Warranty

workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on GOAL ZERO's products is limited to the original consumer purchaser and is
not transferable to any subsequent owner.
EXCLUSIONS
GOAL ZERO's warranty does not apply to (i) any product that is misused, abused, modified,
damaged by accident, or used for anything other than normal consumer use as authorized in
GOAL ZERO's then-current product literature, or (ii) any product purchased through an online
auction house. GOAL ZERO's warranty does not apply to any battery cell or product containing
a battery cell unless the battery cell is fully charged by you within seven (7) days after you
purchase the product and at least once every 6 months thereafter.
HOW TO RECEIVE SERVICE
To obtain warranty service, you must contact our customer service team via telephone at (888)
794-6250, or via email at support@goalzero.com. If our customer service team determines that
further assistance is required, they will give you a Return Material Authorization ("RMA")
number and will provide you with prepaid return shipping label that you can use to mail back
your non-functioning item(s). You must properly package the product, clearly marking the RMA
number on the package and including proof of your purchase date with the product. We will
process your return and send your repaired or replacement product to you at our expense for
product being shipped to locations in North America. For product purchased or being shipped
outside of North America, please contact the local distributor from whom you purchased the
product or email support@goalzero.com to obtain further distributor information.
IMPLIED WARRANTIES
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. IN NO EVENT SHALL ANY IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, EXTEND BEYOND THE
APPLICABLE WARRANTY PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE. Some
states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
EXCLUSIVE REMEDY; LIMITATION OF LIABILITY