Installation Instructions

Safety, Warranty & Regulatory Guide
for Google Nest Thermostat
This booklet provides important safety, regulatory, and warranty
information that you should read before you start using your
Nest Thermostat.
Basic Safety
PRODUCT INFORMATION
Purpose of control: Thermostat, Timer
Protection against electric shock: Independently Mounted Class III
Surge immunity category: Installation Class 2 or Residential
Pollution degree: 2
Type of action: 1
Rated impulse voltage: 0.33kV
Temperature for the ball pressure test: 100°C
ELV limits: 24 V~
This Nest Thermostat contains alkaline AAA batteries which are
sensitive components that can cause injury if damaged or ingested.
Keep away from children. If ingested, seek medical attention
immediately. Use of an unqualified and/or damaged battery or
improper disposal may present a risk of fire, explosion, leakage
and/or other hazards. Do not open, disassemble, crush, puncture,
heat or incinerate batteries. Do not attempt to recharge an alkaline
battery.When replacing batteries, use AAA 1.5V alkaline batteries only.
Service & Suppo
For online help and support, visit g.co/nest/support
Regulatory Information
Regulatory information, certification, and compliance marks specific
to Nest Thermostat can be found on your device. Additional regulatory
and environmental information can be found at g.co/nest/legal
EMC Compliance
Important: This device and accessories have demonstrated
Electromagnetic Compatibility (EMC) compliance under conditions
that included the use of compliant peripheral devices between system
components. It is important that you use compliant peripheral devices
between system components to reduce the possibility of causing
interference to radios, televisions, and other electronic devices.
FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following 2 conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including
interference that may cause undesired operation.
The Federal Communications Commission regulations provide that
changes or modifications not expressly approved by Google LLC could
void your authority to operate this equipment.
Radio Frequency Exposure
Maintain a distance of 20 cm (8 inches) from your body to be
consistent with how the device is tested for compliance with RF
exposure requirements.
For FCC Compliance Statement, visit g.co/nest/fcccompliance
Responsible Party – U.S. Contact Information
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.
Contact: g.co/nest/contact
Model Number: G4CVZ
Product Name: Google Nest Thermostat
Open Source Compliance
g.co/nest/notices
© Google LLC. G logo, Google, Google Nest Thermostat, and related
marks and logos are trademarks of Google LLC.
Google Consumer Hardware Limited
Warranty | USA and Canada
This Limited Warranty applies only if you are a consumer and purchased
your Google Product (“Google Product”) in the United States or Canada.
Total Satisfaction Return Policy. If you are the original purchaser of this
Google Product and you are not satisfied with this Google Product for any
reason, you may return it in its original condition within thirty (30) days of
the original purchase and receive a full refund.
What does this warranty cover and how long does it last?Google warrants
that a new Google Product (including any ancillary parts that may be
packaged with it) will be free from defects in materials and workmanship
under normal use in accordance with Google’s published user
documentation for one year from the date of original retail purchase in its
original packaging by you. If a Google Product has been refurbished, Google
warrants that the Google Product (including any ancillary parts that may be
packaged with it) will be free from defects in materials and workmanship
under normal use in accordance with Google's published user
documentation for ninety days from the original date of retail purchase by
you (these warranties are collectively referred to as our “Limited Warranty”).
Nest Pro Extended Warranty: The warranty period above is extended for an
additional two (2) years if the Google Product is sold to you and installed by
a Nest Pro who, if applicable, enters a valid Nest Pro ID during setup.
Notwithstanding the foregoing, the warranty period for a factory refurbished
Google Product is not extended, even if installed by a Nest Pro.
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect
covered by this Limited Warranty arises and you return your Google Product
during the Limited Warranty period (which is one year for new products and
ninety days for refurbished products), Google will in its sole discretion and
to the extent permitted by law repair your Google Product using new or
refurbished parts, replace your Google Product with a new or refurbished
Google Product functionally at least equivalent to yours, or accept the return
of your Google Product in exchange for a refund of the purchase price you
paid for your Google Product. If Google repairs or replaces your Google
Product, the repaired or replaced Google Product will continue to be
warranted for the remaining time of the original warranty period. All returned
parts for which you have received a replacement will become the property
of Google. Repair or replacement may result in loss of data. Nothing in this
Limited Warranty will reduce or otherwise affect your statutory rights in
relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS
WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE
ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL
OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER
STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR
OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPTTHAT ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN
DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER
ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE
PRODUCT IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you.
What does this warranty not cover? This Limited Warranty is only valid and
enforceable in locations where the Google Product is sold and will apply
only if you purchased your Google Product from Google or its authorized
resellers. This Limited Warranty only applies to hardware components (and
not any software elements) of Google Product, and this Limited Warranty
does not apply to damage caused by: (1) normal wear and tear; (2)
accidents; (3) misuse (including failure to follow product documentation);
(4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by
Google-authorized technicians; and (8) external causes such as, but not
limited to: water damage, exposure to sharp objects, exposure to excessive
force, anomalies in the electrical current supplied to the product, and
extreme thermal or environmental conditions. This Limited Warranty
does not guarantee that use of the Google Product will be uninterrupted
or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS
SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”)
SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY
(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR
FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT
MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE
PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER
OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED
OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH
LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE
PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE
PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT
YOU ACTUALLY PAID GOOGLE FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
How do you make a claim? To make a claim under the Limited Warranty,
please contact Google Product Support at
g.co/nest/support. You must provide your name, contact information, and
the serial number of your Google Product to receive support. You may also
be required to provide a purchase receipt.
Other limitations: No vendor, seller, authorized reseller, employee or
representative of Google or its affiliates or any third party is authorized to
make any modification, extension or addition to this Limited Warranty. If
any term of this Limited Warranty is held to be illegal or unenforceable, the
remaining terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty
gives you specific legal rights, and you may also have other rights that vary
from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of
Delaware, whose principal place of business is at 1600 Amphitheatre
Parkway, Mountain View, CA 94043, United States.
G953-01594-01 REV A
Notice of Arbitration
APPLICABLE ONLY TO USERS LOCATED IN THE U.S.
In accordance with the Google Arbitration Agreement – Devices, Related
Accessories, and Related Subscription Services (“Arbitration Terms”) set
forth at g.co/devicearbitration, you acknowledge and agree that disputes
relating to your Google device, related accessories, and related subscription
services for your Google device (“Google Device”) will be resolved through
BINDING ARBITRATION on an individual, non-class basis, unless you have
opted out or another exception applies as described in the Arbitration
Terms. For disputes subject to arbitration, you agree to first send a written
notice of the dispute by certified U.S. Mail or by Federal Express (or
international equivalent) to Google’s address for notice, Google LLC, Legal
Department – Hardware Arbitration, c/o Corporation Service Company,
2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA 95833. The notice
has to include, if available: (a) the name of the person making the claim, (b)
the type of Google Device, as applicable, (c) the serial number of the Google
Device, (d) the email address used to activate the Google Device, as
applicable, (e) a description of the nature and basis of the claim, (f) the
result that is desired (e.g., an amount of money), and (g) the case
number(s) assigned by Google to track previous attempts to resolve the
dispute, if there is one. We each agree to try to resolve the claim, but if we
can’t do that within 60 days after the notice is received, you or Google may
initiate an arbitration proceeding by following the American Arbitration
Association (“AAA”) Rules. Unless the parties agree otherwise, your
demand for arbitration must be sent to Google’s address for notice and
entitled “Demand for Arbitration.” Google will send demands for arbitration
to you at the e-mail address provided in the notice of the dispute.