Nest Protect Wired User's Guide

3534
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo
Alto, California USA, warrants to the owner of the enclosed
product that the product contained in this box (“Product”)
will be free from defects in materials and workmanship for a
period of two (2) years from the date of delivery following the
original retail purchase (the “Warranty Period”). If the Product
fails to conform to this Limited Warranty during the Warranty
Period, Nest Labs will, at its sole discretion, either (a) repair
or replace any defective Product or component; or (b) accept
the return of the Product and refund the money actually
paid by the original purchaser for the Product. Repair or
replacement may be made with a new or refurbished product
or components, at Nest Labs’ sole discretion. If the Product or
a component incorporated within it is no longer available, Nest
Labs may, at Nest Labs’ sole discretion, replace the Product
with a similar product of similar function. This is your sole and
exclusive remedy for breach of this Limited Warranty. Any
Product that has either been repaired or replaced under this
Limited Warranty will be covered by the terms of this Limited
Warranty for the longer of (a) ninety (90) days from the date
of delivery of the repaired Product or replacement Product,
or (b) the remaining Warranty Period. This Limited Warranty
is transferable from the original purchaser to subsequent
owners, but the Warranty Period will not be extended in
duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are
not satisfied with this Product for any reason, you may return
it in its original condition within thirty (30) days of the original
purchase and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU
WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner
of the Product must (a) notify Nest Labs of the intention to claim
by visiting nest.com/support during the Warranty Period and
providing a description of the alleged failure, and (b) comply
with Nest Labs’ return shipping instructions. Nest Labs will
have no warranty obligations with respect to a returned Product
if it determines, in its reasonable discretion after examination
of the returned Product, that the Product is an Ineligible
Product (defined below). Nest Labs will bear all costs of return
shipping to owner and will reimburse any shipping costs
incurred by the owner, except with respect to any Ineligible
Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively
“Ineligible Products”): Products marked as “sample” or “Not
for Sale”, or sold “AS IS”; or Products that have been subject
to: (a) modifications, alterations, tampering, or improper
maintenance or repairs; (b) handling, storage, installation,
testing, or use not in accordance with the User’s Guide or other
instructions provided by Nest Labs; (c) abuse or misuse of
the Product; (d) breakdowns, fluctuations, or interruptions in
electric power or the telecommunications network; or (e) Acts
of God, including but not limited to lightning, flood, tornado,
earthquake, or hurricane. This Limited Warranty does not
cover consumable parts, including batteries, unless damage
is due to defects in materials or workmanship of the Product,
or software (even if such consumable parts or software are
packaged or sold with the product). Nest Labs recommends
that you use only authorized service providers for maintenance
or repair. Unauthorized use of the Product or software can
impair the Product’s performance and may invalidate this
Limited Warranty.
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY,
AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, NEST LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND
STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT
TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, NEST LABS ALSO LIMITS THE DURATION OF
ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO
THE DURATION OF THIS LIMITED WARRANTY.
6. LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO
EVENT WILL NEST LABS BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING
ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING
FROM OR RELATING TO THIS LIMITED WARRANTY OR THE
PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE LIABILITY
ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR
THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID
FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
THE NEST LABS ONLINE SERVICES (“SERVICES”) PROVIDE
YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING
YOUR NEST PRODUCTS OR OTHER PERIPHERALS CONNECTED
TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE
OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED
TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME.
WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS
ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR
CONVENIENCE,“AS IS”, AND “AS AVAILABLE”. NEST LABS DOES
NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT
INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE
OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES
OR PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU
USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE
PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE
SOLELY RESPONSIBLE FOR (AND NEST LABS DISCLAIMS) ANY
AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR
WIRING, FIXTURES, ELECTRICTY, HOME, PRODUCT, PRODUCT
PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER
ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE
OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT.
PRODUCT INFORMATION PROVIDED BY THE SERVICES IS
NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF
OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION
PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS
A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN
THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY
MONITORING SERVICE THAT MONITORS ALARM STATE.
8. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may
also have other legal rights that vary by state, province, or
jurisdiction. Likewise, some of the limitations in this Limited
Warranty may not apply in certain states. The terms of
this Limited Warranty will apply to the extent permitted by
applicable law. For a full description of your legal rights you
should refer to the laws applicable in your jurisdiction and you
may wish to contact a relevant consumer advisory service.
64-30-0032-ES
Nest Labs, Inc.
Limited Warranty
Nest Protect
smoke and carbon
monoxide alarm