Material Safety Data Sheets

Safety, Warranty & Regulatory Guide for
Google Nest Cam with floodlight
This booklet provides important safety, regulatory, and warranty information that
you should read before using your Nest Cam with floodlight. You can find an
online version of this document at g.co/nest/help
Basic safety
WARNING: HEALTH AND
SAFETY INFORMATION
To avoid damaging your device, accessories, or any connected devices and to
reduce the risk of personal injury, discomfort, property damage, or other potential
hazards, follow the precautions below and those found in the Nest Cam with
floodlight Safety Information at g.co/nest/safety:
• Handle your Nest Cam with floodlight with care. You may damage the
Nest Cam with floodlight or the battery if you disassemble, drop, bend, burn,
crush, or puncture your Nest Cam with floodlight. Do not use Nest Cam with
floodlight with a cracked front cover or damaged enclosure. If the Nest Cam
with floodlight gets wet, do not attempt to dry it using an external heat source.
Your Nest Cam with floodlight is designed to work best in ambient temperatures
between -4° and 104° F (-20° and 40° C) and should be stored between ambient
temperatures of -4° and 140° F (-20° and 60° C). Do not expose the Nest Cam
with floodlight to temperatures above 140° F (60° C) as this may damage the
Nest Cam with floodlight, overheat the battery, or pose a risk of fire.
• If Nest Cam is used without the floodlight, it must be powered by a Class 2
SELV Limited Power Source (LPS) output per IEC 60950-1 and/or PS2 classified
output per IEC 62368-1, rated: 5 Volts DC, maximum 1.5 Amp.
• Install in accordance with local building and installation regulations, using the
provided mounting plate, mounting plate cover, wire connectors, and screws
suited for your environment. Keep Nest Cam with floodlight and all components
out of reach of children and pets. See g.co/nestcam/setup for additional
wall-mount instructions.
• A good knowledge of electrical systems is required. If not qualified, do not
attempt to install. Contact a qualified electrician.
• Strangulation hazard. This device is not a toy. Children have strangled on cords.
Keep the cords out of the reach of children (more than 3 feet / 1 meter away).
• You should get the Google Home app and follow the instructions in the app
before using your Google Nest Cam with floodlight. Turn off the power before
exposing wires. Installation may involve high voltage. The app will let you know
when to turn the power off. A terminal block is not included.
Battery
Nest Cam contains a lithium-ion battery, which is a sensitive component that can
cause injury if damaged. Do not attempt to remove the battery. Contact Google or
a Google authorized service provider to replace the battery, or if the device has
been dropped and you suspect that the battery is damaged. Replacement by
non-qualified professionals can damage your Nest Cam with floodlight. Use of an
non-qualified battery and improper disposal may present a risk of fire, explosion,
leakage, and/or other hazards. Do not open, crush, heat above 45° C (113° F), or
incinerate. Dispose of your Nest Cam with floodlight battery, and accessories
according to local environmental regulations. Do not dispose of them in normal
household waste. For more information on recycling your device, visit
g.co/nest/recycle
Medical Device Interference
Your Nest Cam with floodlight contains magnets that may interfere with
pacemakers and other implanted medical devices. For more information, visit
g.co/nest/safety
Proper Handling and Usage
Non replaceable LEDs and luminaire cables
The floodlight LEDs are not replaceable. To replace dead LEDs, you will need to
replace the floodlight device.
Any service or repair of the luminaire cables should be conducted by the
manufacturer or a similarly qualified person in order to avoid a hazard.
Care and Cleaning. Turn the power to the Nest Cam with floodlight off before
cleaning. Use a clean, soft, and dry cloth to clean Nest Cam with floodlight and its
accessories. Do not use any chemical detergent, powder, or other chemical
agents (such as alcohol or benzene) to clean the product or accessories.
For additional care and cleaning information, visit g.co/nest/help
Mounting plate cover painting. Your Nest Cam with floodlight comes with a
paintable mounting plate cover. Use a water based paint when painting this part.
Do not use any oil based paint as this may damage the product.
