User's Guide

22
SERVICING
1. Before sending Nest Protect for service,
visit nest.com/eu/support
2. If your Nest Protect needs servicing, contact
our Support team first to get a returns number
3. Send your Nest Protect to:
Nest Labs
(YOUR RETURN NUMBER)
Arvato Distribution GmbH – Technology
Willi-Bleicher-Str. 36
52353 Düren
Germany
EXPIRY
Like any smoke and CO alarm, Nest Protect
has a limited life. You will need to replace Nest
Protect after 10 years with a brand-new Nest
Protect. You can check the replacement date
written on the back of Nest Protect to see when
it will expire.
About two weeks before it expires, Nest Protect
will light up with a yellow light. Press the Nest
button and it will say, “Nest Protect has expired.
Replace it now.” Buy a new alarm and recycle the
expired one. Make sure that you test your new
Nest Protect once it’s installed.
RECYCLING AND DISPOSAL
Nest recognises its responsibility to minimise
the environmental impact of its operations
and products. Once Nest Protect has expired,
you will need to recycle it according to local
regulations. Please visit nest.com/eu/recycle
to learn more about Nest’s commitment to
environmental responsibility and to find where
you can safely recycle your Nest Protect.
GENERAL MAINTENANCE
The WEEE symbol means that your product
should be disposed of separately from
general household waste, in accordance with
local laws and regulations. When Nest Protect
reaches the end of its life, take it to a collection
point designated by your local authority. Some
collection points accept products free of charge.
The separate collection and recycling of your
product will help conserve natural resources and
ensure that it is recycled in a manner that protects
human health and the environment.
RESETTING NEST PROTECT
You can reset Nest Protect to erase all your
settings and reset the wireless interconnection
with other Nest Protects. You may want to do this
when you move to a new home. Follow the steps
below on each Nest Protect that you want to reset.
1. Press and hold the Nest button. Nest will chime
and glow blue.
2. Keep holding the button until Nest Protect
begins to say its version number. Then release
the button.
3. Nest Protect will start a verbal countdown and
tell you that it’s erasing all settings. You can
cancel the reset by pressing the Nest button
during the countdown.
4. It will restart after a few seconds.
Your Nest Protect will still detect smoke and
carbon monoxide after being reset.
Go to nest.com/eu/protect/reset for complete
reset instructions.
TECHNICAL SPECIFICATIONS
• Temperature range: 4 °C (40 °F) to 38 °C (100 °F).
• Humidity range: 20% RH to 80% RH
(non-condensing).