User Guide

What does this warranty not cover? This Limited Warranty is only valid
and enforceable in locations where the Google Product is sold and will
apply only if you purchased your Google Product from Google or its
authorized resellers. This Limited Warranty only applies to hardware
components (and not any software elements) of Google Product. This
Limited Warranty also does not apply to any consumable parts, such
as batteries or protective coatings, that due to their nature diminish
over time, unless failure has occurred due to a defect in materials or
workmanship, nor to any cosmetic damage unless failure has occurred
due to a defect in materials or workmanship . This Limited Warranty does
not apply to damage caused by: (1) normal wear and tear; (2) accidents;
(3) misuse (including failure to follow product documentation);
(4) neglect; (5) disassembly; (6) alterations; (7) servicing other than
by Google-authorized technicians; and (8) external causes such as,
but not limited to: liquid damage, exposure to sharp objects, exposure
to excessive force, anomalies in the electrical current supplied to the
Google product, and extreme thermal or environmental conditions.
Liquid damage voids this Limited Warranty. This Limited Warranty does
not guarantee that use of the Google Product will be uninterrupted
or error-free. The ninety-day Limited Warranty Google provides for
Refurbished Google Products is not applicable to Google Products
refurbished by third parties not authorized to do so by Google, even if
sold by a Google authorized reseller.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE
AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, "GOOGLE
PARTIES") SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF
LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE),
BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY
DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH
YOUR GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY
LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS
REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN
AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU
EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES'
TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT
OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU
ACTUALLY PAID AT RETAIL FOR YOUR GOOGLE PRODUCT .
Some states, provinces or tern tori es do not allow the exclusion
or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
What if my Google Product also has damage which is not covered
by this limited Warranty? If, in addition to a defect covered by this
Limited Warranty, your Google Product also has damage which is not
covered (for example, damage caused by normal wear and tear or
misuse by you) then Google is only responsible for addressing the
defect covered by this Limited Warranty. In certain circumstances,
Google may be prevented or restricted in carrying out the repair work
until the damage which is not covered has also been fixed. For
example, if your Google Product has a cracked screen then this may
prevent Google from carrying out the repair work unless the screen is
also fixed. If this happens, where permitted by law, Google may notify
you and may give you the option of: (1) Google repairing the damage
not covered by this Limited Warranty at your cost (and Google will tell
you the amount in advance); or (2) Google returning your Google
Product to you without carrying out any repair work .
What if my Google Product is damaged by liquid? If your Google
Product has sustained liquid damage this Limited Warranty no longer
applies and Google will not carry out any repair work . Google will give
you the option of: (1) replacing your Google Product at your cost (and
Google will tell you the amount in advance); or (2) Google returning
your Google Product to you.
How do you make a claim? To make a claim under the Limited Warranty,
please contact Google Product Support at g.co/warrantyclaim . You
must provide your name, contact information, and the serial number
of your Google Product to receive support. Before receiving warranty
service, Google may require that you provide proof of purchase details,
respond to questions designed to assist with diagnosing potential
issues and follow Google's procedures for obtaining warranty service.
Other limitations: No vendor, seller, authorized reseller, employee,
or representative of Google or its affiliates or any third party is
authorized to make any modification, extension, or addition to this