Weather Resistant. Your Nest Cam with floodlight is weather-resistant, but is not
waterproof. If your Nest Cam with floodlight is damaged, weather resistance may
be compromised.
Service & Support
For online help and support, visit g.co/nest/help. If you send your Nest Cam
and/or its floodlight for service, you might receive a replacement Nest Cam
and/or floodlight in place of your original Nest Cam and/or floodlight. Goods
presented for repair may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be used to repair the goods. If
the goods are capable of retaining user-generated data then the repair or
replacement may result in loss of the data.
alterations; (7) servicing other than by Google-authorized technicians; and (8)
external causes such as, but not limited to: liquid damage, exposure to sharp
objects, exposure to excessive force, anomalies in the electrical current supplied
to the Google product, and extreme thermal or environmental conditions. Liquid
damage voids this Limited Warranty. This Limited Warranty does not guarantee
that use of the Google Product will be uninterrupted or error-free. The ninety-day
Limited Warranty Google provides for Refurbished Google Products is not applicable
to Google Products refurbished by third parties not authorized to do so by Google,
even if sold by a Google authorized reseller.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES
(COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY
THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE),
BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY
BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR
THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE
PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE
BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU
EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN
CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED WARRANTY
WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL FOR YOUR
GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
What if my Google Product also has damage which is not covered by this
Limited Warranty? If, in addition to a defect covered by this Limited Warranty, your
Google Product also has damage which is not covered (for example, damage
caused by normal wear and tear or misuse by you) then Google is only responsible
for addressing the defect covered by this Limited Warranty. In certain circumstances,
Google may be prevented or restricted in carrying out the repair work until the
damage which is not covered has also been fixed. For example, if your Google
Product has a cracked screen then this may prevent Google from carrying out the
repair work unless the screen is also fixed. If this happens, where permitted by
law, Google may notify you and may give you the option of: (1) Google repairing
the damage not covered by this Limited Warranty at your cost (and Google will tell
you the amount in advance); or (2) Google returning your Google Product to you
without carrying out any repair work.
What if my Google Product is damaged by liquid? If your Google Product has
sustained liquid damage this Limited Warranty no longer applies and Google will
not carry out any repair work. Google will give you the option of: (1) replacing your
Google Product at your cost (and Google will tell you the amount in advance); or
(2) Google returning your Google Product to you
How do you make a claim? To make a claim under the Limited Warranty, please
contact Google Product Support at g.co/warrantyclaim. You must provide your
name, contact information, and the serial number of your Google Product to
receive support. Before receiving warranty service, Google may require that you
provide proof of purchase details, respond to questions designed to assist with
diagnosing potential issues and follow Google’s procedures for obtaining
warranty service.
Other limitations: No vendor, seller, authorized reseller, employee, or representative
of Google or its affiliates or any third party is authorized to make any modification,
extension, or addition to this Limited Warranty. If any term of this Limited Warranty
is held to be illegal or unenforceable, the remaining terms of this Limited Warranty
will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty gives
you specific legal rights, and you may also have other rights that vary from
jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of Delaware,
whose principal place of business is at 1600 Amphitheatre Parkway, Mountain
View, CA, 94043, United States.
G953-00932-01 REV F
Notice of Arbitration
In accordance with the Google Arbitration Agreement – Devices, Related
Accessories, and Related Subscription Services (“Arbitration Terms”) set forth
at g.co/devicearbitration, you acknowledge and agree that disputes relating to
your Google device, related accessories, and related subscription services for
your Google device (“Google Device”) will be resolved through BINDING
ARBITRATION on an individual, non-class basis, unless you have opted out or
another exception applies as described in the Arbitration Terms. For disputes
subject to arbitration, you agree to first send a written notice of the dispute
by certified U.S. Mail or by Federal Express (or international equivalent) to
Google’s address for notice, Google LLC, Legal Department – Hardware
Arbitration, c/o Corporation Service Company, 2710 Gateway Oaks Drive, Suite
150N, Sacramento, CA 95833. The notice has to include, if available: (a) the
name of the person making the claim, (b) the type of Google Device, as applicable,
(c) the serial number of the Google Device, (d) the email address used to activate
the Google Device, as applicable, (e) a description of the nature and basis of the
claim, (f) the result that is desired (e.g., an amount of money), and (g) the case
number(s) assigned by Google to track previous attempts to resolve the dispute,
if there is one. We each agree to try to resolve the claim, but if we can’t do that
within 60 days after the notice is received, you or Google may initiate an arbitration
proceeding by following the American Arbitration Association (“AAA”) Rules.
