User's Manual

GO MBW Getting Started Guide
GO MBW Getting Started GuideGO MBW Getting Started Guide
GO MBW Getting Started Guide
Draft Version - Confidential - Page 38
• Check the port application used to communicate between the WNC and the
Radius server.
• Check that the shared key on the WNC is the same as the shared key on the
Radius server by reviewing the Radius server logs (review the section which
lists failed actions and check whether the key is the same on both the WNC
and Radius sides).
Note: All changes to the WNC configuration related to the Radius
server must be followed by applying and saving the changes
using the command:
configure radius-client apply-radius-changes
Problem:
The client doesn’t see any ESSID options for selecting a wireless network.
Solution:
• Check whether the option for wireless communication is disabled (the default
setting) on the WLS unit.
• Check the ESSID configuration and issue the following command, if needed:
configure interface dot11Radio essid <ssid string>
Problem:
After installing the lightning protector, no communication between the WLS and the
WNC is established.
Solution:
• Check cable connections between WNC and the lightning protector, the WLS
and the lightning protector, and each of the power cables.
Problem:
A connection error is received, including: dropping packets, error bit packet, CRC
error, or the WLC can’t establish a link with the WNC.
Solution:
• Check the lengths of the cables: the Ethernet cable must be less than 100
meters in length)
• Check the grounding connection to confirm it is a continuous connection
between the WLS and the WNC.
• Check the wiring on the RH45 connectors.
• Check the cables themselves to verify their physical integrity (that they are
not cut or crushed or blocked in some other way).