Owner Manual

29
Limited Lifetime Warranty
*Limited Lifetime Warranty: Golden Designs, Inc. warranties the sauna room and its attached electronics
against defects in material and workmanship for the life of the product from the original date of purchase.
This sauna is for indoor use or outdoor use when protected from the outdoor weather elements by a
structure that includes a water-proof roof. When not in use and placed outdoors, a water proof cover
must be used to cover the sauna room or the warranty will become void. Any damage due to direct
exposure to outdoor weather elements such as rain, snow, sun, wind or extreme temperatures will not
be covered by this warranty. Any damages as a result of modifications made to the sauna or its
components will void this warranty.
Extent of Warranty: This limited warranty applies to products manufactured or distributed by Golden
Designs, Inc. under the Golden Designs Inc. brand name, delivered in the continental United States or
Canada and extends to the original purchaser at the original site of installation only. This warranty
becomes valid at time of purchase and terminates either by specified time frame, owner transfer, or
relocation. The warranty extends to the sauna room and excludes the stove as it is covered by its own
manufacturer warranty. Your sales receipt showing the date of purchase of the product is your proof of
purchase.
Manufacturer Warranty
All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted
to be free from defects in material and workmanship at the time of delivery. The appliance warranty is
extended through the manufacturer for the product including, but not limited to: sauna control panel and
connected wire harnesses. All exchanged parts and products replaced under this warranty will become
the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change for any part not
covered under the existing warranty. Any parts determined to be defective must be returned to Golden
Designs, Inc. at its discretion to obtain warranty service. You must prepay any shipping charges, export
taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In
addition you are responsible for insuring any parts shipped or returned. You must present Golden
Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of
alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty.
Products on which the serial number has been defaced or removed is not eligible for warranty service.
Warranty Limitations
This warranty does not apply if the unit has been subject to negligence, alteration, modification, misuse,
abuse, repairs by non-Golden Designs, Inc. authorized personnel, inappropriate installations, or any case
beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:
Use of lacquer or paints
Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
Outdoor applications when not protected from outdoor weather elements
Normal wear and tear or weathering
Use of product not in accordance with instructions
Surface cracks are not considered defects in material or workmanship, as they are normal
characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: