User Guide

Step 8: If you’re on a call, turn your speakerphone on, then off. If you can’t hear sound when
your speakerphone is on or off,
Step 9: Play 2-3 different songs or videos from different apps, like a recorded video on your
phone and a song from a music app.
• If only some sounds are distorted, those sound files could be broken.
• If all sounds are distorted
Set up a fingerprint
You can use the Pixel phone simulator for a step-by-step tutorial to set up Fingerprint Unlock.
On Pixel 6 and later phones, follow these steps:
1. Open your phone’s Settings app.
2. Tap Security Fingerprint Unlock.
3. Follow the on-screen steps. If you don't already have a screen lock, you'll be asked to add
a backup PIN, pattern, or password.
4. Scan your first fingerprint.
o The fingerprint sensor is towards the bottom of your phone’s display. Put your
finger on the fingerprint icon and wait for the fingerprint sensor to light up and
vibrate.
o Press & hold your finger firmly on the screen. Start by placing the center of your
finger over the sensor. Follow the instructions to adjust your finger position to
capture the edges and tips of your fingerprint.
On Pixel 5a (5G) and earlier phones, follow these steps:
1. Open your phone's Settings app.
2. Tap Security.
3. Tap Pixel Imprint.
4. Follow the on-screen steps. If you don't already have a screen lock, you'll be asked to add
a backup PIN, pattern, or password.
5. Scan your first fingerprint.
o Put your finger on your phone's sensor (not its screen).
o Hold your phone as you'd normally hold it when unlocking. For example, hold
your phone with its screen facing you.
Tip: Anyone whose fingerprints you add will be able to unlock your phone and authorize
purchases with your account. If other people share your phone, they should add their fingerprints
from inside their own profiles.