Unless the parties agree otherwise, your demand for arbitration must be sent to
Google’s address for notice and entitled “Demand for Arbitration.” Google will
send demands for arbitration to you at the e-mail address provided in the notice
of the dispute.
Regulatory Information
Regulatory information, certification, and compliance marks specific to Nest Cam
with floodlight can be found on your device. Additional, regulatory and environmental
information can be found at g.co/nest/legal
Manufacturer address: Google LLC, 1600 Amphitheatre Parkway,
Mountain View, CA 94043
Radio Frequency Exposure
Maintain a distance of 20 cm (8 inches) from your body to be consistent with how
the device is tested for compliance with RF exposure requirements.
Battery Charger Efficiency
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following 2 conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that
may cause undesired operation.
Federal Communications Commission regulations provide that changes or
modifications not expressly approved by Google LLC. could void your authority
to operate this equipment.
U.S. Contact Information:
Google LLC, 1600 Amphitheatre Parkway,
Mountain View, CA 94043
Contact: g.co/nest/contact
Model number: G3AL9 and GPLE9
Product name: Nest Cam with floodlight
© Google LLC. Google Nest Cam, G logo, Google, and related marks and
logos are trademarks of Google LLC.
Google Consumer Hardware Limited
Warranty | USA and Canada
This Limited Warranty applies only if you are a consumer and purchased your
Google-branded product (“Google Product”) in the United States or Canada.
What does this warranty cover and how long does it last? Google warrants that a
new Google Product (including any ancillary parts that may be packaged with it)
will be free from defects in materials and workmanship under normal use in accordance
with Google’s published user documentation for one year from the date of original
retail purchase in its original packaging by you. If a Google Product has been
refurbished by Google or a third party authorized by Google (“Refurbished”),
Google warrants that the Refurbished Google Product (including any ancillary parts
that may be packaged with it) will be free from defects in materials and workmanship
under normal use in accordance with Google's published user documentation for
ninety days from the original date of retail purchase by you (these warranties are
collectively referred to as our “Limited Warranty”).
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by
this Limited Warranty arises and you return your Google Product as directed by
Google during the Limited Warranty period (which is one year for new Google
Products and ninety days for Refurbished Google Products), Google will elect in
its sole discretion and to the extent permitted by law to repair your Google Product
using new or refurbished parts, replace your Google Product with a new or refurbished
Google Product functionally at least equivalent to yours, or accept the return of
your Google Product in exchange for a refund of the purchase price you paid for
your Google Product. If Google repairs or replaces your Google Product, the
repaired or replaced Google Product will continue to be warranted for the
remaining time of the original warranty period. All returned parts for which you
have received a replacement will become the property of Google. Repair or
replacement may result in loss of data. Nothing in this Limited Warranty will
reduce or otherwise affect your statutory rights in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY
GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS
YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS
OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF
CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE
LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE
(EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE
PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
What does this warranty not cover? This Limited Warranty is only valid and
enforceable in locations where the Google Product is sold and will apply only if
you purchased your Google Product from Google or its authorized resellers. This
Limited Warranty only applies to hardware components (and not any software
elements) of Google Product. This Limited Warranty also does not apply to any
consumable parts, such as batteries or protective coatings, that due to their
nature diminish over time, unless failure has occurred due to a defect in materials
or workmanship, nor to any cosmetic damage unless failure has occurred due to
a defect in materials or workmanship. This Limited Warranty does not apply to
damage caused by: (1) normal wear and tear; (2) accidents; (3) misuse (including
failure to follow product documentation); (4) neglect; (5) disassembly; (6)