Installation Manual

12
TROUBLESHOOTING INFORMATION: CONDENSING UNIT
For detailed service information refer to the Remote Condensing Unit Service manual.
Complaint
System
Operating
Pressures
POSSIBLE CAUSE
DOTS IN ANALYSIS
GUIDE INDICATE
"POSSIBLE CAUSE"
SYMPTOM
System will not start
Compressor will not start - fan runs
Comp. and Cond. Fan will not start
Evaporator fan will not start
Condenser fan will not start
Compressor runs - goes off on overload
Compressor cycles on overload
System runs continuously - little cooling/htg
Too cool and then too warm
Not cool enough on warm days
Certain areas too cool, others too warm
Compressor is noisy
System runs - blows cold air in heating
Unit will not terminate defrost
Unit will not defrost
Low suction pressure
Low head pressure
High suction pressure
High head pressure
Test Method
Remedy
Power Failure
Test Voltage
Blown Fuse
Inspect Fuse Size & Type
Unbalanced Power, 3PH
Test Voltage
Loose Connection
Inspect Connection - Tighten
Shorted or Broken Wires
Test Circuits With Ohmmeter
Open Fan Overload
Test Continuity of Overload
Faulty Thermostat
Test Continuity of Thermostat & Wiring
Faulty Transformer
Check Control Circuit with Voltmeter
Shorted or Open Capacitor
Test Capacitor
Internal
Compressor Overload Open
Test Continuity of Overload
Shorted or Grounded Compressor
Test Motor Windings
Compressor Stuck
Use Test Cord
Faulty Compressor Contactor
Test Continuity of Coil & Contacts
Faulty Fan Relay
Test Continuity of Coil And Contacts
Open Control Circuit
Test Control Circuit with Voltmeter
Low Voltage
Test Voltage
Faulty Evap. Fan Motor
Repair or Replace
Shorted or Grounded Fan Motor
Test Motor Windings
Improper Cooling Anticipator
Check Resistance of Anticipator
Shortage of Refrigerant
Test For Leaks, Add Refrigerant
Restricted Liquid Line
Remove Restriction, Replace Restricted Part
Open Element or Limit on Elec. Heater
Test Heater Element and Controls
Dirty Air Filter
Inspect Filter-Clean or Replace
Dirty Indoor Coil
Inspect Coil - Clean
Not enough air across Indoor Coil
Check Blower Speed, Duct Static Press, Filter
Too much air across Indoor Coil
Reduce Blower Speed
Overcharge of Refrigerant
Recover Part of Charge
Dirty Outdoor Coil
Inspect Coil - Clean
Noncondensibles
Recover Charge, Evacuate, Recharge
Recirculation of Condensing Air
Remove Obstruction to Air Flow
Infiltration of Outdoor Air
Check Windows, Doors, Vent Fans, Etc.
Improperly Located Thermostat
Relocate Thermostat
Air Flow Unbalanced
Readjust Air Volume Dampers
System Undersized
Refigure Cooling Load
Broken Internal Parts
Replace Compressor
Broken Valves
Test Compressor Efficiency
Inefficient Compressor
Test Compressor Efficiency
Wrong Type Expansion Valve
Replace Valve
Expansion Device Restricted
Remove Restriction or Replace Expansion Device
Oversized Expansion Valve
Replace Valve
Undersized Expansion Valve
Replace Valve
Expansion Valve Bulb Loose
Tighten Bulb Bracket
Inoperative Expansion Valve
Check Valve Operation
Loose Hold-down Bolts
Tighten Bolts
Faulty Reversing Valve
Replace Valve or Solenoid
Faulty Defrost Control
Test Control
Faulty Defrost Thermostat
Test Defrost Thermostat
Flowrator Not Seating Properly
Check Flowrator & Seat or Replace Flowrator
Cooling or Heating Cycle (Heat Pump)
No Cooling
Unsatisfactory Cooling/Heating
Heating Cycle Only (Heat Pump)