sense motion from people walking up to 15 feet (4.5 m) away. 15' (4.5 m) 15' (4.5 m) 15' (4.5 m) 6'4" 6'4" 6'4" 5' 5' 5' Side view 14' (4.3 m) 14' 14'm) (4.3 (4.
Dog Pass If you have a dog under 40 pounds (18 kg), turn on Reduced Motion Sensitivity in the Nest app settings to help avoid false alarms. There are different installation requirements and motion detection ranges when using Reduced Motion Sensitivity. Mounting height Reduced Motion Sensitivity detection area Nest Guard should be placed above your dog’s head, but still mounted within the standard range of 28 to 42 inches (0.7 to 1.2 m) above the floor.
Using Nest Secure SETTING THE SECURITY LEVELS Nest Secure has three different security levels you’ll use when you’re home or away. You can easily switch between them on Nest Guard or with the Nest app. WHAT HAPPENS WHAT’S DETECTED Motion Away and Guarding Use when no one is home. Home and Guarding Open/close NOTIFICATIONS Alarm and security alerts — — The alarm sounds when a door or window opens, or when there’s motion in a room. The alarm sounds when a door or window opens.
HOW TO ARM AND DISARM NEST SECURE FEATURES You can arm and disarm your home in three ways: entering your passcode on Guard, tapping Tag on Guard, or using the Nest app. When you hear Nest Guard’s Heads-Up alert, the light ring will also show you a countdown so you know how much time you have before the alarm sounds. No Rush With No Rush, you can take the time you need to leave home or disarm before the alarm sounds. By default, you have 60 seconds.
NEST GUARD FEATURES Info button If the Info button lights up, there’s an issue with your security system. Press the button and Nest Guard will tell you what it is. Some issues might prevent the system from keeping your home secure. Issues that won’t prevent arming: • A door or window is open • Power loss on Guard • Poor network connectivity • A device needs attention and should be checked Issues that prevent arming: If there’s an issue that will prevent arming the Info button will turn red.
Nest Guard lights and sounds ALARM ERROR SETUP HEADS-UP ISSUES AND EXCEPTIONS SECURITY LEVELS What you see. Green light ring countdown Away and Guarding illuminated What you hear. What it means. “YOU HAVE [ONE MINUTE] TO EXIT.” After the countdown, the alarm will sound if motion is detected, or doors or windows are opened. Home and Guarding illuminated CHIME Alarm will sound if doors or windows are opened. Off illuminated CHIME The alarm won’t sound.
NEST DETECT FEATURES NEST TAG FEATURES Quiet Open When Nest Secure is set to Home and Guarding, you can use Quiet Open to open a door or window without the alarm going off. Press the button on the Nest Detect that you want to use. The light ring will turn green, and you’ll have 10 seconds to open it. Your Detect will automatically re-arm when you close the door or window. You can enable or disable Quiet Open in the Nest app’s Settings menu. Select Security then Security Levels.
Testing, maintenance and other useful information TESTING Full installation testing Once your installation is complete, test to make sure all parts of Nest Secure are working. UL requirements state that you should also test Guard weekly, and test all of your Detects’ open/ close and motion sensing at least once a year. You should also re-test Guard if you move it to a new location. Testing Nest Guard 1. Set the security level to Away and Guarding and wait for the countdown to finish. 2.
MAINTENANCE Nest Guard Nest Detect Restarting Restarting Nest Guard can help with troubleshooting some issues. 1. Disarm Nest Secure. 2. Press and hold the “5” button until Guard’s light ring starts spinning blue (about 10 seconds). 3. Release the button when Guard tells you to. 4. Guard will restart and say, “Hi, from Nest.” Powering off If you need to power off Nest Detect, just remove the battery.
INSTALLATION TIPS FOR NEST DETECT Cleaning • Both Nest Guard and Detect should be cleaned once every month. If the motion sensor gets dirty, the detection range could decrease. • To clean, wipe with a damp cloth. You can use isopropyl alcohol if it gets really dirty. • Make sure Nest Detect and Guard sense motion after cleaning. Follow the testing instructions in the Nest app. Battery replacement The Nest app will notify you when a Detect’s battery gets low.
Mounting with screws Install Nest Detect with screws if your walls, windows or doors have rough surfaces, are contoured or dirty, are prone to heat or high humidity, or are painted with low-VOC or zero-VOC paint. For best results use a Phillips #2 screwdriver. 1. Remove Nest Detect’s mounting backplate and you’ll see the screw hole. 2. Remove all the adhesive material from the backplate. 3. Screw the backplate onto the surface.
MORE ABOUT GUARD AND DETECT Installing Nest Detect on a wall • Choose a flat spot on the wall or in a corner of a room. For more information on mounting heights, refer to page 14. • Make sure Nest Detect is pointed toward the area you want to keep track of. For more information on motion detection range, refer to page 14. • To install Nest Detect in a corner, take off the flat backplate and use the included corner backplate for installation.
• • • • • • • • • • • Don’t install Nest Detect outdoors. Don’t install Nest Detect in a garage. Don’t install Nest Detect on glass. Nest Detect and Nest Guard can’t detect motion through glass, like if someone’s moving outside a window. Don’t install where Nest Detect could get wet, like swing-out windows that could be rained on. Don’t install Nest Detect or the open-close magnet where pets or young children can reach them.
Safety and regulatory information Battery and Power Information Battery disposal information Nest Guard 100-240V AC, 50-60Hz, current (2.5 amps) Only use the included power adapter with Nest Guard. One 3.7V rechargeable lithium 18650 battery The included battery provides 12 hours of battery backup under normal operating conditions. Dispose of used batteries promptly and in accordance to your local environmental laws and guidelines. Keep away from children.
• • • • • • WARNING Wireless communications Nest Guard and Nest Detects are engineered to communicate with each other if they’re within 50 ft of each other in a home. Some features of a home may reduce the effective range, including the number of floors, number and size of rooms, furniture, large metallic appliances, construction materials, and other features like suspended ceilings, ductwork and metal studs.
FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Nest Labs, Inc. Limited Warranty Nest Secure THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. 1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE Nest Labs, Inc.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER 7.
064-00081-US-A
