Customer Brochure

Part No. PWGACHPKE
4/2 0 1 7
© 2014, 2017 Goodman Manufacturing Company, L.P.
Models: DSXC, GSXC, DSZC, GSZC
®
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How Long Does Warranty Coverage Last?
Registration is not required to obtain warranty coverage, but
registration entitles the owner to the Registered Additional
Term Warranty described in the following paragraph. If the unit
is not registered, the warranty lasts for a period up to 5 YEARS
after the installation date (the "Initial Term Warranty").
If the unit is properly registered online within 60 days after the
installation date, an additional warranty (the "Registered Ad-
ditional Term Warranty") is provided and lasts for as long as
the original registered owner ("registered owner") owns the
residence in which the unit was originally installed for a pe-
riod up to 10 YEARS after the installation date. TO REGISTER,
GO TO WWW.GOODMANMFG.COM AND CLICK "PRODUCT
REGISTRATION."
Neither of these warranty periods continues after the unit is
removed from the location where it was originally installed.
The replacement of a part under this warranty does not extend
the warranty period. In other words, Goodman warrants a
replacement part only for the period remaining in the applicable
warranty term that commenced on the installation date.
What Will Goodman Do To Correct Problems?
Goodman will furnish a replacement part, without charge for
the part only, to replace any part that is found to be defective
due to workmanship or materials under normal use and
maintenance. Furnishing of the replacement part is Goodman’s
only responsibility under this warranty.
THE OWNER AGREES THAT THESE REMEDIES ARE THE OWNER’S
EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRANTIES.
What Won’t Goodman Do To Correct Problems?
Goodman will not pay for:
· Labor, freight, or any other cost associated with the service,
repair, or operation of the unit.
· Electricity or fuel costs, or increases in electricity or fuel costs,
for any reason, including additional or unusual use of
supplemental electric heat.
· Lodging or transportation charges.
· Refrigerant.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
TORT, BREACH OF WARRANTY OR OTHER BREACH OF
CONTRACT, OR ANY OTHER THEORY, NEITHER GOODMAN NOR
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, EXTRA
UTILITY EXPENSES, OR DAMAGES TO PROPERTY.
How Can The Owner Receive Warranty Service?
If there is a problem with the unit, contact a licensed contractor.
To receive a replacement part, a licensed contractor must bring
the defective part to a Goodman heating and air conditioning
products distributor.
For more information about the warranty, write to Homeowner
Support, 19001 Kermier Road, Waller, Texas 77484.
Where Can Any Legal Remedies Be Pursued?
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.
1. Parties: This arbitration clause affects your rights against
Goodman and any of its affiliates or employees or agents,
successors, or assigns, all of whom together are referred
to below as “we” or “us” for ease of reference.
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW,
ANY DISPUTE BETWEEN YOU AND ANY OF US SHALL BE
DECIDED BY NEUTRAL, BINDING ARBITRATION RATHER
THAN IN COURT OR BY JURY TRIAL. “Dispute” will be
given the broadest possible meaning allowable by law. It
includes any dispute, claim, or controversy arising from
or relating to your purchase of this heating or air
conditioning unit, any warranty upon the unit, or the unit’s
condition. It also includes determination of the scope or
applicability of this Arbitration Clause. The arbitration
requirement applies to claims in contract and tort,
pursuant to statute, or otherwise.
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HANDLED
ON AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBITRATED,
YOU AND WE EXPRESSLY WAIVE ANY RIGHT TO
PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS
MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST
US OR WE AGAINST YOU, OR AS A PRIVATE ATTORNEY
GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY.
YOU AND WE ALSO WAIVE ANY RIGHT TO CLASS
ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL
ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to appeal
in arbitration are generally more limited than in a lawsuit.
This applies to both you and us. Other rights that you or
we would have in court may not be available in arbitration.
Please read this Arbitration Clause and consult the rules
of the arbitration organizations listed below for more
information.
NON-OWNER OCCUPIED RESIDENCE WARRANTY